Ratings based on 2,289 Verified Reviews

4.4 out of 5
88% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 17, 2018
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 11, 2018
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel and Superb Location

Posted Jun 5, 2018
Everything I expect from a Hotel Room was there! I wish to return to Goteborg and this hotel on my next Swedish journey.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted May 28, 2018
4 out of 5
Recommended
for Everyone
by A verified traveler from Calgary

Great Breakfast

Posted May 11, 2018
We were given a room with the window facing a wall of the next building. The room was very dark and was obviously an ‘Expedia’ one. We had booked for three days so we decided to see if we could get another room and they were all booked up for that day (Monday) but did have a room available the next day, if we didn’t mind moving after the first night. We did mind moving all our stuff, so we opted to upgrade our room at a cost to us of another $90 for the three days. We had booked our room well in advance so we are very disappointed with this service. For this reason I would not go back to this hotel. I feel they should have upgraded us for free given the length of time we were staying.
4 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Feels old and worn out

Posted Feb 2, 2018 on Hotels
Everything was good but it feels old and would really need a makeover or total renovation.
4 out of 5
by A verified traveler

Nice 4-star hotel

Posted Feb 2, 2018 on Hotels
In town for a business trip, stayed for just one night. Lovely and friendly staff in reception, beautiful and quiet room. The bathroom cleaning could be improved. (Watermarks on wall-tiles, some larger spots on same tiles & the front of the sink, one loose tile) No soft-close toilet seat. The main elevators are tiny, and feel crowded when 2 people use them at once. There is a larger elevator further back in the hotel, and this one you can take to any floor without a room card. Streaks, chips, and marks on many walls along the hallways. Fantastic breakfast buffet with a variety of hot and cold options. The clearing-staff was friendly, but I missed the option to order different coffee than the machine-type at the buffet. I had also preferred non-flavoured water to lemon-water to mix with the juice, and there was no sparkling water. All in all, this hotel strikes me as a 4 star hotel, not the mentioned 5 stars.
5 out of 5
by Petter

This traveler left a rating score only Posted Dec 4, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent all round.

Posted Dec 1, 2017
Excellent all round. I couldn't fault it. Would stay here on every visit. Great location as well.
4 out of 5
by Peter

Winter business

Posted Nov 22, 2017 on Hotels
Great location for business to get everyrhing done. Service v.friendly and breakfast a treat. Lovely and warm in all respects, happy to return next trip.