Ratings based on 250 Verified Reviews

4.3 out of 5
87% of guests recommend
4.3 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from uk

Good hotel but a bit out of town

Posted Jan 7, 2018
Hotel overall was excellent and as other guests say book the club lounge as the snacks and drinks are excellent Rooms overlooking pool are great and spacious with good balcony. Food in hotel is expensive but good ! My only disappointment was the New Year’s Eve gala. Built up as the best event but entertainment poor lake show poor countdown early and fireworks dissapointing. Not worth the £500 they charge !!
Comment from Hotel Management
Jan 12, 2018 by The Management, Hotel Management
Dear valued guest, Thank you very much for choosing Dusit Thani Hua Hin and taking the time to leave your rating and kind comment for us. Please accept our sincere apologies for any inconvenience during your stay. Your comments are highly appreciated. We do look forward to welcoming you again at Dusit Thani Hua Hin to deliver the service of what we catered for in the not too distance future. Warmest regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from edinburgh

Nice quiet hotel

Posted Nov 11, 2017
Pros: Privacy and private beach
Cons: Cleanliness of the air con grills and decorative cushions
The best thing about the hotel is staff. They are very friendly and accommodating. we stayed in refurbished connecting rooms on th fourth floor. The rooms look very nice but the air con grills are very dirty and decorative cushions smell musty. There is a small private beach and the pools are great. Overall I would recommend.
Comment from Hotel Management
Nov 25, 2017 by The Management, Hotel Management
Dear valued guest, Thank you very much for choosing Dusit Thani Hua Hin and taking the time to leave your rating and kind comment for us. We do look forward to welcoming you again at Dusit Thani Hua Hin to deliver the service of what we catered for in the not too distance future. Warmest regards,
5 out of 5
Recommended
for Families
by A verified traveler

Posted Oct 30, 2017
ห้องพักกว้าง และสะอาด พนักงานบริการดี อาหารเช้าอร่อย
Comment from Hotel Management
Nov 6, 2017 by คณะผู้บริหาร โรงแรมดุสิตธานี หัวหิน, Hotel Management
เรียนท่านผู้มีเกียรติ ขอบพระคุณที่เลือกมาใช้วันหยุดพักผ่อนในโอกาสที่ผ่านมาที่ดุสิตธานี หัวหิน และเวลาที่กรุณาสละมาเขียนรีวิวให้การเข้าพักกับเราครับ รู้สึกยินดีและดีใจครับที่ท่านมีความสุขผ่อนคลายกับบรรยากาศของบริเวณนันทนาการและทิวทัศน์เคล้ากลิ่นอายท้องทะเลโดยรอบบริเวณรีสอร์ทชายทะเลแห่งนี้ รวมไปถึงประทับใจไปกับการให้บริการที่พวกเรามอบให้ด้วยความตั้งใจและเต็มใจบริการ อีกทั้งชื่นชอบไปกับรายการอาหารหลายหลากรายการในบุฟเฟ่ต์อาหารเช้าของเรา หวังเป็นอย่างยิ่งครับว่าพวกเราชาวดุสิตธานี หัวหินจะได้มีโอกาสต้อนรับท่านอีก ในโอกาสการมาเที่ยวพักผ่อนในครั้งหน้าและครั้งต่อๆไปที่ดุสิตธานี หัวหินนะครับ ขอแสดงความนับถือ
4 out of 5
Recommended
for Everyone
by A verified traveler from Bangkok

Posted Oct 23, 2017
Great stay in Hua Hin with all facilities needed and close proximity to town.
Comment from Hotel Management
Nov 2, 2017 by The Management, Hotel Management
Dear valued guest, Thank you very much for choosing Dusit Thani Hua Hin and taking the time to leave your rating and kind comment for us. We do look forward to welcoming you again at Dusit Thani Hua Hin to deliver the service of what we catered for in the not too distance future. Warmest regards,
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 15, 2017
This hotel is definitely qualified as 5 stars hotel. The hotel, service, staff, facilities and breakfast were superb. This hotel is really suit disabled person on wheelchair. Everywhere is wheelchair accessible. We had a wonderful time here.
Comment from Hotel Management
Oct 23, 2017 by The Management, Hotel Management
Dear valued guest, Thank you very much for choosing Dusit Thani Hua Hin and taking the time to leave your rating and kind comment for us. We do look forward to welcoming you again at Dusit Thani Hua Hin to deliver the service of what we catered for in the not too distance future. Warmest regards,
5 out of 5
by Nattapon

Posted Sep 29, 2017 on Hotels
Comment from Hotel Management
Oct 5, 2017
Dear valued guest, Thank you very much for choosing Dusit Thani Hua Hin and taking the time to leave your rating for us. We do look forward to welcoming you again at Dusit Thani Hua Hin to deliver the service of what we catered for in the not too distance future. Warmest regards, The Management
5 out of 5
by Nattapon

Fantastic

Posted Sep 26, 2017 on Hotels
Always meet standard
Comment from Hotel Management
Oct 5, 2017
Dear valued guest, Thank you very much for choosing Dusit Thani Hua Hin and taking the time to leave your rating and kind comment for us. We do look forward to welcoming you again at Dusit Thani Hua Hin to deliver the service of what we catered for in the not too distance future. Warmest regards, The Management
5 out of 5
by Umesh

Posted Sep 12, 2017 on Hotels
very relaxing place.
Comment from Hotel Management
Sep 20, 2017
Dear valued guest, Thank you very much for choosing Dusit Thani Hua Hin and taking the time to leave your rating and kind comment for us. We do look forward to welcoming you again at Dusit Thani Hua Hin to deliver the service of what we catered for in the not too distance future. Warmest regards, The Management
4 out of 5
by Rasel

Happy/ liked the stay @Dusit Thani

Posted Sep 5, 2017 on Hotels
Hotel amenities are old....especially, no hand shower near toilet pan. Basin mixer tap didn't work properly. Otherwise, overall stay is fine. AC controller is not friendly as I've smal baby. Don't know the exact room temperature. Nice private beach, awesome ambience & swimming pool.
Comment from Hotel Management
Sep 20, 2017
Dear valued guest, Thank you very much for choosing Dusit Thani Hua Hin and taking the time to leave your rating and comment for us. Please accept our sincere apologies for any inconvenience during your stay. Your comments are highly appreciated. Please rest assured that concerned departments have been addressed to investigate and resolve the matters. We do look forward to welcoming you again at Dusit Thani Hua Hin to deliver the service of what we catered for in the not too distance future. Warmest regards, The Management
3 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Nice but staff entered room with 'do not disturb'

Posted Aug 9, 2017
Pros: - club suite room is very spacious - large bathroom - clean - large and nice pool - lots of choice at buffet breakfast - 90% of staff helpful and friendly Cons: - we had the "do not disturb" light on as we wanted privacy and have bad experiences in past at other hotels with things being stolen. After returning to our room, there was a plate or fruit left on the table (nice gesture, but we had the DO NOT DISTURB light on so why did they enter the room?) Also note that the room hadn't been cleaned or anything just the fruit on the table, so how were we to know what else this staff member did in the room? Informed duty manager who apologised and offered complimentary dinner at hotel resteraunt. Again, nice gesture, but how can anyone be sure they will not enter your room. What if I was in the shower or asleep? This is unforgivable and extremely unprofessional. - breakfast is much tastier friday-sunday for some reason. Average mon-thurs. - some staff rude/un-helpful (e.g. at check in they requestes a copy of my wifes ID card which she had left back in Bangkok and we were informed we would need to go elsewhere to make a copy and provide it to them. We then asked another staff member if we could do this in the hotel and they informed us we could use the business centre close to reception. A third staff member then told us they didn't even require this! What the???) Overall, the hotel itself is nice and in a good quiet location however will not be returning.
Comment from Hotel Management
Aug 16, 2017 by The Management, Hotel Management
Dear valued guest, Thank you very much for choosing Dusit Thani Hua Hin and taking the time to leave your rating and comment for us. Please accept our sincere apologies for any inconvenience during your stay. Your comments are highly appreciated. Please rest assured that concerned departments have been addressed to investigate and resolve the matters. We do look forward to welcoming you again at Dusit Thani Hua Hin to deliver the service of what we catered for in the not too distance future. Warmest regards,