Ratings based on 399 Verified Reviews

4.4 out of 5
91% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Exevellent hotel.

Posted Jul 10, 2017
Friendly staff and excellent service. Comfortable beds with modern decor. One of the best hotels i stayed at paris.
Comment from Hotel Management
Jul 24, 2017 by Sofitel Arc, Hotel Management
Dear guests, Thank you for so much for your very positive rating. Hope to welcome you back in a near future. Best regards, Sofitel Paris Arc de Triomphe
5 out of 5
Recommended
for Couples
by A verified traveler

Lovely relaxing hotel

Posted Jun 3, 2017
Pros: Luxury hotel but small room
Cons: Swimming pool would have been nice!
Location: Quite back street setting with easy access to Arc de Triomphe, Champs-Elysees & Metro.
Close access to Arc de Triomphe, Champs-Elysees & Metro all within 5/10 minute's walk. Hotel staff were excellent and very helpful. Paris is such a beautiful place with easy access to all the main attractions via the metro. Enjoyed ever minute of our stay.
Comment from Hotel Management
Jun 21, 2017 by sofitelarc, Hotel Management
Dear guests, Thank you so much for your review. Hope to welcome you back to our property in a near future. Best regards Hotel Sofitel Paris Arc de Triomphe
5 out of 5
by A verified traveler

Nice Hotel

Posted May 13, 2017 on Hotels
I enjoyed the stayed very but their some service elements to be improve .
Comment from Hotel Management
May 15, 2017
Dear guest, Thank you for your positive rating. Of course, we remain at your disposal should you wish to bring more information on our services offer so as to improve these ones. Best regards, Hotel Sofitel Paris Arc de Triomphe
5 out of 5
by A verified traveler

Posted Mar 20, 2017 on Hotels
Comment from Hotel Management
Apr 18, 2017 by Amel Bibi Triki, Hotel Management
Dear guest, Thank you for your excellent rating! we are delighted to read that you enjoyed your stay a lot. Looking forward to welcoming you back. Best regards Hotel Sofitel paris Arc de Triomphe
5 out of 5
Recommended
for Everyone
by A verified traveler

Location, staff, amenities top notch

Posted Feb 27, 2017
Pros: Location, helpful staff, amenities
Cons: none that I can think of
Location: Arc du Triomphe is about 10 minutes away and is a must-see. Galeries Lafayette is a huge department store & has just about everything.
Location is great, around the corner from the Arc du Triomphe/metro. Staff was so helpful and recommendations for restaurants, outings, etc. were spot-on. Great bathroom amenities and coffee. Onsite restaurant great for breakfast but a little pricey. Bartender issue, though--poor guy at night wasn't trained to make any drinks and was having a hard go of it.
Comment from Hotel Management
Apr 18, 2017 by Sofitel Arc, Hotel Management
Dear guest, Thank you for you excellent rating and comment! We are delighted to read that you enjoyed your stay a lot and hope to have the pleasure to welcome you back. Best regards, Hotel Sofitel Paris Arc de Triomphe
5 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Beautiful, Friendly, Perfect location.

Posted Feb 16, 2017
Cons: Regrettably, our bathroom sink was quite slow on draining and got backed up every use, which was NOT a problem, but if I had to nitpick...
Location: Arc de Triomphe less just paces away. Amazing shopping, restaurants, markets and a quiet street just away from the bustle.
Overall, this hotel was absolutely amazing. A beautiful casually elegant restaurant right downstairs (michelin rated), an amazing lobby bar with character, beautiful drinks and extremely knowledgeable, FRIENDLY staff. In my opinion, the best location in Paris; quiet, clean, classy, and right near the best transportation (If you need the Metro, it's the best spot as almost all the lines converge at the Arc). The room was a perfect size, especially for a city, with a beautiful bathroom. Enough amenities to please anyone. The concierge on duty at any time is absolutely wonderful. I would stay here every time I visit Paris. I could go on for another 1000 characters, but alas, I am already running out. In short, stay here; you will not regret it.
Comment from Hotel Management
Feb 24, 2017 by sofitel Arc, Hotel Management
Dear guest, We thank you for taking the time to share your experience following your stay at the Sofitel Paris Arc de Triomphe. We are delighted tp read that you enjoyed it and hope to have the pleasure to welcome you back too,; Sincerely Hotel Sofitel Paris Arc de Triomphe
4 out of 5
by Alexander

Posted Jan 8, 2017 on Hotels
Comment from Hotel Management
Jan 12, 2017 by General Manager, Hotel Management
Dear guest, We thank you for your positive rating following your stay at the Sofitel Paris Arc de Triomphe and hope to have the pleasure to welcome you back in a near future. Best regards, Hotel Sofitel Paris Arc de Triomphe
1 out of 5
by A verified traveler

Posted Dec 13, 2016
The room is ver very small and I pay 30 euros per day for other small room. The photo on Expedia is fake
Comment from Hotel Management
Dec 15, 2016 by Sofitel Arc, Hotel Management
Dear guest, Following your message, we duly took note of your remark regarding the size of the room. May we take this opportunity to precise that our hotel features different room categories and confirm that every picture on the site corresponds to the correct category. Thank you for your kind attention. Sincerely Hotel Sofitel Paris Arc de Triomphe
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 12, 2016
The staff were very helpful and welcoming. The hotel itself was good quality and very good value for money in the centre of Paris. 5 minute walk to the Champs Elysées and Arc de Triomphe, and close by to metro. Would definitely recommend.
Comment from Hotel Management
Dec 15, 2016 by Sofitel Arc, Hotel Management
Dear guests, We thank you for taking the time to share your experience with us. We are delighted to read that you enjoyed it a lot and hope to have the pleasure to welcome you back to our property. Sincerely, Hotel Sofitel Paris Arc de Triomphe
5 out of 5
Recommended
for Everyone
by A verified traveler from Near London

Excellent friendly helpful staff

Posted Nov 10, 2016
Pros: Very professionally run team.
Cons: Nothing.
Location: Ideally placed for shopping yet a quiet location.
From the moment we arrived the team were friendly, helpful and genuinely keen to please. Carlos and his concierge team were particularly good. Properly trained staff who can communicate in many languages made the stay pleasant and care free.
Comment from Hotel Management
Dec 15, 2016 by Sofitel Arc, Hotel Management
Dear guests, We thank you for sharing your experience following your stay at the Sofitel Paris Arc de Triomphe. We are delighted to read that you enjoyed it a lot and hope to have the pleasure to welcome you back in a near future. Sincerely, Hotel Sofitel Paris Arc de Triomphe