Ratings based on 99 Verified Reviews

4.1 out of 5
92% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Juan Juan

Posted Nov 10, 2017 on Hotels
I had a very good stay at this hotel. The service was very friendly, the room spacious and the staff very helpful. The location is great for the priced paid. You can walk to many of the nearby attractions such as Retiro Park and the Prado museum. The hotel is also located close to Bilboa Metro station.
4 out of 5
by Sumita

Posted Sep 2, 2017 on Hotels
Lovely staff very helpful at all times
5 out of 5
by Jose

Lovely stay

Posted Jun 6, 2017 on Hotels
Very nice and clean and the included breakfast was very good
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 25, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Nice Place in Madrid...

Posted Apr 17, 2017 on Orbitz
Pros: The quality of service and cleanliness of the room
I spent just a night at this place but I can say the people in charge are very friendly, the room spotless, very quiet neighborhood even with the location right at the heart of downtown Madrid... plenty of bars and small restaurants inside a walking distance. On top of this, place is easy to reach by bus or train... I recommend it.
4 out of 5
by Nicholas

This traveler left a rating score only Posted Mar 4, 2017 on Hotels
3 out of 5
by MR A S

This traveler left a rating score only Posted Feb 24, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from ny

excellent staff

Posted Feb 7, 2017 on Orbitz
Pros: staff, clean room
Really enjoyed my 3 night stay at this hotel. The staff was great - very helpful with metro directions and answering all my questions. Room was quiet, clean and large for European standards. Very close to metro stop, but be aware that there are multiple exits at this station and you can come out a few blocks from the hotel.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 5, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from yorkshire

Great location and easy access to the metro

Posted Nov 15, 2016
Pros: Friendly staff comfortable and clean hotel in a quiet area
Cons: Tea and coffee facilities in the room would be helpful although vending machine in foyer
Location: Easy access to centre via walking or by metro. Lovely tapas bars