Exterior

Reviews of Hampton Inn Champaign/Urbana

2.5 out of 5
Hampton Inn Champaign/Urbana
1200 West University Avenue, Urbana, IL

Reviews

8.6

Excellent

Rating 10 - Excellent. 512 out of 1002 reviews" "
Rating 8 - Good. 311 out of 1002 reviews" "
Rating 6 - Okay. 94 out of 1002 reviews" "
Rating 4 - Poor. 50 out of 1002 reviews" "
Rating 2 - Terrible. 35 out of 1002 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Vernon

Liked: Cleanliness
One of the elevators was not working.. ok, things break, but it’d be great if front desk staff tries to help patrons.. show some hospitality instead of instructing customers to refill the coffee creamer by going under the table to open a box to restock. Expected more with the price per night and brand.
Stayed 2 nights in Apr 2024

8/10 Good

Alex

Traveled with family
Liked: Cleanliness, staff & service
It was a nice stay. We did have to switch rooms because the toilet wasn't working. After the switch, it was fine. We did find an ant near the tv stand. Other than those two, we were comfortable with our stay at the Hampton Inn and Suites.
Stayed 1 night in Apr 2024

4/10 Poor

Sudeep

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Not sure if this is because this room was allocated through Expedia but the toilet plumbing was bad at room 207. I had to ask for the plunger and use it twice to unclog the toilet myself. Water doesn't simply go fast enough and hotel shouldn't give it anyone until they fix it.
Stayed 2 nights in Mar 2024

10/10 Excellent

Tina

Stayed 1 night in Jan 2024

10/10 Excellent

Hiroshi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

AIGERIM

Stayed 1 night in Feb 2024

2/10 Terrible

Selma, Saint Louis

Business traveler
Hotel is dirty, and old and falling apart. Rooms are freezing cold. Elevators are dirty. Hotel is not worth the cost to stay. The worst hotel I stayed at.
Stayed 1 night in Mar 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Mary

Internet is not free. No fridge. No decaf coffee.
Stayed 1 night in Mar 2024

8/10 Good

Paul

Stayed 1 night in Feb 2024

8/10 Good

Crystal

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk to the University of Illinois campus.
Stayed 3 nights in Feb 2024

8/10 Good

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were within walking distance of our daughter’s dissertation at university of Illinois college of engineering. There is a Perkins next door. Convenient to other restaurants. Friendly, welcoming staff. Nice breakfast. Although we were a few minutes early to eat, the kitchen staff offered to fix us a hot meal. Very nice!!
Stayed 2 nights in Feb 2024

10/10 Excellent

Shanti

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 2 nights in Jan 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Debi was great!
Stayed 1 night in Jan 2024

10/10 Excellent

Rebecca

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Joseph

Stayed 1 night in Jan 2024

10/10 Excellent

Muhammad

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jul 2023

10/10 Excellent

Rebecca

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

MARTIN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice and cozy, parking is good and it’s close to north campus and Carle hospital
Stayed 3 nights in Dec 2023

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was superbly helpful and kind. SPCA donation toy in convenience centre was a joy. Convenient, clean, well maintained facility.
Stayed 3 nights in Sep 2023

2/10 Terrible

HARIKRISHNAN

Stayed 1 night in Dec 2023

10/10 Excellent

Dylan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Jean

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to campus and event
Stayed 1 night in Nov 2023

8/10 Good

Ravindra, Newington

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was fine
Stayed 1 night in Oct 2023

10/10 Excellent

Dorothy

Enjoyable stay
Nice room that was clean and had good amenities too!
Stayed 1 night in Nov 2023

10/10 Excellent

Kristine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quick check-in, staff was friendly, room was clean. Thank you :)
Stayed 2 nights in Oct 2023

6/10 Okay

Xiaoyan

Traveled with family
Disliked: Staff & service
Paid for the suite with a sofa bed so my son can sleep on it.. asked them 3 times to get me bedding for it. Finally got them 6 hours after checked in.
Stayed 1 night in Oct 2023

2/10 Terrible

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

anna

Traveled with family
No mini fridges!
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Robin, Rock Island

Stayed 1 night in Sep 2023

6/10 Okay

Jane

Liked: Cleanliness
Stayed 1 night in Sep 2023

10/10 Excellent

robert

Stayed 1 night in Jul 2023

10/10 Excellent

Arvind

Liked: Cleanliness, amenities, property conditions & facilities
Stay was very comfortable and the room was very clean. Staff could’ve been friendlier
Stayed 1 night in Sep 2023

10/10 Excellent

Kevin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast staff were phenomenal
Stayed 1 night in Sep 2023

10/10 Excellent

Joshua

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Harold

Stayed 2 nights in Aug 2023

8/10 Good

Arun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location (near campus)
The best thing about the is hotel is the location. Walking distance to the campus was a huge plus. Rooms are reasonably spacious, the breakfast was average and the staff were uniformly friendly
Stayed 5 nights in Aug 2023

10/10 Excellent

Sudhir, Sammamish

Liked: Cleanliness, staff & service, property conditions & facilities
Good property to stay at .
Stayed 2 nights in Aug 2023

4/10 Poor

Shazia

Traveled with partner
Disliked: Property conditions & facilities
The hotel room felt like it had not been updated since the 1980s. The TV was old school, the a/c made a whirring sound the entire night, and also smelled like the filter had never been changed. One of the front desk staff members was complaining about her week and about another member of the staff. The bathroom smelled damp. The toilet tissue felt like it was single ply (very rough).
Stayed 1 night in Aug 2023

2/10 Terrible

Marco

Stayed 1 night in Aug 2023

10/10 Excellent

Gabrielle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Matthew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Brian S

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was great!
Stayed 1 night in Aug 2023

4/10 Poor

Ann

Traveled with family
Disliked: Staff & service
The room itself was fine for the price. The staff was cordial but did not seem to know what was going on. Waited at the counter for a half an hour just for them to tell us our rooms were not ready. When we came back after the timeline given the rooms were still not ready. Once we finally got into the room it was ok.
Stayed 1 night in Aug 2023

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023