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Reviews of Royal Hotel Paris Champs Elysées

Royal Hotel Paris Champs Elysées
33 Avenue De Friedland, Paris, Paris

Reviews

8.2

Very Good

Rating 10 - Excellent. 275 out of 708 reviews" "
Rating 8 - Good. 273 out of 708 reviews" "
Rating 6 - Okay. 110 out of 708 reviews" "
Rating 4 - Poor. 31 out of 708 reviews" "
Rating 2 - Terrible. 19 out of 708 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jul 2018

8/10 Good

Carly, Chatsworth, California

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was good . Staff are courteous and helpful.
Stayed 3 nights in Jan 2020
Response from Aurore - General Manager on Feb 11, 2020
Dear Carly, The Royal Team wish to thank you for this lovely review! It is a pleasure for us to read you more than enjoyed your time with us. We all hope to have the pleasure to welcome you back soon. Yours Sincerely, Aurore - General Manager

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019
Response from Aurore - General Manager on Jan 10, 2020
Dear Guest, The Royal Team wish to thank you for this wonderfull grade regarding your stay at Royal Hotel Paris Champs Elysees****. It is the best reward for my team, and we all are looking forward to welcome you back for your next visit. Yours Sincerely, Aurore - General Manager

8/10 Good

Vicente

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2019
Response from Aurore - General Manager on Jan 10, 2020
Dear Vicente, What a pleasure to see your nice grade regarding your recent stay with us. Thank you so much for it! We all hope to have the pleasure to welcome you back soon. Yours Sincerely, Aurore - General Manager

10/10 Excellent

Aye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Very nice n pleasant hotel
Stayed 6 nights in Dec 2019
Response from Aurore - General Manager on Jan 10, 2020
Dear Aye, Thank you so much for this amazing review ! It is the best reward for my team to read your stay was "Excellent". The Royal Team is looking forward to welcome you back soon in our hotel. Yours Sincerely, Aurore - General Manager

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quaint. Lounge. Location. Very helpful staff. Loved having tea in the lounge. Very peaceful
Stayed 3 nights in Dec 2019
Response from Aurore - General Manager on Jan 10, 2020
Dear Guest, What a pleasure to read you lovely message ! We are so happy you enjoyed your time with us and we all hope to welcome you soon for your next stop to Paris. Yours Sincerely, Aurore - General Manager

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Staff of front desk was extremely polite and helpfull, unfortunately only good thing. Rooms were old and scruffy but quiet. Location was great. At Breakfast they had really poor selection and every day same. We were expecting more.
Stayed 3 nights in Dec 2019
Response from Aurore - General Manager on Jan 3, 2020
Dear Guest, I would like to thank you for sharing your experience with us. It is a pleasure for me to read the Royal Team was able to help you during your stay. However I am sorry to read you did not enjoyed our classic hausmanian style showen on our pictures. Please do not hesitate to share your recommandations for our breakfast selection. We all hope to have the pleasure to welcome you back in Paris. Yours Sincerely, Aurore - General Manager

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities
Location is in city center Walking distance to Paris attractions
Stayed 5 nights in Dec 2019
Response from Aurore - General Manager on Dec 20, 2019
Dear Guest, Thank you so much for sharing your experience with us. What a pleasure for the Royal Team to read you enjoyed our amazing location in the heart of Paris. We all hope to have the pleasure to welcome you back soon. Sincerely yours, Aurore - General Manager

2/10 Terrible

Verified traveler

Traveled with family and small children, Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing is good about this property is its location which is VERY close to Champs Elysee / Art de Triomphe. The property is small, dirty. Elevator is tiny and not well maintained. The room is small. The mattress is NOT comfortable.
Stayed 2 nights in Aug 2019
Response from Aurore - General Manager on Dec 4, 2019
Dear Guest, Thank you for your review. We are deeply sorry to hear your experience with us did not live up to the high standards which we strive to deliver for all of our guests. Please do not hesitate to share your thoughts or comments with us. We value greatly your feedback as it is the only way we can truly improve our offering. Sincerely yours, Aurore - General Manager

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019
Response from Aurore - General Manager on Dec 1, 2019
Cher Daniel, Un grand merci pour cette magnifique note ! La Royal Team espère avoir le plaisir de vous recevoir de nouveau au Royal Hotel Paris Champs Elysées****. Bien à vous, Aurore - General Manager

10/10 Excellent

Daniel, Ottawa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size room. Comfortable bed. Full size bathroom. Excellent breakfast.
Stayed 3 nights in Nov 2019
Response from Aurore - General Manager on Nov 13, 2019
Dear Daniel, What a lovely pleasure for the Royal Team to read your amazing review. We are so happy you enjoyed your time with us and we all hope to have the pleasure to welcome you back soon. Sincerely yours, Aurore - General Manager

10/10 Excellent

Gary

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk and porter were extremely friendly, helpful and fast.
Stayed 2 nights in Oct 2019
Response from Aurore - General Manager on Nov 5, 2019
Dear Gary, Thank you so much for this wonderful review! We are so happy you enjoyed your time with us and we all hope to have the pleasure to welcome you back soon. Sincerely yours, Aurore - General Manager

10/10 Excellent

Eva, los angeles

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is centrally located in a great area in champs elyse, walking distance to arc de triumph and all the shops. We are everyday at laduree and thoroughly enjoyed our stay. The customer service the moment we arrived was excellent starting with Maxim greeting us, helping us w luggage and room service. Everyday he had a pleasant warm smile and was attentive to our needs,gave great recommendations and overall friendly. My fiancé and I were so pleased with his hospitality that it left a high impression we us. ThankYou to the staff, especially Maxim. He’s our vacation hero.
Stayed 2 nights in Oct 2019
Response from Aurore - General Manager on Nov 5, 2019
Dear Eva, What a pleasure to read your amazing review regarding your stay at Royal Hotel Paris Champs Elysées! We are so happy to see you more than enjoyed your time with us and specially our location in the heart of Paris and services. Thank you for you kind words for Maxime, he is always happy to read them and to serve our guest! We all hope to have the pleasure to welcome you back for your next stop to Paris. Sincerely yours, Aurore - General Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2019
Response from Aurore - General Manager on Oct 30, 2019
Dear Guest, Thank you so much for your nice grade! We are so happy you enjoyed your time with us, and we all hope to have the pleasure to welcome you back soon. Sincerely yours, Aurore - General Manager

4/10 Poor

Verified traveler

Stayed 1 night in Oct 2019
Response from Aurore - General Manager on Oct 30, 2019
Dear Guest, I would like to thank you for taking the time to share your experience on Expedia. I wish to have more details regarding your experience and your grade. Please do not hesitate to contact me directly. I am looking forward to your message. Sincerely yours, Aurore - General Manager

6/10 Okay

Eduardo

Traveled with family
Liked: Cleanliness, staff & service
at location. Great service. Hotel needing refurb
The service in this hotel was great. Very helpful and nice staff. The hotel however has not been renovated in decades with not only decir that’s dated but also damaged bathrooms. The hotel does not have room service nor hotel restaurant. Investment on refurbishment would make an amazing hotel. Great location.
Stayed 3 nights in Oct 2019
Response from Aurore - General Manager on Oct 24, 2019
Dear Eduardo, We would like to thank you for sharing your experience with us. We so happy to read you enjoyed our location and service :) Be asure that your message has been forward to our headquarter. We all hope to have the pleasure to welcome you back soon. Sincerely yours, Aurore - General Manager

6/10 Okay

EllaD, Azusa, CA

Traveled with group
Liked: Staff & service
The only thing good about this property is the location and the staff who was very friendly but this place is not a 4 star hotel. The room was not as it look online. The carpet were old and dirty, the bathroom tub had molds and the walls had holes. Not at all what I expected.
Stayed 4 nights in Oct 2019
Response from Aurore - General Manager on Oct 22, 2019
Dear EllaD, I would like to thank you for sharing your experience with us. I am really sorry we were not able to satisfy you during your stay. Please not the Royal Team is available 24 hours a day, I will be glad to discuss about this situation personally with you. Please do not hesitate to contact me directly. Looking forward to hear from you. Sincerely yours, Aurore - General Manager

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great, they helped us make reservations, booked us a taxi to airport (but make sure you confirm price with driver, hotel said 57 €, taxi said 65€. Only thing room wasn't ready, but we were early. It was a room for 4 adults and it was plenty of room.
Stayed 2 nights in Oct 2019
Response from Aurore - General Manager on Oct 21, 2019
Dear Guest, What a pleasure to see your lovely grade! I am so happy your enjoyed our location and service. I am really sorry to read this information regarding the taxi. Please do not hesitate to contact me directly to investigate on this situation. I am looking forward to hear from you and to have the pleasure to welcome you back soon. Sincerely yours, Aurore - General Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019
Response from Aurore - General Manager on Oct 21, 2019
Dear Guest, Thank you so much for this amazing grade ! We are so happy your enjoyed your time with us and we all hope to have the pleasure to welcome you back soon :) Sincerely yours, Aurore - General Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel and the location was good all in all it was great thank u royal hotel
Stayed 2 nights in Oct 2019
Response from Aurore - General Manager on Oct 14, 2019
Dear Guest, What a pleasure to read your lovely message. The Royal Team is truly happy to read your kind words and we all are very happy to see you enjoyed your time with us. We all hope to have the pleasure to welcome you back. Sincerely yours, Aurore - General Manager

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast service wasn’t as great of as before. Front desk staff are very nice. Location is excellent.
Stayed 3 nights in Oct 2019
Response from Aurore - General Manager on Oct 8, 2019
Dear Guest, What always a pleasure to welcome you back at Royal Hotel Paris Champs Elysées****.We are so happy you enjoyed your time with us. Please do not hesitate to share with me your recommendation for our breakfast as we are looking to improve it. Looking forward to have the pleasure to welcome you back. Sincerely yours, Aurore - General Manager

2/10 Terrible

RS

Business traveler
Disliked: Amenities, property conditions & facilities
Construction. Overpriced. Zero amenities. Conveniently located.
Stayed 3 nights in Oct 2019
Response from Aurore - General Manager on Oct 8, 2019
Dear RS, I would like to thank you for taking the time to share your experience with us on expedia.com. I am really sorry to read you did not enjoy your time with us. Please never hesitate to come to the reception or to contact me during your stay in order to exchange with you and find solutions for making an amazing stay for you at Royal Hotel Paris Champs Elysées. Please do not hesitate to contact me personally to have more details. Looking forward to hear from you. Sincerely yours, Aurore - General Manager

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as we hoped. Stayed in superior room 605. Excellent very comfortable bed with modernised bathroom with an excellent walk in shower and bath also. ( would recommend a shower mat, can be slippery) Robes and slippers, mounted hairdryer and wife happy with well chosen toiletries. Tv with many channels in all types of languages. The Royal is in a Perfect location just a few short minutes from the arc de Triomphe and the Champs-Élysées , then great walk to all other major attractions. Staff were excellent and very attentive when needed and we are very grateful to Laure and Claire for all their help and advice prior to our arrival via email. Nothing was too much trouble for them. Excellent door staff also . Would not hesitate to stay at this hotel again. Thank you for making our weekend break a memorable one.
Stayed 2 nights in Sep 2019
Response from Aurore - General Manager on Oct 8, 2019
Dear Guest, Our team and I are honored by such a glowing review. Your recognition is the best reward for dedicated team and we are most grateful for your recommendation and for your compliments on our location close to the Champs -Elysées, our bedrooms and the Royal Team service (especially for Claire & Laure). On behalf of all of us here at Royal Hotel Paris Champs Elysées, it was a pleasure to have you stay with us and we already look forward to your next visit. Sincerely yours, Aurore – General Manager

6/10 Okay

Verified traveler

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
It has an old Paris charm. Very close to arc de triomphe and champs élysées. Walking distance to Eiffel about 30 min and same with louvre. And right above the metro station. Disadvantage of being above the metro is that you hear it and being on the second floor you also hear all the cars despite the windows being closed. Very dated property , you see marks on washroom and carpets. Bed a bit hard. We had a balcony with view of the street not bad but not great either.. was a vague advertisement from Expedia. It honestly didn’t feel like a 4 star except the rating. It was ok for 2 nights but wouldn’t stay again.
Stayed 2 nights in Sep 2019
Response from Aurore - General Manager on Oct 14, 2019
Dear Guest, I would like to thank you for taking the time to share your experience with us. I am really sorry that the atmosphere of our hotel did not meet your expectation. Our hotel in the heart of Paris offer a lot of advantages, however as our property in an historical one pyou could feel the RER depending on your floor. I will be glad for a future stay in Paris to show you more mordern sister hotel in the location. Please do not hesitate to contact us direclty for more informations. Sincerely yours, Aurore - General Manager

8/10 Good

M_D, Washington

Traveled with partner
Liked: Cleanliness, staff & service
The location is great. A couple of blocks from the Arc de Triomphe. The rooms are a little dated but clean. There was subway that ran every 30-45 min in front of the building that was kinda loud. All in all, not bad for the price.
Stayed 1 night in Aug 2019
Response from Aurore - General Manager on Sep 26, 2019
Dear Guest, The Royal Team wish to join me to thank you for your lovely message. We are so happy you enjoyed our location and we all hope to have the pleasure to welcome you back soon. Sincerely yours, Aurore - General Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019
Response from Aurore - General Manager on Sep 26, 2019
Dear Guest, We all are so happy to see your amazing grade ! It was a pleasure to welcome you and we all are looking forward to welcome you back. Sincerely yours, Aurore - General Manager

10/10 Excellent

Verified traveler

Stayed 1 night in Sep 2019
Response from Aurore - General Manager on Sep 26, 2019
Dear Guest, We all are so happy to see your amazing grade ! It was a pleasure to welcome you and we all hope to see you soon for your next stop to Paris. Sincerely yours, Aurore - General Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2019
Response from Aurore - General Manager on Sep 24, 2019
Dear Guest, We all wish to thank you for this really nice grade ! We hope to have the pleasure to welcome you back soon. Sincerely yours, Aurore - General Manager

10/10 Excellent

Daniel, Canada

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
très bien localisé. déjeuner gouteux chambre confortable
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location, the staff and the breakfast The interior decor- colour could be made to look brighter. The brown colour is not outdated
Stayed 3 nights in Sep 2019
Response from Aurore - General Manager on Sep 17, 2019
Dear Guest, I would like to thank you for taking the time to share your experience with us. We are so happy you enjoyed your time with us. Thank you for your recommendation regarding our decor and color, please be assured they have been forward to the concerned department. We all are looking forward to welcome you back. Sincerely yours, Aurore - General Manager

8/10 Good

Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'd do it again.
The staff was wonderful - helpful and accommodating. The location great. A clean room and functional room. WIfi worked nicely.
Stayed 1 night in Sep 2019
Response from Claire - Room division manager on Sep 14, 2019
Dear Kay, Thank you so much for this fabulous review ! We hope to see you a next time. Kind regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019
Response from Claire - Room division manager on Sep 14, 2019
Dear Guest, Thank you for this 5/5 ! Kind regards,

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of he property was excellent as we could commute on the metro everywhere from this location. The metro was 2 blocks away from the hotel. Also, lots of great sites were within walking distance.
Stayed 4 nights in Jun 2019
Response from Aurore - General Manager on Sep 2, 2019
Dear Guest, The Royal Team join me to thank you for your lovely message! It is a pleasure to read you enjoyed your time with us and our location in the heart of Paris. We all hope to have the pleasure to welcome you back soon. Sincerely yours, Aurore - General Manager

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent! It’s an old hotel but clean.
Stayed 2 nights in Aug 2019
Response from Aurore - General Manager on Aug 30, 2019
Dear Guest, What a pleasure to read your lovely message! We are so happy you enjoyed your time with us and we all hope to have the pleasure to welcome you back soon. Sincerely yours, Aurore - General Manager

10/10 Excellent

Verified traveler

Stayed 4 nights in Aug 2019
Response from Aurore - General Manager on Aug 27, 2019
Dear Guest, What a pleasure to see your amazing grade! We are so happy you enjoyed your time with us and we all hope to have the pleasure to welcome you back soon. Sincerely yours, Aurore - General Manager

2/10 Terrible

Verified traveler

Traveled with family and small children
Disliked: Staff & service
My family was looking forward to their first time in Paris, unfortunately our flight was cancelled and we were unable to travel. Hotel refused to provide refund or credit for an event out of our control. Between the French airline and this French hotel, it isn’t boding well for a pleasurable holiday in France. I am not looking for a refund, at least give me a credit for future stay.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness
The central location was ideal for sightseeing and transport routes. The staff were friendly and accommodating. A very enjoyable couple of nights.
Stayed 3 nights in Aug 2019
Response from Aurore - General Manager on Aug 27, 2019
Dear Guest, Thank you so much for your lovely message regarding your stay at Royal Hotel Paris Champs Elysées****. thank you for your kind words, we all hope to have the pleasure to welcome you back soon. Sincerely yours, Aurore - General Manager

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended for a city break! Great staff and superb location.
Stayed 3 nights in Aug 2019
Response from Claire - Room division manager on Aug 24, 2019
Dear Guest, Thank you so much for your review and the 5/5 ! I hope to see you a next time in Paris. Kind regards, Claire

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019
Response from Claire on Aug 17, 2019
Dear Guest, Thank you so much for this 5/5 ! See you a next time in Paris ! Kind regards,

4/10 Poor

Verified traveler

Business traveler, Traveled with family
Disliked: Staff & service, property conditions & facilities
My family stayed for 3 nights with 4 people. Location is great, however upon got into our room, we found out the shower was out of order. Called front desk and was told to take bath instead. No, i dont want to take a bath. Nothing else was offered. I meant this was our first time in paris and this was a turn off staying at this hotel. Room was small, elevator was tiny, my husband got bitten by some small bug (hope its not bed bug) . Hotel definitely needs an update. If I had known all about this, I could have booked somewhere else so my family can actually enjoy it. By the way, free internet but slow to almost not working. Never stay here again!!!
Stayed 3 nights in Aug 2019
Response from Claire on Aug 17, 2019
Dear Guest, Thank you for your recent post and for taking the time to share your concerns with us. I am really sorry that the shower in your room was not working during your stay. The room 604 is the only family room in the hotel having a large bathroom with shower and bathtub. The other family rooms only have a bathtub. The shower of your room will be fixed very soon. In addition, our family rooms are the largest rooms in the hotel, 32 m². I'm surprised to know that you saw some bugs. Only know that our reception is at the entire disposal of our guests 24H/24. They are ready to make you spend some holidays as pleasant as possible at anytime. Please, accept all my deepest, sincerest apologies for all the inconveniences that you encountered during your stay in Paris. I hope that I can make you change your mind about our hotel on another occasion. Kind regards, Claire

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel near Metro Station with connections to all interesting places in the City
Stayed 9 nights in Jul 2019
Response from Claire - Room division manager on Aug 23, 2019
Dear Guest, Thank you so much for this 5/5 ! We hope to see you a next time in Paris Sincerely yours, Claire

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Our family had a wonderful stay, the staff was professional and friendly, we were given connecting rooms. The breakfast buffet had a good selection of items. Our taxi to the airport was booked for us. Thank you for making our stay a pleasant one!
Stayed 2 nights in Aug 2019
Response from Claire on Aug 13, 2019
Dear Olga, Thank you so much for your comment. It was a real pleasure for all the Royal team to welcome you. We hope to see you a next time. Kind regards

10/10 Excellent

Verified traveler

Stayed 5 nights in Jul 2019
Response from Claire on Aug 15, 2019
Dear Guest, Thank you for this wonderful 5/5 ! Kind regards, Claire

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from Aurore - General Manager on Aug 9, 2019
Dear Olga, Thank you very much for your kind grade! We are so happy you enjoyed your time with us and we all hope to have the pleasure to welcome you back soon. Sincerely yours, Aurore - General Manager

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very close to all the sites and very close to take subway and walk to everything you need to see in Paris
Stayed 3 nights in Jul 2019
Response from Aurore - General Manager on Aug 5, 2019
Dear Guest, What a lovely pleasure to read your amazing message regarding your recent stay with us. We are so happy you more than enjoyed our location close to everything! We all hope to have the pleasure to welcome you back soon. Sincerely yours, Aurore - General Manager

8/10 Good

Verified traveler

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Amenities
Royal Hotel Paris Champs Elysees is a small, quaint hotel. Rooms, elevator and hallways are very small but that's expected in Paris. The staff were impeccable. Very helpful and accommodating. The carpet and the bathroom sink/fixtures could use updating. Also, there were no drawers to put your clothing, just a small closet with limited hangers. I would definitely recommend this hotel due to location and staff!
Stayed 5 nights in Jul 2019
Response from Aurore - General Manager on Aug 3, 2019
Dear Guest, What a pleasure to read your lovely review regarding my team! I am so happy there were able to answer all your expectations. Thank you for them ! I toke personnaly a good note of your recommendations, for your next visit please do not hesitate to come to us prior your arrival, in order to find a room with a bigger closet. We hope to see you soon. Sincerely yours, Aurore - General Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Jul 2019
Response from Aurore - General Manager on Aug 3, 2019
Dear Guest, What an amazing grade ! We are so happy you more than enjoyed your time at Royal Hotel Paris Champs Elysées and we all hope to see you soon for your next visit to Paris. Sincerely yours, Aurore - General Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2019
Response from Aurore - General Manager on Aug 3, 2019
Dear Guest, We would like to thank you for this very nice grade regarding your stay with us. We all hope to have the pleasure to welcome you back soon. Sincerely yours, Aurore - General Manager

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Excellent service! The rooms need to be updated. A paint job, change of carpet, etc.
Stayed 4 nights in Jul 2019
Response from Aurore - General Manager on Aug 3, 2019
Dear Guest, The Royal team wish to thank you for your kind words regarding our service. We take a good note of your recommendation and and we thank you for them. They have been forward to the head quarter. We all hope to have the pleasure to welcome you back soon. Sincerely yours, Aurore - General Manager

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was excellently located within 2 block view of the Arc de Triomphe. It is an old world style hotel resembling the inside of a wood paneled ocean liner, I would say (narrow halls, cool spiral staircases). But the inside rooms were very modern and clean, with updated bathrooms, comfy bed and a mini fridge. Mine was not large, as is typical for Paris, but adequate.The front desk staff were all very helpful, conversing in English and offering directions, planning and maps. It was a very good value.
Stayed 2 nights in Jul 2019
Response from Aurore - General Manager on Aug 3, 2019
Dear Guest, What a pleasure to read your gloring lines ragarding your recent stay with us. My team is so happy you enjoyed our service and hotel. Our typical classic Haussmannian style let us enjoy our parisian experience :) Wwe all hope to have the pleasure to welcome you back soon for your next visit to Paris. Sincerely yours, Aurore - General Manager