Ratings based on 759 Verified Reviews

4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Montreal

Lovely with fantastic customer service !

Posted Sep 21, 2017
Right from the moment we walked in we were greeted by Baptiste who gave us a friendly welcome and was always ready to help in anyway he could. The location is great, the room are small but clean with a very comfty bed. I would not hesitate to go back next time I am in Paris. Lovely little hotel with great customer service.
Comment from Hotel Management
Sep 25, 2017 by Baptiste Assistant Hotel Manager², Hotel Management
Bonjour, It was such a joy to welcome you to the Hotel WO! Thank you very much for your lovely comment and for sharing it on Expedia. The location is really good and it is very peaceful as well! All the means of transports are right in the corner which is really convenient. The entire team is thrilled that you enjoyed their services. We do our best every day to satisfy our customers and make them happy. It is so essential for us! The rooms are clean and nicely decorated indeed. However, as you say, it has all the amenities needed for a pleasant stay with us. (even if they are small) If you have any other suggestions, we remain at your disposal with pleasure. Kindest Regards Baptiste Assistant Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Great location, nice room, friendly staff

Posted Sep 3, 2017
Pros: Location, service
I booked this for my parents, and they came back raving about the hotel - especially the friendly staff. The location is fantastic too. Overall excellent value for money.
Comment from Hotel Management
Sep 10, 2017 by Nour/Supervisor, Hotel Management
Bonjour, Thank you so much for this amazing review about your experience with the hotel WO. We always take the time to inform our guests about Paris and give the best possible directions to the nearest sights. We are indeed, ideally located close to the Saint Lazare station which allows for fast travel to most of the sights. The Champs Elysées and Concorde are just 20 minutes away on foot. Otherwise, we are always happy to give directions on how to use the metro and provide you with the best itineraries. Thank you again for your kind words, and we hope to welcome you and your parents back in the future!;) Kindest regards, Nour
4 out of 5
Recommended
for Everyone
by A verified traveler

Good Hotel

Posted Aug 23, 2017
It is a little out of the way - but the staff is very friendly and helpful - some rooms a little small but we were only there for one night
Comment from Hotel Management
Aug 23, 2017 by Nour/Supervisor, Hotel Management
Bonjour, Thank you so much for that nice review about us! We are happy that you enjoyed your stay with us. You are right; our rooms are not very big however they are clean and well furnished. The staff is really pleased to read what you said. It makes us even happier than before! We love making people happy. This is our priority! For your information, plenty of good restaurants are in our neighborhood, next time please feel free to ask us. ; ) I was wondering if you do have any suggestions for us, we know that it is very important for us to improve ourselves and the hotel. Best regards, Nour Supervisor
5 out of 5
Recommended
for Everyone
by A verified traveler from Edinburgh

Great central hotel.

Posted Aug 23, 2017
Pros: The staff were great, the location is pretty much perfect – 20/25 minutes walk to Montmartre, Champs Elysees, half an hour to Eiffel Tower.
Cons: Not very much. Some beer in the mini bar would be good but there are loads of shops near by where you can fix this very cheaply!
Location: Quiet street considering where it is and Metro/RER station about 30 seconds walk away.
My daughter and I stayed here for 5 nights and it was a great hotel. Rooms are not huge but very comfortable and the staff were consistently excellent.
Comment from Hotel Management
Aug 23, 2017 by Nour/Supervisor, Hotel Management
Bonjour dear Tom, It was a real pleasure to welcome you to the Hotel WO. Thank you very much for sharing your wonderful comments, we are thrilled that you enjoyed your stay with us! You are right about the location of the hotel, all the good restaurants, groceries stores and shopping areas are nearby! The metro station Saint Lazare is only 4 minutes’ walk. Thank you very much for congratulating our staff, I will certainly not fail to share your remarks with them. We truly hope to have the pleasure to welcome you back soon! Best regards, Nour Supervisor
4 out of 5
Recommended
for Everyone
by A verified traveler from Belfast

Nice hotel and central

Posted Aug 21, 2017
First time in Paris and found this hotel to be central to everything I wanted to see. Rooms are of a decent size and the hotel is very clean. The staff are welcoming and with someone with limited French they were more than happy to engage in English.
Comment from Hotel Management
Aug 22, 2017 by Nour/Supervisor, Hotel Management
Bonjour dear Michael, Thank you very much for taking time to write your nice review about your recent stay at WO. We are so pleased that you found our rooms amazing( even if they are no big) and that you enjoyed the work of our staff. Our aim is to offer a consistent product and service to each and every one of our guests. Looking forward to the pleasure of welcoming you back in the future, Yours sincerely, Nour Supervisor
5 out of 5
Recommended
for Everyone
by A verified traveler from Portland, OR

Great boutique hotel in 8th across from St. Lazare

Posted Aug 20, 2017
The staff were so incredibly warm and helpful throughout our stay, most spoke great English. Baptiste upgraded us from a classic to superior room for free and we really appreciated the extra space, given Paris hotel standards! Very affordable and high quality. Super convenient to Gare Saint Lazare and other places around the city. I would stay there again, merci!
Comment from Hotel Management
Aug 22, 2017 by Nour/Supervisor, Hotel Management
Bonjour dear Tom, Thank you very much for taking time to write a so enthusiastic review about your recent stay at WO hotel. We are so pleased that you appreciated your accommodation. Kindly be assured that your positive feedback meant a lot for us and that it has been our pleasure to share your warm comment with all the teams. Looking forward to the pleasure of welcoming you back in the future, Yours sincerely, Nour Supervisor
4 out of 5
Recommended
for Everyone
by A verified traveler from saudi arabia

Charming

Posted Aug 7, 2017
I would recommend it. But it's location i'm not fond of.
Comment from Hotel Management
Aug 8, 2017 by Baptiste/Assistant Hotel Manager, Hotel Management
Bonjour, First of all, thank you for this important comment on Expedia! You are right the location is great; the metro station and the train station are only 4 minutes walking distance. Our rooms are not very big; it depends on the category you book really. However, they are clean and they are well designed. If you have any questions or recommendations, I stay at your disposal. We hope to welcome you anytime soon. Kindest Regards, Baptiste Assistant Hotel Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from w

Nice hotel

Posted Jul 9, 2017
Staff were very friendly, close enough to walk to lots of the main sights (20 minutes to the River Siene, Arc de Triumph, Champ de Elysse)
Comment from Hotel Management
Jul 10, 2017 by Baptiste Assistant Hotel Manager, Hotel Management
Bonjour, Thank you so much for that very kind comment on Expedia! :) It was a real pleasure to have you in the hotel. I have passed on your lovely words to the team as well! We make sure that you have everything you need while you are with us.(thank you for pointing this out even if our rooms are not very big) For us, it is just crucial. : ) We hope that we will see you anytime soon. That would be a real pleasure to see you again. If you do have any suggestions, please feel free to contact us at any time. Kindest Regards, Baptiste Assistant Hotel Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from CA

Very helpful and friendly staffs.

Posted Jul 2, 2017
Staffs were friendly and eager to help. Room small but clean and quite. Hotel close to shopping and restaurants.
Comment from Hotel Management
Jul 4, 2017 by Baptiste/Assistant Hotel Manager, Hotel Management
Bonjour, Thank you so much for that great review about us on Expedia! We are happy that you enjoyed your stay with us. You are right; our rooms are not very big however they are clean and well furnished. The staff is really pleased to read what you said. It makes us even happier than before! We love making people happy! We hope to welcome you again this year! Kindest Regards, Baptiste Assistant Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 26, 2017 on Orbitz
Small but for the price, location, and cleanliness we loved it!
Comment from Hotel Management
Jun 28, 2017 by Baptiste / Assistant Hotel Manager, Hotel Management
Bonjour, Thank you very much for that very nice review! We were delighted that you found consistent sincere and natural warmth throughout the Hotel WO. Our rooms are not very big; however, they are well furnished, really comfortable and very clean indeed. All the rooms are very quiet and it is really pleasant after a long day in Paris. The hotel is well located, next to the Metro Saint Lazare (2 minutes walking distance). Please feel free to contact us at any time, I would be really happy to see you soon. If you have any questions, I stay at your disposal. Kindest Regards, Baptiste