Ratings based on 151 Verified Reviews

3.2 out of 5
52% of guests recommend
3.5 Room cleanliness
3.1 Service & staff
3.3 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Argentina

Mediocre/lousy Hotel in Great Location for Busines

Posted May 13, 2017
Hotel is in great location for business but condition is mediocre and has no restaurant/breakfast Option nor has laundry service.
2 out of 5
by A verified traveler

Mediocre hotel with good location in Business Area

Posted May 10, 2017
Hotel Condition es mediocre. Has no restaurant, nor breakfast option. Has no laundry service.
2 out of 5
by A verified traveler from S

Overpriced unless you pay local Bolívar rate.

Posted Mar 21, 2017
Hotel is a reasonable budget alternative at the local rate (aprox $30 equ at black market rate), but is overpriced when you reserve online in US$ (60-70. Rooms are tiny and miss some supplies. Staff is very friendly though and neighborhood is relatively safe.
3 out of 5
by A verified traveler

Posted Dec 10, 2016 on Hotels
The Hotel front desk, never recived a reservation code, i paied twice, shure the hotel make a mistake
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 13, 2016 on Hotels
1 out of 5
by A verified traveler from Bogota

The hotel stole the tourist

Posted Jul 28, 2016
Pros: nothing
Cons: all
Location: .
terrible, dirty towels, on time you pay and never use, for drinks the guest that never, hide sheeting and charge to guest account. don´t go never ever in the life again!
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 14, 2016
It was. A nice safe place but the bathroom is not private
4 out of 5
by brian from MO, USA

MO business stay.

Posted Jan 30, 2016 on Hotels
Very positive experience. Very good value. Room small.
Comment from Hotel Management
May 14, 2016 by Lizz, Hotel Management
Thank you so much for yours comments Mr. Brian, we hope you will come back soon, yours suggestions will be taken in a count.
2 out of 5
by A verified traveler

Nice staff

Posted Jan 4, 2016
The staff were very friendly, however, I got bit by bed bugs and mosquitos. The other thing was that I was not made aware that some breakfast items are additional and therefore, I was charged. No refund is provided, also the hotel kitchen does not accept international debit or credit card which was very difficult if you ran out of bolviar.
3 out of 5
Recommended
for Everyone
by A verified traveler

A great location but staff not very well trained

Posted Dec 17, 2015
The location is one of the best in Caracas but management very bad; could improve