Ratings based on 222 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
3.8 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
Excellent location and good service .it is a nicePosted Nov 25, 2017 on Hotels
by A verified traveler
Posted Oct 4, 2017 on Hotels
Basic room but GREAT location. Good value.Posted Sep 29, 2017 on Hotels
This is a very basic hostel, the room was tiny, the bathroom was tiny, and the bed was sort of hard. But it was very clean, had some basic toiletries, private bathrooms, and there's an elevator to reach the rooms (everything is on the 2nd floor, including the check in desk). The best part is the location. it's just a staircase away from Plaza Mayor, and a good walking distance from a lot of the stuff to see in Madrid. It's a good value.
Posted Sep 25, 2017 on Hotels
Small but clean and neat with helpful staff. Great location. Must close windows at night to avoid street noise. Air conditioning helps as well.
Love the property; disappointed with MadridPosted Sep 24, 2017 on Hotels
Property was as good as 10 years ago when I stayed there...too bad Madrid overall has got so expensive and has let it's monuments, like Plaza Mayor get so dirty.
by A verified traveler
Good locationPosted Sep 21, 2017 on Hotels
This place is all about location at a reasonable price. When we got there early after an all night flight, they held our luggage for us so we could explore until our room was ready. But our room was quite small and looked nothing like the pictures. In addition, the bathroom faucet was broken. The air conditioner worked great, and our room was very quiet.
for Everyoneby A verified traveler from Miami
Steps from Plaza MayorPosted Aug 7, 2017
Cons: No suggestions for improvement. This is a good, clean, but very basic hotel. No amenities to speak of, but you get what you pay for.
Location: Just a 60-second walk to the Mercado de San Miguel (tapas, yum) and the Plaza Mayor.
GREAT location in the heart of old Madrid. Accommodations are very basic, but spotlessly clean. No problems, would definitely stay there again when I'm on a tight budget.
by A verified traveler from New York
Very small rooms. Not like the pictures.Posted Jul 7, 2017
Very small rooms, window to a wall. Shower very small and the shampoo comes in a bag like a wet towel. It does not look like the pictures. The only good thing about it is the location. Very central and close to everything. The power is very low, the phone takes hours to charge. Next time I would spend $20 more dollars a night and go somewhere better.
for Everyoneby A verified traveler from west Midlands
Excellent locationPosted Jul 1, 2017
Cons: Would have liked a room with a view. , only had internal view
Location: Right adjacent to the square and 10 minutes walk to the palace
Weekend with friends. Would have preferred front room as very hot in Madrid that weekend but ok for the time we were in it. Lovely staff. Clean and comfortable
Nice hostel/hotel, excellent location.Posted Jun 19, 2017 on Hotels
Excellent location and In my opinion a great price for the area. I have no complaints, it was clean, comfortable and the staff were helpful.