My room was not clean!!!! They gave me a dirty room when I came!! Which is horrible! I've worked at hotels and that's is just very unexceptionable!!
Comment from Hotel Management
Feb 13, 2016 by email@example.com, Hotel Management
Thank you for taking time to review the Fairfield Inn & Suites Champaign. I am truly sorry that you were checked into a guest room that hadn’t been seen by housekeeping. We take great pride in providing excellent service and assure you that this issue has been addressed with my staff to ensure it doesn't happen again. I hope that you will give us another chance in the future to provide the quality stay you deserve.