Ratings based on 66 Verified Reviews

3.0 out of 5
50% of guests recommend
3.7 Room cleanliness
2.8 Service & staff
3.5 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by Luis

This traveler left a rating score only Posted Dec 27, 2016 on Hotels
3 out of 5
by A verified traveler

Downtown

Posted Dec 7, 2015
No parking no vallet parking . Excellent location but old not up date facilities Not a 3.5 start
3 out of 5
by nobley from europe

Posted Feb 8, 2014 on Hotels
good location for the visits we needed to make. Some rooms are tired but the staff are friendly and helpful. Many speak quite good English
3 out of 5
by Lucas Estevam from Brazil

Allright, but not SUPER

Posted Oct 8, 2013 on Hotels
There are almost no hotels in Venezuela, so that was the only one available.Close to town, breakfast really bad though, do not recomend.
2 out of 5
by Allan from Panama

There's always a problem with reservation.

Posted Aug 11, 2013
Pros: Near to all kind of transportation.
Cons: Management supervisión, counter atendants, room phones, room service, etc.
Location: Location is relativelly safe during day, and excelent to access transport (metro, taxi, bus).
The type of room requested wasn't available, so they "kindly" asigned me a lower class room (standard , instead of premium) but under the same rate for the premium room.
4 out of 5
Recommended
for Other
by A verified traveler from Lethbridge, AB

Pleasantly surprised.

Posted Aug 8, 2013
Pleasantly surprised at the condition of the lobby and our room. The staff at check in actually spoke English. Not so elsewhere in the country! No Internet in the room. Had to sit in the lobby to get connected. No pool unfortunately.
4 out of 5
Recommended
for Business Travelers
by Eric from Curacao

Nice Hotel for a business trip

Posted Jul 21, 2013
Pros: The availability of rooms with double beds
Cons: A swimming pool
Location: Not far from the mall's Sambil, Las Mercedes
This was a nice hotel for a business trip. In my case I was travelling with a nine year old and a pool would have been nice But for the rest it was ok Thanks Eric
4 out of 5
by N from England

good for business district

Posted May 27, 2013 on Hotels
Thanks to reception for their English and sense of humour!
4 out of 5
by Lucretia from Port of Spain. Trinidad

Satisfied

Posted May 14, 2013 on Hotels
It was very pleasant. The room was comfortable and very clean.
2 out of 5
by LC from Ottawa CA

old hotel, but not too many in Caracas

Posted May 12, 2013 on Hotels
the hotel is dated and there is no concept of customer service.