Ratings based on 249 Verified Reviews

4.0 out of 5
83% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 18, 2017
I was there for a wonderful concert by Jackie Evancho at the Cerritos Center for performing arts. The venue is located right across the street, and I was able to walk there. Great hotel. great singer, great time !!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Was a nice room and a great stay.

Posted Feb 6, 2017
Was a very comfortable stay. The employees were very professional.
Comment from Hotel Management
Feb 7, 2017 by Sheraton Cerritos , Hotel Management
I'm thrilled to hear that you had a comfortable stay. It's always know that you received great service. Thank you for sharing your experience with us.
3 out of 5
by A verified traveler from WA

Standard Hotel

Posted Jan 21, 2017
Very expensive. The price is for a five star hotel but the facility and standards of Sheraton Cerritos is for a 2-3 star only.
Comment from Hotel Management
Jan 25, 2017 by Guest Relations, Hotel Management
Thank you for your review. We appreciate your feedback and we'll keep it in mind as we work to make our services and accommodation better.
5 out of 5
Recommended
for Everyone
by A verified traveler from z., Seattle

Nice quiet hotel

Posted Jan 16, 2017
I stayed for business trip for 3 nights. Hotel was quiet, in good location close to restaurants and stores. I ate twice in their restaurant and liked their food. The staff was pleasant, though I did not have much interactions with them. I used their gym, which is small, but has good quality ellipticals. I gave them excellent rating, because the exceeded my expectation. The only issue I had was a low water pressure in a sink.
Comment from Hotel Management
Jan 19, 2017 by Kent Galante, Hotel Management
Thank you for your 5-star review. I’m thrilled to know that you had an excellent stay. Exceeding guest’s expectation is always our goal and looks like we were able to do so. Thank you for your compliments on our food and staff, your comments will be shared with our team. I’m sorry about the low water pressure – please know that we’re happy to resolve your problem when you inform us. Hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from p

Nice hotel close to the mall and dining

Posted Jan 11, 2017
Overall the hotel was great, only setback is that the rooms do not come with a mini fridge or microwave.
Comment from Hotel Management
Jan 12, 2017 by Sheraton Cerritos, Hotel Management
Thank you for sharing your great experience with us. Microwave and refrigeration is available upon request. Feel free to check with the Front Desk next time when you’re with us.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 31, 2016
Great price and very clean. Very close to everything in the LA region
Comment from Hotel Management
Jan 4, 2017 by Sheraton Cerritos, Hotel Management
Thank you for the review. I am glad you found the hotel clean, convenient, and affordable. Please come see us again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Christmas break

Posted Dec 30, 2016
No comment. No thank you. I dont want to add more. I have nothing more to say.
Comment from Hotel Management
Jan 4, 2017 by Sheraton Cerritos, Hotel Management
Well thank you for staying with us.
4 out of 5
Recommended
for Everyone
by A verified traveler from mn

Quiet place to stay

Posted Dec 27, 2016
So quiet place to stay. Easy access to highway. Nice
Comment from Hotel Management
Dec 29, 2016 by Sheraton Cerritos, Hotel Management
Thank you for staying with us and your kind review. It is much appreciated.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel with everything you need

Posted Dec 25, 2016
My second time staying here and both times everything has been excellent, from the staff checking in to the cleanliness of the room. If I had to make a negative comment it would be that the room needs more light, but that is just personal taste.
Comment from Hotel Management
Dec 27, 2016 by Sheraton Cerritos, Hotel Management
Thank you for staying with us, twice! Your business and favorable review is greatly appreciated. The lighting in the room is duly note.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 20, 2016
No free wifi in room, only available in lobby! Misleading info as included package!
Comment from Hotel Management
Dec 23, 2016 by Sheraton Cerritos, Hotel Management
I am sorry to hear that you were given incorrect information. Wish we could offer you a better solution while you were with us.