I rented two rooms and arrived on Thursday, Dec-21 around 8:30 pm and there was no kitchen open to eat anything. The sink in my room had remains of human hair when we entered the room. The following day we run out of shampoo and body gel; although I made the report immediately, it was neglected and we were without replenishment for two days. I had to reiterate it to be done. The second room had a light off that was not fixed for two days. I made a reservation paid in advance for a family Christmas dinner and when I showed up, they had no record of it and we were given a last minute accommodation. I will not definitely go back.