Ratings based on 6,474 Verified Reviews

4.3 out of 5
84% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 12, 2018
Family trip, hotel a bit dated but was being renovated.
Comment from Hotel Management
Apr 13, 2018 by Jessica Marketing Manager, Hotel Management
Thank you for taking the time to share your feedback. Welcome back!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 4, 2018
Wonderful location and great breakfast in the mornings.
Comment from Hotel Management
Apr 13, 2018 by Jessica Marketing Manager, Hotel Management
Thanks for taking the time to share your positive feedback, it means a lot to us. Welcome back!
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Super hotel in excellent central location

Posted Mar 11, 2018
Pros: As mentioned above the facilities, food and bar were excellent as was the service
Cons: It was a pity the fitness centre which is being renovated was not yet open.
Location: TThe central location with excellent transport facilities can take you anywhere in Gothenburg including restaurants, bars, Ullevi, Liseberg, museums
We selected this hotel because of its location but also because it is fully accessible for my daughter in an elecctric wheelchair. I reserved 5 rooms for my entire immediate familyin order we could attend a family funeral. Taking the flygbuss from Landvetter to the Central Station and then utilising the very good tram system for our travel needs was ideal. The breakfast was excellent as was the dinner in the Atrium Bar & Restaurant and the bar also. The service was always good and friendly and in particular Jenny on Reception and Jenny Bengtsson the Housekeeping Service Manager. I would thoroughly recommend.
5 out of 5
Recommended
for Everyone
by A verified traveler from uk

Arrived very late

Posted Mar 5, 2018
Arrived very late and the staff were more than helpful. Modern clean hotel in great location
Comment from Hotel Management
Mar 7, 2018 by Tina /Receptionen , Hotel Management
Dear Martin, Thank you for a kind rating. I am glad to hear that the staff was more than helpful. We all hope to see you again when your travels bring you back to Gothenburg.
5 out of 5
Recommended
for Everyone
by A verified traveler from Norfolk, UK

Brilliant location, stunning interior.

Posted Feb 15, 2018
Pros: Location and comfort.
Cons: Nothing.
Location: Near the station - lots of attractions within easy walking distance,
Very comfortable. Lovely spacious room. Breakfast buffet was superb.
Comment from Hotel Management
Feb 19, 2018 by Tina /Receptionen , Hotel Management
Dear Dr Venn, Thank you for your kind rating and lovely feedback. We are glad that you enjoyed your stay and that our location was convenient for you. Welcome back!
5 out of 5
by A verified traveler

Posted Jan 10, 2018 on Hotels
Comment from Hotel Management
Jan 18, 2018 by Tina /Front Desk, Hotel Management
Dear Richard, Thanks for your kind rating and welcome back to us.
4 out of 5
Recommended
for Couples
by A verified traveler

Posted Jan 10, 2018 on Wotif
Great, suited the purposes of our trip. Breakfast was good.
Comment from Hotel Management
Jan 18, 2018 by Tina /Front Desk, Hotel Management
Dear guest, Thanks for your rating, I am glad to hear that we suited the purpose of your trip. We hope to see you again.
5 out of 5
by Firas

Posted Jan 6, 2018 on Hotels
Great place excellent location Breakfast was great
Comment from Hotel Management
Jan 10, 2018 by Simone, Reception., Hotel Management
Dear Guest, Thank you so much for a wonderful review. I really hope to get the chance to welcome you back to us again in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler from london

The hotel is at the centre of the city,

Posted Dec 18, 2017
Pros: Comfy spacious and really helpful staff.
Location: Walk sight see and shop.
This was a trip to see a dentist. The situation at the centre with all the lovely Christmas light made it a joy to walk around the city at dark, that is after 4pm.
Comment from Hotel Management
Dec 19, 2017 by Caroline, Front Desk, Hotel Management
Dear Gun, Thank you for your lovely comments and I am happy to hear that you enjoyed your stay with us. I wish you a lovely Christmas and a Happy New Year! Kind regards, Caroline, Front Desk
5 out of 5
by Bengt

Posted Dec 15, 2017 on Hotels
Comment from Hotel Management
Dec 25, 2017 by Charlotta, Hotel Management
Stort Tack Bengt för ett otroligt fint betyg. Jag hoppas få välkomna er tillbaka igen inom en snar framtid. Med vänlig hälsning, Simone i receptionen