Ratings based on 22 Verified Reviews

4.0 out of 5
80% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted Sep 18, 2017
The room was tiny, like a monk cell, stuffy and uncomfortable. Because of the room configuration, it was impossible to watch TV, for example, or to place my laptop in the safe inside the closet. I had to leave my computer at the reception every time I went out. Also, there was not enough light (artificial light, that is) in the room and it got pretty dark at night. The shower is not well designed, so every time I showered, the floor got flooded no matter what I tried to do.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, just a few minutes by car to the city.

Posted Aug 28, 2017
Cons: The beds should have lockable rollers.
The staff was great and they speak English. Breakfast is very good.
2 out of 5
by A verified traveler from london

Okay

Posted Jul 29, 2017
Electric hardly worked Broken door No toilet roll even when we asked Honestly I'm so upset about how the hotel was and it was hard to complain as we understand that they did not speak english
Comment from Hotel Management
Aug 9, 2017 by Ivan Lara, Hotel Management
Dear Guest, We appreciate the time that you took to post your comments. We regret any inconvenience that we may have caused you during your stay. We will contact the department and take action to prevent a recurrence. We take in consideration your comments to improve our services / installations of our Hotel. Sorry for the inconveniences and best regards,
5 out of 5
Recommended
for Everyone
by A verified traveler

Excelent location, reasonable price

Posted May 25, 2017
Excelent location in Madrid Center. Very nice staff and installations. Ideal for business. Delicious breakfast service.
Comment from Hotel Management
May 27, 2017 by Reception, Hotel Management
Dear guest: Thanks for your impression. We are happy to make you a nice stay in our hotel Best regards
5 out of 5
by A verified traveler

Posted Apr 29, 2017 on Hotels
Comment from Hotel Management
May 16, 2017
Gracias por su valoración. Un saludo.
5 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable hotel in a good location

Posted Apr 21, 2017
I had a single room in the hotel which was small but perfectly formed with everything I needed. My room was well designed with a lovely bathroom and comfortable bed. The room was very quiet. The hotel is a short walk from the metro and it is easy to get around from here. Good breakfast. I found the staff helpful and friendly - when I arrived the computer wasn't cooperating and the gentleman at reception suggested I sat down with a cool glass of water while he resolved the issue. Very professional.
Comment from Hotel Management
May 16, 2017 by Reception, Hotel Management
Thanks for your valoration. We hope to see you soon. Best regards
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Nice hotel

Posted Mar 20, 2017
We stayed in this hotel for a weekend, really nice and clean ! Good location as well. Bit noisy from the street but what can you do....
Comment from Hotel Management
May 16, 2017 by Reception, Hotel Management
Thank you for your opinion. We hope to see you again in our hotel. Best Regards:
4 out of 5
Recommended
for Everyone
by A verified traveler from mexico

Posted Sep 17, 2017
Great location, friendly staff, complete breakfast, good wifi connectivity.
1 out of 5
by A verified traveler

El hotel esta bien

Posted Sep 3, 2017
No recomiendo este hotel, esta lejos del centro y lo peor es que se nos olvido algo en el hotel y fuimos a recogerlo y nos dijieron que no tenian las llaves para poder darnos nuestro olvido que vinieramos al dia siguiente eso es una falta de respeto ya nos ivamos ese dia como no pueden tener las llave los propios trabajadores. No me gusto la forma de trabajar no lo profecional un mal servicio. Les envie un correo y ni si quiera lo han contestado.
3 out of 5
Recommended
for Everyone
by A verified traveler from and

Bonito hotel

Posted Sep 2, 2017
Bonito hotel en buena ubicacion. Habitaciones bonitas y confortables Baño bien equipado El parquing estaba lleno