Ratings based on 753 Verified Reviews

4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by Ingrid

This traveler left a rating score only Posted Feb 20, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Bedfordshire

Great location, lovely 4 star hotel

Posted Feb 16, 2017 on Ebookers
Staff so friendly, however it was a bit too expensive to eat there, but that was the only negative thing about our stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Updated boutique hotel close to Metro and Sites

Posted Feb 16, 2017 on Orbitz
Pros: Attention to detaila nd friendly staff
Cons: Breakfast
Location: Madeleine church is literally 1 minute's walk from the hotel
This hotel was closed for one year as it underwent a serious renovation and it shows. Nice accents here and there. Nice job overall. The decor is dark but that was the intention of this Belgian hotel. The rooms are small but well lit and the bathrooms are veyr modern with all the bells and whistles. The staff showed us several rooms while waiting for ours to be ready in case we wanted to change to one that was already clean. We did arrive at the hotel around 10:30am so long before the usual check-in time. By the time we had a quick lunch nearby, our place was ready and we were off exploring the city. Breakfast was not included in our bill and the buffet is rather skimpy for 22 euros - compared to a comparable hotel we had just visited in Antwerp. Cost of living is different in Paris, we get it. But still, a wholesome breakfast with much more value was available at the nearby cafés about 30 feet away, so not to worry. You will enjoy your stay here.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Staff very welcoming and hotel 's at prime spot

Posted Jan 25, 2017
Location: very very convenient! I will book again if I go to Paris.
The hotel is in a very prime location, very nice renovation, and nice staff. The amenities are amazing( Hermes!). FYI need to be careful with the reservation policy. I booked two hotels with the free cancelations and wanted to canceled within one day of the reservation, which is still one month before my trip. The hotel took reservation very quick and refused to cancel.
4 out of 5
by A verified traveler

Ideal location, beautiful decor, service issues

Posted Jan 4, 2017 on Hotels
Hotel was very nice and I would stay again. Staff were very helpful although the same person who was serving in the bar area was also working in the restaurant. Sometimes you would have to ask for someone to come and serve you at the bar. Although the room was immaculate and facilities perfect I didn't sleep well in the bed. Was very rigid. The only major issue I had was with the breakfast. Food was cold and undercooked and the service in the morning was poor. I left feeling unwell that morning. It is a very nice hotel however and in a perfect location for all the main attractions but still in a quiet enough street to avoid all the hustle and bustle. I'd stay again but would avoid breakfast.
Comment from Hotel Management
Jan 24, 2017 by General Manager, Hotel Management
Thank you for your comment. We take note about your remarks. See you soon!
5 out of 5
by A verified traveler

Nice hotel in a very good area for sightseeing

Posted Dec 31, 2016 on Hotels
Hotel Roblin la Madeleine was a very nice hotel and suited our needs perfectly. We were an older family (6 of us; youngest in late 20s) and wanted somewhere nice and in a good location. Staff were very helpful indeed. Value for money wise - this is one of the better hotels I have used in Paris. The only criticism I would have is that our bed had a rather big dip in the middle so my partner and I kept rolling into each other during the night.
Comment from Hotel Management
Jan 24, 2017 by General Manager, Hotel Management
Thank you for your comment. We are really glad that you appreciate our hotel. See you soon!
4 out of 5
by A verified traveler

Posted Dec 21, 2016 on Hotels
Good, clean and tidy, room small Bathroom vanity needs a clean up, looks rim down. Most importantly no complimentary water, only the first day on arrival.
Comment from Hotel Management
Jan 24, 2017 by General Manager, Hotel Management
Thank you for your comment. We take note about your remarks. Best regards
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location. Hotel with enjoyable atmosphere

Posted Dec 21, 2016
Pros: Hotel with enjoyable atmosphere
Cons: Breakfast. Not bad but certainly not worth the price.
Good location. Hotel with enjoyable atmosphere. Friendly staff A bit of Parisian charm
Comment from Hotel Management
Jan 24, 2017 by Caroline Antoun, Directrice, Hotel Management
Thank you for your comment. We take note about your remarks. Best regards
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 4, 2016 on Hotels
5 out of 5
by A verified traveler

A little gem in the center of Paris!

Posted Nov 22, 2016 on Hotels
Location is ideal, if you want to be near the central shopping areas, also near the Metro station (M12 line). Staff were most friendly. Rooms were small but bathrooms were modern and updated. Lobby is small, but it never felt crowded even with several guests lingering in the lobby. We didn't get to try their restaurant as there are good cafes and a lovely bakery nearby.