Ratings based on 115 Verified Reviews

3.6 out of 5
77% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 17, 2016
Nice and clean room. Looks like recently renovated.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 7, 2016
Staff extremely friendly, bed and pillows were comfortable, breakfast was hot and lots of variety. We booked this hotel for the hot tub and it was not working the day we stayed.
Comment from Hotel Management
Dec 11, 2016 by Manager, Hotel Management
We apologize for any inconvenience with your stay. We Thank you for your stay and we look forward to seeing you again. Ramada Urbana
2 out of 5
by A verified traveler from US

Posted Nov 21, 2016
Pros: It was clean, comfortable and the staff was nice.
Cons: They could pay more attention to the set up of the rooms as well maintaining the gym and pool better.
The staff was very friendly but everything else was barely adequate. Our room was so poorly designed that the coffee pot had to sit on the floor in order to reach the outlet...which is rough on someone with a bad back and likes coffee. Since the free coffee in the lobby was almost always empty this was a challenge. The gym lights wouldn't stay on for more than a minute at a time. There were no towels, water or hand sanitizer in the gym. Our bathroom seat kept falling down. The cleaning staff took all of our dirty towels the first night and only left us with one for the second. Our room was slightly cool and we only had one thin blanket. All that being said, I think the hotel was going through a remodel so maybe some of these issues are being fixed soon?
Comment from Hotel Management
Dec 11, 2016 by Manager, Hotel Management
We apologize for any inconvenience during your stay. We improve our rooms to help benefit our guest. Thanks for staying with us. Ramada Urbana
4 out of 5
Recommended
for Everyone
by A verified traveler

Decent hotel

Posted Nov 21, 2016
Pros: The staff was by far the best thing about this hotel
Cons: Once renovations are complete this should be an excellent hotel for the budget conscious traveler.
Hotel is undergoing renovation, but still a decent place for the money. The staff is great. They were friendly and helpful.
Comment from Hotel Management
Nov 21, 2016 by KeN, Hotel Management
I want to thank you for being our guest & sharing your thoughts about your stay. Your feedback is extremely important & means a lot to our staff. We enjoy having you as our guests & i being a part of making your trip enjoyable. Our Staff hopes to see you on your next trip through the Urbana -Champaign area. Thank you Again! We wish you & your family a very happy & safe Thanksgiving! Sincerely, Kellie Nowicki
2 out of 5
by A verified traveler from centerport, United States of America

Needs major updating!

Posted Nov 8, 2016
Pros: The hotel was convenient to University of Illinois.
Cons: Update rooms and breakfast selections.
Location: Great location to University of Illinois.
The Ramada was very convenient to UIUC, however the hotel is in need of major updating! Our floor and room was "Non-Smoking", however the room stunk like cigarette smoke. The room was clean, but the bathroom needs remodeling. The shower fixtures were old and worn. The toilet seat did not stay up and the quality of the updates to the room was poor quality. The "Free Breakfast" was not at all good. The eggs and sausage were terrible and the quality of the pastry and breads were not good. They would be better off providing a few boxes of donuts from a local bakery than what was offered.
Comment from Hotel Management
Nov 21, 2016 by KeN, Hotel Management
I want to thank you very much for taking out your time to share your experience. Your feedback is taken very seriously & is greatly appreciated & allows us to know what areas need improvement. We want are truely sorry that your stay was not a pleasant one. Renovations are still in the process & we are thankful for our guests patience. We will enjoy having you back as our guest & hope to see you on your next trip through Urbana -Champaign Area. Our staff wishes you & your family a very happy Thanksgiving! Sincerely, Kellie Nowicki
4 out of 5
Recommended
for Everyone
by A verified traveler

Weekend stay for college visit

Posted Nov 6, 2016
Clean and comfortable . Not fancy but fine for weekend stay for college visit . Arrived in late evening. Staff could be more welcoming.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 10, 2016
They are doing a nice job for going through renovations.
3 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Convenient to Champaign/Urbana.

Posted May 2, 2016
Pros: TV, bed, bedding, updated decorations
Cons: Cleaning.
Location: Great location just off interstate and close to campus.
Ramada was comfortable and redecorated. Good TV, bed and bedding, and liked having the extras of a refrigerator and microwave, but the toilet bowl was dirty and the tub didn't drain.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 26, 2016
Only flaw is took multiple times calling and asking to get more towels
4 out of 5
Recommended
for Everyone
by A verified traveler from Guayaquil, Ecuador

The hotel was conviniently located.

Posted Apr 25, 2016
Pros: Its location
Cons: Corridors lighting should be improved.
Location: Its location is really convinient for bus transportation, which is really useful.
I enjoyed staying at Ramada. I stayed with my wife for touring the U of Illinois, so what we found at the hotel was more than enough.