Ratings based on 736 Verified Reviews

3.9 out of 5
85% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

This traveler left a rating score only Posted May 21, 2018
3 out of 5
by A verified traveler from UK

Posted May 14, 2018
Much as other reviewers. Great location, hotel shabby but functional. Air con doesn’t work, wash hand basin badly cracked, rooms at front noisy, shower good, breakfast ok.
2 out of 5
by A verified traveler from NY

Don’t waist your money

Posted Apr 4, 2018
Don’t waist your money here, pay little more and stay somewhere else. Pictures are deceiving, rooms are very outdated, beds are so uncomfortable and have bedbugs:(
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing location

Posted Apr 3, 2018
Absolutely incredible stay at the Hotel Stirling in a prime location. Rooms were immaculate and the beds extremely comfortable. Staff friendly and courteous. Madrid is an underrated city and I cannot recommend this destination enough. Superb!
4 out of 5
Recommended
for Everyone
by A verified traveler from Costa Rica

Great location

Posted Apr 3, 2018
Hotel has great location but at entrances and hallways smells weird but rooms don’t. Room was very clean and comfortable, beds could be better
4 out of 5
Recommended
for Everyone
by A verified traveler from Denver

Good location, basic room

Posted Jan 15, 2018 on Orbitz
Good location and fairly central. Pretty basic room, and not sure the climate control worked. Get what you pay for.
4 out of 5
Recommended
for Everyone
by A verified traveler from Washington, DC

Sterling Hotel Madrid

Posted Nov 28, 2017
Nice hotel in a convenient location. Not many good restaurants immediately nearby but a 5-10 minute walk opens up a lot of options. Close to the red line which is convenient.
4 out of 5
by Gregory

This traveler left a rating score only Posted Nov 16, 2017 on Hotels
5 out of 5
by Jose

Great location and hotel staffing.

Posted Nov 9, 2017 on Hotels
The hotel was very pleasant in that the staff was very attentive and polite. The check in and check out was very quick and easy. They really keep our room very clean and neat. The breakfasts were very good and it was great just eating breakfast in the hotel instead of going out to a restaurant. The area around the hotel was very safe and it was near to the Metro system and was close to the main shopping district. We also had many place close by for eating. We would stay at this hotel again when we next go to Madrid.
2 out of 5
by Tiffany

Not a pleasant stay and will not go back

Posted Nov 7, 2017 on Hotels
The hotel location was great. Very convenient to everything. However the room in general has an old feeling and look. Had to call the front desk twice on first day in regard to the air condition control. On the second day, needed to call the front desk in order for housekeeping to be done in the late afternoon even though the room was empty for about 4 hours with a sign posted at the door to perform housekeeping. However, after housekeeping was done, realized all the towels were removed but none were replaced. Needed to call the front desk again to bring towels to the room. Overall, was not impress and will not go back to this hotel.