Ratings based on 302 Verified Reviews

4.5 out of 5
90% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Luxurious and private retreat with amazing views

Posted Dec 14, 2017
Pros: The staff, the location, the villas, the pool
Location: Secluded area, not within walking distance of shops or restaurants. Will need to call taxi to leave resort
We stayed at this hotel for 2 nights and it was amazing. The staff were all very nice and helpful, and they catered to our every need. If you are looking for a secluded villa away from the bustling scene in Phuket, this is perfect; we didn't encounter any other guests or people around except for breakfast time at their restaurant. The villas were beautiful and the private outdoor pool was fun. Definitely took a few instagram worthy shots here. Worried about having to walk to breakfast or the pool or reception? No problem, they've got you covered with a complimentary 'shuttle', to bring you wherever you want in the resort. We checked out of the resort the second day in the afternoon and had nothing to do until our flight at 3 am, Zolitude offered to let us lounge around the area and use their amenities and arranged for a taxi (for a fee) to take us to Chalong Temple and the Big Buddha to kill some time
Comment from Hotel Management
Dec 16, 2017 by sunisa, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

One happy Husband

Posted Nov 24, 2017
We stayed her for my husbands 30th birthday and everything was truly AMAZING! We initially booked a treetop villa and after booking it decided to upgrade. Emailed the hotel and they promptly answered with price of upgrade and confirmed my new room. From the moment you get there the staff receives you with such warmth and love, it truly puts you in a different place. The room checkin process was short and sweet and when they took us to our private villa (via a little truck) there was several employees waiting for us inside the villa to sing happy birthday (awesome) to my husband. They throughly explained to us all the amenities of the room. We ordered room service on several occasions and the food was delicious! Just overall a great quiet place to stay, we took a cab everywhere we went and it did get a little costly but it’s worth the price to stay in a quiet peaceful resort. The staff is more than accommodating when asked for something- just a WONDERFUL place to stay. Free breakfast was a plus, great variety!!
Comment from Hotel Management
Nov 28, 2017 by sunisa, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle, WA.

Nice hotel staffs.

Posted Nov 24, 2017
Polite, professional, and with great smile. Stages are very attentive to our needs.
Comment from Hotel Management
Nov 30, 2017 by sunisa, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Posted Oct 30, 2017
This place is a dream! Very zen and peaceful! Hotel staff were all very nice and helpful. The morning breakfast was great! Would highly recommend and go back myself again.
Comment from Hotel Management
Nov 10, 2017 by sunisa, Hotel Management
Thanks for staying with us. We appreciate your feedback! Looking forward to welcome you next time.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 3, 2017
Awesome stay for honeymoon only maximum 3 days..........
Comment from Hotel Management
Sep 9, 2017 by sunisa, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 31, 2017
Calm and clean with a great view. Excellent service. The only thing that need to be improved is to diversifying to satisfy all nationalities.
Comment from Hotel Management
Sep 9, 2017 by sunisa, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
by Qasim

A very relaxing experience.

Posted Aug 23, 2017 on Hotels
Had a wonderful relaxing experience at the hotel. Couldn't have asked for more. Will definitely recommend it to anyone who is looking to take a step back from life and take it easy. The staff were very very friendly and helpful.
Comment from Hotel Management
Sep 9, 2017
Thanks for staying with us. We appreciate your feedback!
5 out of 5
by Thomas

Posted Aug 16, 2017 on Hotels
everything about the service was great
Comment from Hotel Management
Sep 9, 2017
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from london

Perfection

Posted Jul 19, 2017
Perfect is the only way to describe this place. It looks just like the pictures. Tucked away, hidden by trees, complete privacy in your villa. Staff are so friendly and helpful, funny too. There are 2 TVs In the villa for those of you who want to watch different things. I am searching for a negative but I cannot find one. Wait... the pool can be cold as it's in the shade under trees but that's how you get your privacy.
Comment from Hotel Management
Jul 30, 2017 by sunisa, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Nice villa with a unique atmosphere of nature

Posted Jul 15, 2017
Pros: peaceful and quite atmosphere
Cons: staff friendliness and more support
Location: Tours can be arranged by hotel or yourself around Phuket island. Pickups (part of tour packages) are generally on time
Positive experience: nice villa, peaceful and quite atmosphere with nature Not so positive experience: Hotel staff not follow up with scheduled pre-paid taxi to pick up on arrival so had to pay extra and arranged own transport to get to hotel, Hotel not flexible to allow an extra of 2-3 hrs due to late flight departure time even though we arrived at around 2am in the morning!, ordinary breakfast, toilet blockage twice in two days
Comment from Hotel Management
Jul 30, 2017 by sunisa, Hotel Management
Thanks for staying with us. We appreciate your feedback!