Ratings based on 961 Verified Reviews

3.3 out of 5
69% of guests recommend
3.4 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from Champaign, IL

Dirty Tub, Rodents

Posted Sep 19, 2017
We checked in on Saturday, walking into our room finding everything to seem neat and orderly. In the middle of the night, our toothbrushes and other things fell off the counter. We picked up our things, but saw nothing to be the cause. On Sunday night, we heard a noise over by the sink again. We moved the trash can to find several mice. We reported to the front desk, they moved us rooms and said a refund would be issued in the morning by the manager. Now they're telling me "Upon investigation, we didn't see mice. So cannot issue a refund." Absolutely horrible customer service, and terrible brand image. Pet friendly? For the mice.
Comment from Hotel Management
Sep 22, 2017 by Red Roof Inn Manager , Hotel Management
Thank you for leaving us your comment. We did issue the refund as stated in our last email sent to you.
4 out of 5
Recommended
for Everyone
by A verified traveler from Houston

Posted Sep 5, 2017
It was a fine motel. Relatively cheap but a good value. The breakfast was a joke but I wasn't expecting much due to the room rate.
Comment from Hotel Management
Sep 6, 2017 by Management Team, Hotel Management
Thank you for leaving us your review. We don't advertise that we have breakfast but we do offer our guests, Orange and Apple Juice, 3 types of muffins as well as coffee and tea. See you next time your in Champaign.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good place to stay

Posted Aug 30, 2017
The room was nice. Plenty of places to eat. A bit noisy close to major highway but acceptable
Comment from Hotel Management
Sep 6, 2017 by Red Roof Inn Manager, Hotel Management
Thank you for leaving us your feedback. See you next time your travels brings you to Champaign.
5 out of 5
by A verified traveler

Nice budget hotel

Posted Aug 23, 2017
Very friendly staff. Cozy room with ice cold AC and nice hot shower.
Comment from Hotel Management
Sep 10, 2017 by Red Roof Inn Manager, Hotel Management
Thank you for your positive feedback. We want our guests to feel at home while away from home. See you next time your in the Champaign area.
2 out of 5
by A verified traveler from California

Not for next trip

Posted Aug 21, 2017
Good location, but rooms are not clean. Well, perhaps in line with the low price. Breakfast only serve small and cold muffins. Coffee terrible.
Comment from Hotel Management
Sep 12, 2017 by Red Roof Inn Manager, Hotel Management
Thank you for leaving us your feedback. If at anytime during your stay you are not happy we will gladly change your room or let you cancel. Thanks.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 17, 2017
Clean comfortable room. Great staff. Will book again.
Comment from Hotel Management
Sep 10, 2017 by Red Roof Inn Manager, Hotel Management
Thank you for your 5 star review. See you next time!
4 out of 5
Recommended
for Everyone
by A verified traveler from Orland Park,Ill

Nice hotel. But outside needs some maintenance.

Posted Jul 12, 2017
Overall nice place to stay. Most likely to stay again to save some money
Comment from Hotel Management
Jul 21, 2017 by Red Roof Inn Manager, Hotel Management
Thank you for leaving us your review. See you next time your in the area.
2 out of 5
by A verified traveler

Posted Jul 5, 2017
We were on our way from Iowa to Nashville so just a quick stay, but it was not very clean and the TV did not work. We had 4 people and there were only 2 towels so I had to go to the front desk to ask for more. We also did not have a hair dryer in the room. Would not stay here again.
Comment from Hotel Management
Jul 21, 2017 by Red Roof Inn Manager, Hotel Management
Thank you for your review. If at anytime you need anything, like hair dryer or towels, switch room, we will gladly bring these items to you just give us a call at the front desk. Hope to see you next time.
2 out of 5
by A verified traveler from Bloomington,IN

Next to expressway

Posted Jun 25, 2017
Easy to get to right next to expressway and a nice shopping area.The room was very small but clean an older hotel. The coffee was not good and no muffins left Oh and no hair dryer.
Comment from Hotel Management
Jun 29, 2017 by Red Roof Inn Manager, Hotel Management
Thank you for leaving us your feedback. We have several different size king rooms. It sounds like you were in our cheaper small king room. We do have breakfast from 6am - 9am everyday. We also have hair dryers at the front desk for anyone that needs one we will happily bring to your room. Once again thanks for your feedback. Hope to see you next time your travel needs puts you in the Champaign area.
5 out of 5
by Mark

Good deal on a nice place. Recommended.

Posted Jun 18, 2017 on Hotels
Our group had four rooms. All were freshly re-done. Staff was great. Room was clean and quiet. It was a really good deal.
Comment from Hotel Management
Jun 29, 2017 by Management, Hotel Management
Thank you for your 5 star review! We are pleased you enjoyed your stay with us. See you next time your traveling to the Champaign area.