Ratings based on 515 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Washington DC
Posted Nov 13, 2017
I arrived in the morning of Nov. 9th - they did not have a room for me but offered me to stay in a more expensive room for 40 Euro per night . I told them that I wait. They said they would call me as soon as my room is ready . I went back at 1 pm since nobody called me. They said we called you but no answer. But your room is not ready but I offered me the more expensive room. I asked them why not call your cleaning staff to expedite cleaning the room . The answer was not sufficient .
for Everyoneby A verified traveler from Los Angeles
Very nice hotel and close to shopping areaPosted Oct 29, 2017
The desk people and concierge were very helpful and pleasant to talk to. Breakfast was good.
by A verified traveler from Cambridge
Nice locationPosted Oct 27, 2017
Pros: Location and very clean rooms
Cons: Breakfast could do with improvements.
Nice location but hotel never a 5 star. Buffet breakfast of a poor standard, everything just about warm with very little turnover of food. Tables and chairs dirty and worn and as hotel not very busy this was disappointing. Rooms were very clean and very good access to sites and metro.
for Everyoneby A verified traveler from ohio
Nice hotel in Convenient location.Posted Oct 22, 2017
Very nice staff. The room was clean and comfortable. Would not recommend the breakfast buffet. Food was always cold.
by A verified traveler from dubai
Close to arc de triomphePosted Sep 26, 2017
Cons: I think if you remover the exesury prices and the curtain from the lobby it will look much nice
Very close to arc de triomphe but not best lucation to stay in Paris , the room is small but clean , the shower very slew and not easy to adjust the temperature of water . The lobby decotertion very bad , to much of bad decoration prices no need for it
for Everyoneby A verified traveler from Liverpool
Great location And staff.Posted Sep 17, 2017
Good location, nice modern, clean hotel with good breakfast and good staff. Bed was too hard though and hurt my back.
by A verified traveler
Posted Sep 15, 2017
Air conditioning is extremely hot or extremely cold. Sheets are very hot at night wake up sweating. Room service is good but they do not accommodate very well and food is very overpriced. They charge your card $100 per day to cover accidental si would hate to not have excess money available on the card. View is not impressive at all
for Everyoneby A verified traveler from Bahrain
Great locationPosted Aug 31, 2017
Great location. Very friendly staff who go the extra mile to make your stay enjoyable. The balcony was a real plus.
for Everyoneby A verified traveler
Nice hotel close to Arc de Triomphe and MetroPosted Aug 24, 2017
Staff was very helpful and provided directions using the Metro
Expensive but you get what you pay forPosted Aug 21, 2017 on Hotels
We finished a two week European vacation with five nights here. From the moment we arrived, the staff demonstrated a level of professionalism and courtesy one would expect from such a prestigious name as Renaissance. Our room was spacious and comfortable and included a very small balcony which is till better than no balcony at all. The location was near the Ternes and Charles de Gaulle Etoile metro stations and within walking distance of several great places to eat and drink. Despite the high cost, I would be inclined to return to this location in the future.