Ratings based on 415 Verified Reviews

3.5 out of 5
52% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Convenient to the freeway

Posted Dec 5, 2017
One towel was filthy with food stuff and other stains.
Comment from Hotel Management
Dec 8, 2017 by Kathryn, Hotel Management
Thank you for taking the time to write a review. Very sorry this happen to you. I will be speaking with housekeeping about checking towels and making sure they take all of the stain ones out. Thank you again and we hope to see you again when in the Chambersburg area. Thank you Kathryn B. Manager
2 out of 5
by A verified traveler from Orlando, FL

Wait until done with renovations

Posted Nov 27, 2017
Pros: The staff was nice and seemed to sympathize with our frustrations about the hotel, but unfortunately couldn't do much to fix it.
Cons: Finish the renovations completely BEFORE having someone stay in a room. Warn guests ahead of time what they will be encountering.
Location: Very close to the highway and shopping.
We stayed here for Thanksgiving because of visiting my husband's father. Unfortunately, the hotel was renovating and very much looked like it. Our room didn't give the appearance of being done. No soap dish in the shower and the cover fell off the A/C heater unit in the middle of the night. The renovation crew had to replace the outlet to get our cable to work because maintenance couldn't fix it. The exercise room was closed for "repairs/renovation". One of the other rooms in our party had to switch rooms because the heat didn't work in their first one. Although the breakfast had hot items, it disappointing to have everything being carbs and no protein. But I guess what's frustrating the most, is that there was no warning. If we had known they would be doing renovation and that the whole place would look like and feel like a construction zone, we would have gone somewhere else to stay.
Comment from Hotel Management
Nov 30, 2017 by Kathryn, Hotel Management
Dear Guest, Thank you for taking the time to write a review. We are working very hard to finish the rooms. Again we are very sorry this happen to your during your stay. We hope that you will give us another try when renovations are done. Thank you Kathryn B
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 9, 2017
The Hotel was good for the price and a overnight stay. Older style room amenities, bathroom tub mat was old, carpet was old. The bed was comfortable. I'd stay again under similar circumstances.
Comment from Hotel Management
Nov 11, 2017 by Kathryn, Hotel Management
Dear Guest, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of these upgrades to the property within the next couple of months. Our rooms will be getting new mattresses, bed skirts, window treatments, carpeting, in-room accessories, and much more! In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. I hope that I can convince you to change your mind about another visit to our property. It would be such a pleasure to personally welcome you back to our new and improved hotel! We look forward to seeing you again soon. With much appreciation, Kathryn B. | General Manager
1 out of 5
by A verified traveler

Posted Oct 30, 2017
My toilet didn't flush my door did not lock so I could really leave there were no pets allowed but there were 2 dogs on my floor and I am highly allergic I was a prisoner for 48 houes
Comment from Hotel Management
Nov 1, 2017 by Kathryn, Hotel Management
Dear Guest, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of these upgrades to the property within the next couple of months. Our rooms will be getting new mattresses, bed skirts, window treatments, carpeting, in-room accessories, and much more! In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. I hope that I can convince you to change your mind about another visit to our property. It would be such a pleasure to personally welcome you back to our new and improved hotel! With much appreciation, Kathryn B | General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Franklin, PA

It was a one night stay.

Posted Oct 16, 2017
Pros: The facilities that it offered.
Cons: Nothing.
Location: It was a 30 minute drive from Gettysburg where I had activities planned. The drive took me past many nice shopping plazas and eating places.
Check in was quick, The room was quite large and very clean. It had everything you could possibly want in a hotel. The morning breakfast set up was very nice. It offered plenty of seating and a big variety,
Comment from Hotel Management
Oct 20, 2017 by Kathryn, Hotel Management
Dear Guest, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of these upgrades to the property within the next couple of months. Our rooms will be getting new mattresses, bed skirts, window treatments, carpeting, in-room accessories, and much more! In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. I hope that I can convince you to change your mind about another visit to our property. It would be such a pleasure to personally welcome you back to our new and improved hotel! With much appreciation, Kathryn. B | General Manager
1 out of 5
by A verified traveler

Dirtiest hotel I have ever been in

Posted Oct 7, 2017
I reserved a king room and they gave me a double room. There was 6 hairs in the tub, mold in the tub, mold in the soap dish on the sink, wall paper peeling in the bathroom. The bedroom one of the lights didnt work , 2 inches of dust on the picture frames, air filters had dust on them and the chair had plastic missing on the top and on the seat. Right beside the head board there was something splattered on the wall. The curtains had big stains on them.
Comment from Hotel Management
Oct 10, 2017 by Hiren, Hotel Management
Thank you for taking the time to write a review. We are very sorry to hear you had a bad experience with us. I will be taking care of all these issues with my staff. We are under renovations again we apologize that you got a room in these conditions. Thank you Hiren P. Owner
4 out of 5
Recommended
for Everyone
by A verified traveler from washington pa

Nice hotel close to

Posted Oct 1, 2017
Nice hotel. Indoor pool was really cold. Other then that was a awesome hotel. Food wasent all that great but hey it’s basically free every morning. Close to mr Ed elephant emporium and Gettysburg.
Comment from Hotel Management
Oct 4, 2017 by Chris, Hotel Management
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us. With much appreciation, Chris M. | General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Baltimore

Our experience

Posted Sep 30, 2017
We stayed for one night. We were quite happy with our room. Only down side was the hotel was being renovated so there were some things that still had to be done in our room, air conditioning, carpeting. On the up side the breakfast was amazing.
Comment from Hotel Management
Oct 3, 2017 by Chris, Hotel Management
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us. With much appreciation, Chris M. | General Manager
1 out of 5
by A verified traveler from atlanta

What A Dump

Posted Sep 13, 2017
Under renovation, but needs to be torn down. Would make an okay destination for displaced refugees.
Comment from Hotel Management
Sep 15, 2017 by Chris, Hotel Management
Dear Guest, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of these upgrades to the property within the next couple of months. Our rooms will be getting new mattresses, bed skirts, window treatments, carpeting, in-room accessories, and much more! In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. I hope that I can convince you to change your mind about another visit to our property. It would be such a pleasure to personally welcome you back to our new and improved hotel! With much appreciation, Chris M. | General Manager
4 out of 5
by James Thompson from Chambersburg, pa

The Awesome Stay

Posted Sep 8, 2017 on Hotels
I enjoyed the stay. The room hotel and room seemed very clean. I did notice that the hotel has some age to it. The breakfast was good. A decent spread of both cold and hot breakfast items. The staff were very courteous.
Comment from Hotel Management
Sep 11, 2017
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us. With much appreciation, Chris M. | General Manager