Ratings based on 41 Verified Reviews

4.3 out of 5
91% of guests recommend
4.7 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted Jun 20, 2016 on Hotels
Would definitely come back to this hotel. Great food.
5 out of 5
by Stephen from London

High standards despite hard times in Venezuela

Posted Jun 15, 2016 on Hotels
Excellent service and a very decent restaurant operating in difficult conditions in Venezuela at present.
4 out of 5
by THOMAS from Shanghai

Posted Dec 1, 2015 on Hotels
This hotel is the place to go for foreigners.
4 out of 5
by Ricardo from Miami

A good stay

Posted Aug 10, 2015 on Hotels
Hotel provides the right standards for confort, service, and location. Restaurant has a good buffet style Breakfast. Service at the restaurant is very good but a little slow.
4 out of 5
by Antonio from New York

Great hotel for business

Posted Jul 25, 2015 on Hotels
Very good hotel and extremely well placed for visiting local clients. Excellent service, the room service food was decent. The hotel decor seemed old but the rooms themselves were excellent
4 out of 5
by A verified traveler

Good location hotel with all the needed amenities

Posted Jun 20, 2015 on Hotels
Great location, centric to many good quality restaurants in a safe room. Qualifies for Marroitt points which for me is important. Executive louge on 6th floor is a quiet place where you can have a plesant breakfast and made to order omelets. Fruit offering needs to improve though. Customer service at restaurant is fabulous for dinner. Really care about making sure customer is pleased. Curtains in the room neede repair. Room is on the noisy side as you can hear clearly via connecting door.
3 out of 5
for Everyone
by A verified traveler

decent hotel

Posted Jun 17, 2015
Pros: good cost benefit
Cons: everything
Location: mall nea rby
nothing much, quick trip, city dangerous, nothing much going on
4 out of 5
by A verified traveler


Posted May 15, 2015 on Hotels
Very good overall. My only complaint is the music in the lobby and terrace bar, it was extremely loud. It was impossible to make a phone call while seating in the lobby and very hard to have a conversation over cocktails at the bar that otherwise was very nice.
5 out of 5
for Everyone
by A verified traveler from california


Posted Mar 19, 2015
Pros: service, felt I was in a 5 star hotel.
Cons: noise control!! the cleaning staff is noisy over the hallways and easy to hear. outside conditioners are loud
Location: centrally located with many options and access from the middle of the city
made last minute reservations to this hotel and very happy i did. super service and attention, centrally located and comfortable.
5 out of 5
for Everyone
by A verified traveler

Posted Jan 12, 2015
Excellent staff and services. Rooms are in great shape and well maintained.