Ratings based on 44 Verified Reviews

3.3 out of 5
40% of guests recommend
3.3 Room cleanliness
3.5 Service & staff
3.1 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Cergy

Hotel in residential road

Posted Aug 20, 2015
Pros: The spacious duplex.
Cons: Cleanliness and updating.
Location: Near the port with its cafes and restaurants, close enough to Paris.
We were disappointed striaght away as we came through the reception which looked shabby (I refer in particular to a sofa with a chunk missing out of it; an open door leading downstairs revealed a ceiling with bits of wire dangling down ). The receptionist or manager? stated he wasn't expecting us but rectified it after checking his computer.He then went to check the room was clean and disappeared for about 10 minutes on his return he said it had been cleaned but he was looking for the key?! Also stated cleaner was on holiday and was having trouble getting replacement. He eventually showed us to our duplex which was spacious but unbearingly warm and could do with another clean (mould on the windows, sticky table, less than white sheets, dust...). It was also quite noisy at night. The manager/receptionist was however chatty, friendly and provided us with extra towels and let us use the hotel's mobile as we had no joy with our one.He also told us to contact him if we needed anything.
1 out of 5
by A verified traveler

Not what I paid for

Posted May 29, 2015
Pros: The staff seemed friendly but far too relaxed to be effective.
I had paid and booked for a Superior Studio with a queen bed, sofa and high speed internet. What I got when I turned up was a sofa bed in a room with a 3m2 skylight and no blinds or curtains. I was woken up evey morning at 5am by light streaming through the window, after an uncomfortable night on a sofa bed that was as hard as nails. The high speed internet turned out to be a network cable hanging out a hole in the wall, that didn't even work properly, and certainly no wifi anywhere in the building including the lobby. The first morning I had booked for breakfast which was a mistake as even 40 mins into the serving time there was none available due to delays at the bakery, while not the fault of the staff, it is not a great start when you have been up since 5am.
4 out of 5
Recommended
for Everyone
by A verified traveler from berkshire england

france vacation

Posted May 29, 2012
hotel and staff good, but lack of parking very difficult only on road parking if you can find a space.if you have alot of cases could be a problem
2 out of 5
by nouredine

This traveler left a rating score only Posted Jul 15, 2016 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 12, 2016 on Hotels
4 out of 5
by laurent

This traveler left a rating score only Posted Jun 21, 2016 on Hotels
4 out of 5
by Alain from Condom

Revoir la réservation

Posted Jun 14, 2016 on Hotels
Hôtel correcte dommage qu'il y a des soucis entre la réservation et l'arrivée. Pas la chambre prévue, obliger de composer...
1 out of 5
by A verified traveler

This traveler left a rating score only Posted May 6, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from kembs

Posted Feb 21, 2016
Pros: tous
Cons: rien
Location: jolie
tre tre satisfait tre joli tre calme le monsieur et tre aqueuillant
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Feb 19, 2016 on Hotels