Ratings based on 227 Verified Reviews

4.6 out of 5
83% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from new zealand

Fanatic location and the spa is amazing!

Posted Apr 18, 2018
Peach juice in the mini bar is delicious. Turn down service is very thoughtful.
Comment from Hotel Management
Apr 30, 2018 by Mirko Aru - General Manager, Hotel Management
Gentile vivi, Thank you for sharing this positive feedback with us. We are happy to read that you enjoyed your stay with us and that you appreciated our Armani / SPA. Additionally, we are pleased to know that you were positively affected by the warmth and competence of our Ambassadors: we will share your valuable comments with the whole Team. We are looking forward to welcoming you back. Cordiali saluti Mirko Aru General Manager
4 out of 5
by A verified traveler

Posted Jan 18, 2018 on Hotels
Comment from Hotel Management
Jan 24, 2018 by MIrko Aru - General Manager, Hotel Management
Gentile Guest, Thank you for your positive feedback shared on Expedia. We look forward to welcoming you back home soon. Cordiali saluti Mirko Aru General Manager
4 out of 5
by Yousef

Posted Dec 11, 2017 on Hotels
Comment from Hotel Management
Jan 15, 2018 by Mirko Aru - General Manager, Hotel Management
Gentile Guest, Thank you for your positive feedback shared on Expedia. We look forward to welcoming you back home soon. Cordiali saluti Mirko Aru General Manager
2 out of 5
by A verified traveler from Australia

Disappointing

Posted Nov 10, 2017
Upon check in our room was not ready. The reception advised that we could have a drink in the bar and he will come and get us when it was ready. We proceeded to the bar and sat down. An attendant approached us and gestured to us without saying anything (as though ~ yea, what do you want) (we were affronted) asked if we could order two teas and she walked off. Twenty minutes later the tea arrived as did the receptionist advising our room was ready ~ the writing was on the wall!! We asked for a quiet room and one that was away from the lifts and were told that the room is very quiet and lovely. Three times we had to ask for towels and extra pillows as well as confirm a late check out the following day! The room was NOT quiet. There was street noise, lift noise talking and door banging from next door and you could clearly hear people walking above us ~ potentially reception area/bar/restaurant. We ate at the Bamboo Bar and during the night came down with violent food poisoning ~ both my husband and I were beyond sick (I don’t need to go into detail) We callee the front desk asking for a doctor. Paramedics arrived confirming food poisoning ~ a doctor arrived and guest relations manager also came in both agreeing its a bug ~ naturally!! We both were so sick, we couldn’t make our flight and had to stay another two nights. The guest relations manage called me asking if our 2pm checkout was still going to work ~ at this point I became livid ~ are you kidding?? Anyway~no good!
Comment from Hotel Management
Nov 14, 2017 by Mirko Aru General Manager, Hotel Management
Gentile Anna, We regret to learn that your experience did not meet your expectations. The Lifestyle Team has strived in order to make you feel comfortable and also extended several recovery options to ease your situation; therefore we are sorry to hear that those were not appreciated. With regards to the food poisoning issue, as for the Doctor’s given result this was a viral infection, which means that it is not caused by the food served at the Bamboo Bar. We would like to clarify also, that we do handle only fresh made products and ingredients every day. Should we will be able to welcoming you back and restore your trust in us, please do not hesitate to contact us directly. Cordiali saluti Mirko Aru General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 21, 2017
Fabulous..................................................................
Comment from Hotel Management
Oct 24, 2017 by Mirko Aru - General Manager, Hotel Management
Gentile Guest, Thank you for sharing with us this “Fabulous” review. We look forward to welcoming you back at your next visit in Milan. Cordiali saluti, Mirko Aru - General Manager
5 out of 5
by Jennifer

Posted Jul 18, 2017 on Hotels
We loved our stay The staff was very courteous and helpful .only one negative - we thought our room which was beautiful ,but we would have liked it brighter
Comment from Hotel Management
Jul 26, 2017
Gentile Jennifer, Thank you for choosing Armani Hotel Milano. We are pleased you appreciated our Ambassadors’ hospitality. We look forward to welcoming you back at your next visit in Milan, Cordiali saluti Mirko Aru General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Jul 17, 2017
Very modern but lacking any central recharging station for electronic devices. Had to unplug lamps to charge devices in room. Also the worst cappuccino I've ever had in Italy. Truly a disgrace. Those are the only two flaws to a wonderful hotel.
Comment from Hotel Management
Jul 26, 2017 by Mirko Aru - General Manager, Hotel Management
Gentile Traveler, Thank you for taking time to share with us your feedback. We are pleased to know that you found our location convenient in order to explore Milan; please be assured that all your valuable notes have been taken into consideration and shared with the proper department in order to always enhance the Stay with Armani experience we are committed to deliver. Looking forward to welcoming you back at your next visit in Milan, Cordiali saluti Mirko Aru General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great stay

Posted Jul 4, 2017
Enjoyed my stay at the hotel. I love the location, privacy and the room amenities. this is my second stay and I liked it better this time. Will definitely come back to the hotel.
Comment from Hotel Management
Jul 27, 2017 by Mirko Aru - General Manager, Hotel Management
Gentile Guest, Thank you for choosing again to Stay with Armani. We are pleased to know that we were able to provide you a pleasant experience and that you’ve made Armani Hotel your preferred place where to be while in Milan. Looking forward to welcoming you back “home” in the near future, Cordiali saluti Mirko Aru General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Great location

Posted Jul 3, 2017
Perfect location for shopping with the wife even if you can't stand shopping. I earned some serious brownie points but ooooo my feet!!
Comment from Hotel Management
Jul 26, 2017 by Mirko Aru - General Manager, Hotel Management
Gentile Brian, Thank you for taking time to share with us your Stay with Armani experience. It was great to learn that you appreciated the central location of the hotel close to the Fashion District by spending some quality time having shopping with your wife. Looking forward to welcoming you back at your next visit in Milan, Cordiali saluti Mirko Aru General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from PAKISTAN

The perfect room.

Posted Jun 30, 2017
Pros: The room had the latest IT system, which enabled the light system, the tv and even the door to be opened by just pressing the buttons on the ipad.
Cons: Mr Armani has truly raised the bar when it comes to this hotel.
Location: The location was excellent. It was close to all the shops, the Duomo and all the nice places to eat.
Whenever i requested for anything, it was delivered within five minutes . The staff are truly professional and the hotel is run very efficiently. I travel frequently and stay in luxury hotels but it was a pleasure staying at this hotel.
Comment from Hotel Management
Jul 26, 2017 by Mirko Aru - General Manager, Hotel Management
Gentile LAEEQ, Thank you for choosing Armani Hotel Milano. It was pleasing to know that we were able to provide you a pleasant stay and appreciated all that Armani has to offer. Additionally our Ambassadors are grateful for your recognition of their services and efforts. Looking forward to welcoming you back in the near future, Cordiali saluti Mirko Aru General Manager