Ratings based on 84 Verified Reviews

4.0 out of 5
47% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

A dirty nice hotel

Posted Aug 29, 2017
The hotel was nice overall, but not clean. It had good facilities, we stayed in a bungalow, which was directly on the beach, with nice space inside the room. Bungalows were 4 opposite to each other, not much privacy. The room was very dirty, room floor was sticky and dusty I couldn't take a few steps on it without shoes on, I tipped the housekeeper beforehand a big tip asking her to clean the room well, but still wasn't clean. Something fell below the bed and I was surprised by how dirty the floor was below it with a huge amount of dust and other things. Bathroom sink was blocked and they didn't fix it even after asking 3 times, so it was dirty too. Very weak lighting in the living room and toilet. It's such a waste for a hotel this nice in a city this nice to be this dirty. We will come to Çesme again but will not be staying at this hotel even though we liked it, just because it wasn't clean.
2 out of 5
by A verified traveler from Melbourne

Dissapointed

Posted Aug 23, 2017
We chose this hotel as we heard that it was one of the main 5 star hotel with a solid background and years of occupancy in Cesme. We wanted to invest in a Turkish hotel to help promote the Turkish economy as tourists however the hotel staff spoke little English, they were ignorant at times, the hotel lobby showed little interest even if you patiently waited to be served. On the first day of our stay we walked into our room and everywhere was covered in dust. The hotel representative claimed that the room was cleaned the day prior to us arriving and that they leave the balcony door open for air to come through which would have caused dust in the last 24 hours. I thought this was quite unnecessary and that they should do their job and allow us to settle in to our room. Considering our reservation was for 14 nights we had a few luggage's and belongings to unpack. We had power outage frequently and it took them hours to get power supply back. The buffet breakfast provided was the same everyday no modifications whatsoever. The beach cafeteria and room service requests took forever to receive. Overall quite disappointed - I will revisit Cesme next year and will choose Radisson Blu Resort which is next door.
2 out of 5
by Mehmet harun

This traveler left a rating score only Posted Jun 18, 2017 on Hotels
4 out of 5
by Oguz

This traveler left a rating score only Posted May 3, 2017 on Hotels
4 out of 5
by A verified traveler

Seaside in Cesme

Posted Sep 25, 2016 on Hotels
Recommend Bungalows for seaside comfort.
4 out of 5
Recommended
for Everyone
by A verified traveler from istanbul

Nice hotel

Posted Sep 3, 2016
It is a nice hotel to stay for a vacation. People can come here and enjoy their time with a pleasant conditions
5 out of 5
by Mehmet

This traveler left a rating score only Posted Jul 25, 2016 on Hotels
5 out of 5
by Ahmet Alp from UK

Summer in winter

Posted Feb 21, 2016 on Hotels
Breakfast at the hotel can be improved
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 2, 2015 on Hotels
4 out of 5
by A verified traveler from kuwait

Nice hotel but the staff careless

Posted Sep 7, 2015
There's no thermal water, it's under maitenence, but the location nice , the staff careless