Front of property - evening/night

Reviews of Hostellerie du Château de Bellecroix

3 out of 5
Hostellerie du Château de Bellecroix
20 Chemin de Bellecroix, Chagny, Saone-et-Loire

Reviews

8.2

Very Good

Rating 10 - Excellent. 49 out of 141 reviews" "
Rating 8 - Good. 58 out of 141 reviews" "
Rating 6 - Okay. 26 out of 141 reviews" "
Rating 4 - Poor. 5 out of 141 reviews" "
Rating 2 - Terrible. 3 out of 141 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a neat opportunity to stay in a chateau (which by definition has modern conveniences retro-fitted). The room was nice enough. The optional breakfast was quite good - and very convenient for the area. The grounds are beautiful, we enjoyed a picnic lunch in the yard (which has a bunch of tables set up ).
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveler

Traveled with family and small children
Liked: Staff & service
Beautiful property however we had a long wait to get into the property and then to check in. The staff are very friendly and accommodating, upgraded our room to a larger one when they saw we had a baby. Great spot for visiting the numerous wineries on the doorstep
Stayed 2 nights in May 2019

10/10 Excellent

Paul, Norfolk UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel
Staff very professional and helpful. Can’t understand why only three star, vastly superior to most four star.
Stayed 2 nights in Jun 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
The castle
Small hotel, few rooms, reasonable facilities. The complex where the hotel is located is still under restoration. We stayed one night so we hadn't the possibility to enjoy the surroundings.
Stayed 1 night in Apr 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place...
Like the place.. Will be interesting to know before that the restaurant is not in operation anymore...
Stayed 1 night in Oct 2017

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chateau in the heart of Burgundy
A very impressive building and grounds. Our welcome was personal and friendly. The pool is in an great situation but could do with some attention to the lining. I loved the room which had considerable character and antique furniture.
Stayed 1 night in Aug 2017

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay and relax
Friendly stuff.
Stayed 2 nights in May 2017

10/10 Excellent

Mel, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
We loved our stay at the Chateau. Great experience. Fabulous grounds.

10/10 Excellent

jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent food and service staff
We were served by a very professional and friendly waiter during our dinner.

6/10 Okay

Jasmine

Disliked: Property conditions & facilities, room comfort
tired looking
although this looks lovely outside and in reception, the rooms are very very tired looking and extremely basic with the television balancing on the mini fridge. really small rooms with grubby wallpaper.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Sandra, Niagara, Canada

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
This hotel was in Burgundy, but was not in a very prosperous area. There were no restaurants or bars nearby, as it was in sort of an industrial area. The building itself was lovely, but there was only one girl working in the whole place. There were no common areas, and there did not appear to be any other guests. The room was larger than average, with lovely crisp and clean bedding.

8/10 Good

Ypsi Sweet Will, Arlington, VA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool staying in a historic French Chateau
Our room was in the round tower. Very cool experience. Request this room!!
Room with a view!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the castle atmosphere and staff so helpful and friendly

10/10 Excellent

Anthony, Horley RH6 7EQ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic one of the best
Fantastic hotel one of the best great food great staff

8/10 Good

Chris, Ottawa, Canada

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
August 2015
The hotel is situated on the outskirts of the small town of Chagny - about 15 minutes south of Beaune beautiful contryside but you will need a car to get there. The hotel itself is absolutely beautiful and the front desk staff are very helpful and can speak some English - for any Anglophiles out there. We stayed 2 nights in room 40, 2 big beds overlooking the main house, large room overlooking the pool from one side and reception/restaurant on the other window. The downside to our room was there was no air conditioning and no safe - but we just left the 3 large windows open for cross breeze and locked our valuables in our car. Note my daughters were in heaven sleeping in a castle!

10/10 Excellent

Lynn, Newcastle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chateau stay
First time staying in a chateau and we had a room in the tower it was amazing private pool, we dined there as well food and service was excellent. Staff were very hospitable will look to book for longer next time..

10/10 Excellent

James, Arundel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stop over for us as we headed to south of France. Very welcoming, near the main road but far enough to be away from it, beautiful surroundings and a stunning hotel for the price. Just perfect.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Like staying in a fairy tale castle. Very cool. We stayed in a room with tapestries. The room said 1560's, but the bathroom was more 1960's. Still worth a stay if you are into history.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two thumbs up!
Everything was excellent but it was a very hot day so it would have been nice to have A/C.

6/10 Okay

Dianne, Palm Beach,Queensland,Australia

Liked: Cleanliness, staff & service
Beautiful gardens and good Chef .
A lovely place from the outside and room was disappointing, but lovely dinnner that night in their beautiful dining room.Hostess will add dinner and breakfast onto your bill however automatically if you don't check ,and the breakfast is expensive.Very good value for the lovely evening meal but Wednesday is their evening off.

8/10 Good

Michael, Montana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Country Oasis
Historical Chateau out of town. Found it with "free parking". The restaurant is excellent. The farmer's market in nearby Beaune is a wonderful experience.

8/10 Good

h., paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful chateau, in secluded section of France.
A step back in time. Beautiful setting and an old gracious Dining experience from breakfast to dinner. Convenient to many wine producing areas. It is a real value for the price. Old France!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in great wine country Excellent Food
A typical old french building now a hotel, no lift, nice room, excellent shower, working air con. Great food in the restaurant with a nice reasonably priced wine list, lovely breakfast too, the baker delivered the bread at 7:15 on the Sunday morning. Personally I thought the room was a bit pricey for what it was.

8/10 Good

Alan, Warwickshire

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous building
Food good except no choice at all fortunately we liked everything on menu! Not advised no lift & we had 2nd floor room, 44 curving stairs to climb! Lovely terrace to sit and relax, nice pool. Building was fabulous and beautifully restored.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Charming
The Chateau is charming but the first room we were offered was in the tower and was very small and on 2nd Floor as a family of 3 with lots of luggage this was not a good sign but the manager soon gave us a ground floor large suite and all was good

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely place
good bed, good food, good wine and a bit more to satisfy filling this box

8/10 Good

jadestar, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful building
Enjoyed stay. Good location not too far from motorway. Stunningly beautiful building. Lovely gardens and pool v. welcome after long drive. My husband found the stairs to the first floor difficult. Lovely room with large, comfortable bed. Bathroom small. Meal was expensive for what was offered and it was good but not excellent. Staff were very friendly and helpful. When I explained my husband's difficulty with stairs they willingly moved us from 2nd to 1st floor. Very good choice of offerings for breakfast which was served outside on the terrace.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming and excellent staff
This chateau was so charming. It was clean, affordable, romantic and the staff was very kind. They gave us a bigger room at no extra charge! It was fun to eat in the chateau-again charming. You could feel the history there, but the rooms were not musty, clean and quite inviting. We highly recommend this place - and will choose it our next trip to Burgundy.

8/10 Good

Wendy & Peter, Winchester UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and rural location
Owners spoke some English and made us feel very welcome. However, although the room in the main house was pleasing and clean, the shower and WC were compact and not conducive to the larger person. Breakfast was typically French and adequate with choice of bread, rolls, homemade jams and juice. Public rooms very comfortable and swimming pool had a bad weather cover which was useful. Very much an out of the way location although the satnav eventually found it. No evening meal but a reasonable auberge in the next village although their speciality appeared to various forms of frog.

10/10 Excellent

The Marats, Boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Memorable stay
Superb property with old charm and history, plenty of room for a family of 4, room opening to the pool. Dinner was good and the wine excellent - and so was the service. Overall an excellent choice and a memorable experience.

6/10 Okay

Wayne, Woking, Surrey

Liked: Staff & service
Good hotel for a one night stop over.
The hotel was a lovely chateau with what looked like a lovely swimming pool. Found it quite hard to find but we did go the wrong way. Room was clean and tidy with a smallish bathroom. Did not have dinner or breakfast so cannot comment on food. Went out for dinner in the nearby town, which was ok but not like some beautiful medieval French villages. It is a great location to stop off for a break when driving down to the South of France.

10/10 Excellent

David, Hampshire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with fantastic dinners.
Fantastic classic French hospitality with all the gourmet trimmings you would expect. The hotel is in well kept grounds and the buildings have the right balance of age and grace with modern comforts. Highly recommended!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very attractive building and garden. Bed and bathroom good, but shower needed a wall fixing. Curtains and a better quality room door would have given the room more of an ambiance of a chateau rather than a Novotel. As you are nearing the hotel you have to turn off a busy road into a small lane downhill (so you can not see it) next to a Renault Trucks garage. You feel a bit like the poor relation being sent in the tradesman's entrance when you arrive - the main entrance is for the restaurant and you have to walk round to the back of the chateau on gravel with your luggage. Eating is much cheaper in the village where there are several choices.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chateau in Chagny
Chateau is absolutely amazing. Very French traditional.Dinner in the restaurant was superb from the very old fashioned silver service to the excellent French food.The squirrels on the front lawn in the morning were amazing I would definitely go back

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities

8/10 Good

M&M travelers

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
It was a special place and our dinner at the hotel was a highlight. Internet didn't work for us, but we were there to enjoy the lovely chateau and the excellent restaurant, so that was okay.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic experience
Wonderful opportunity of staying in real XVIII century castle. The room was in the tower, my daughters were delighted playing Rapunzels from the window. The room was perfectly clean and the service was very friendly. Overall fantastic place.

6/10 Okay

GS

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Booked as last minute stop over. Chateau is charming with a good sized pool with changing facilities. Staff very friendly. Only disappointment was the family room we were in. Apparently discounted to approx 50% it was in need of refurbishment. Very cramped for family of four - you had to clamber over beds to open the window. Also shower was very small and there was nowhere to hang bathroom towels. Other rooms looked great - we were just unlucky!

8/10 Good

Catherine & Amr, Manchester, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely chateau
Lovely old chateau, great ambiance, great meal and service

10/10 Excellent

Mark, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel for exploring Burgundy
We were exploring the Burgundy region and found the hotel to be convenient to go to Beaune and Dijon with the benefit of not having to stay in a city. This hotel is a typical chateau in the country with many elements that indicate its age but nicely updated. Modern bathrooms and the usual moderna amenities in the rooms which were very comfortable. The dining room was beautiful and the meal was memorable. The next day we dined at Lamelloise nearby. In comparison, dinner at the hotel was a much better value although not nearly as deluxe

8/10 Good

Jim, Denver, CO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful chateau
We stayed at two other chateau/castles in the country during this trip in France and feel that we have the ability to compare with other similar facilities. The rooms are variable in layout and price. We stayed in a larger room (#41) in La Commanderie, which is a 12th century building behing the main chateau in September 2011. Pros: 1. Architecturally beautiful chateau composed of an 18th century main turretted chateau and a 12th century building. 2. Beautiful well-maintained grounds 3. Our room was very large with striking beams and finely furnished with appropriate furnishings including an antique wardrobe and bed. 4. Bathroom was spacious, modern and everything worked. The tub was narrow but functional. 5. Parking was excellent 6. All staff were professional and very friendly, most spoke at least some English. We had seen reviews that the staff was not always friendly but our experience was very positive. 7. We had a fixed price dinner at the hotel and we both thought that it was excellent. The dining room is visually outstanding with wood paneling, reproductions of carefully selected paintings and antique floor. 8. We had the continental breakfast and it was adequate for our needs. Cons 1. Mattress was definitely worn and bowed in the middle. It was otherwise comfortable but probably the lowpoint of the hotel. 2. No shower (does have a hand held sprayer) In sum, a gorgeous chateau with a with a sense of character and history that is visually stunning.

2/10 Terrible

Kathy, Switzerland

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Potential not realized
This property had potential but was not realized due to the poor service and condition of the rooms. It was located in a industrial area.

10/10 Excellent

Antoine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
super hôtel
Séjour super. Très beau château. Personnel très agréable.
Jardin
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
endroit très joli et calme accueil formidable et conviviale . séjour a recomandé sans retenue merci
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveler

Business traveler, Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
In einer Hostellerie hat normalerweise etwas zu Essen! Man wird vor Ort, wann nichts mehr rückgängig gemacht werden kann, auf Restaurants von mind. 20 Min Fussweg hingewiesen. Angegebene Taxinummer funktioniert nicht...………! Schade für die 15 mal die ich vor Ort war!
Stayed 2 nights in Nov 2019

10/10 Excellent

Monique

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Étape d’un séjour. Chambre très confortable, surclassement, accueil agréable, nous y retournerons 👍😀
Stayed 1 night in Nov 2019

10/10 Excellent

Björn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019