Ratings based on 448 Verified Reviews

4.4 out of 5
89% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

A well appointed room, central to everything

Posted Sep 20, 2017
Thought it's not the cheapest, it's location, decor and overall atmosphere will make us come back again. Service throughout our stay was excellent with nice touches without feeling stuffy. Our room faced the street which was picture perfect though you can hear some street noise. The kids loved the high level of security due to its proximity to the US embassy and it's location proved central to most attractions.
Comment from Hotel Management
Sep 22, 2017 by Marine Honvault Guest Relations, Hotel Management
Dear Gordon, Thank you very much for your response following your most recent stay to Sofitel Paris Le Faubourg. We are glad that you enjoyed the location of the hotel and your stay. We will be pleased of welcoming you back in the near futur. Sincerely, Marine Honvault Guest Relations
5 out of 5
Recommended
for Everyone
by A verified traveler from Camarillo, CA

Perfect location

Posted Sep 7, 2017
Everyone was so friendly and helpful. My room was perfect - the bed was very comfortable, the room was lovely and housekeeping always did a wonderful job both day and night. The buffet breakfast was so delicious and was cheerfuly greeted each morning. The doorman (with the top hat) was so very nice and always greeted me with tipping his hat and a warm hello. :) The hotel is centrally located to everything. I would stay here again!
Comment from Hotel Management
Sep 14, 2017 by Marine Honvault Guest Relations, Hotel Management
Dear Guest, Thank you very much for your response following your most recent stay to Sofitel Paris Le Faubourg. We are glad that you enjoyed the location of the hotel and your stay. We will be pleased of welcoming you back in the near futur. Sincerely, Marine Honvault Guest Relations
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Great hotel

Posted Aug 4, 2017
Excellent experience , great staff, rooms clean, bed super comfortable, Great location, highly recomended
Comment from Hotel Management
Aug 4, 2017 by Marine Honvault Guest Relations, Hotel Management
Dear Anna, Thank you very much for your response following your most recent stay to Sofitel Paris Le Faubourg. We are glad that you enjoyed the location of the hotel and your stay. We will be pleased of welcoming you back in the near futur. Sincerely,
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Excellent facilities and staff and great location

Posted Aug 1, 2017
Spent ten days at this hotel and we were extremely impressed with the room and the staff. Wife was also a fan of the Hermes bath products. Location is great, especially if you like shopping for luxury goods (Hermes anyone?). Proximity of US Embassy meant heavy security presence, which could be a slight inconvenience for some when requesting Uber, but we weren't that bothered. Will definitely stay again when visiting Paris.
Comment from Hotel Management
Aug 4, 2017 by Marine Honvault Guest Relations, Hotel Management
Dear Steve, Thank you very much for your response following your most recent stay to Sofitel Paris Le Faubourg. We are glad that you enjoyed the location of the hotel and your stay. We will be pleased of welcoming you back in the near futur. Sincerely,
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful choice

Posted Jul 25, 2017
Beautiful hotel in perfect location. Staff and service are Wonderful.
Comment from Hotel Management
Aug 1, 2017 by Marine Honvault, Hotel Management
Dear Guest, Thank you very much for your response following your most recent stay to Sofitel Paris Le Faubourg. We are glad that you enjoyed the location of the hotel and your stay. We will be pleased of welcoming you back in the near futur. Sincerely, Marine Honvault Guest Relations
5 out of 5
Recommended
for Everyone
by A verified traveler

Good location. close to champ elysee.

Posted Jul 10, 2017
staff is very helpful. help us park the car on the street. talked to the police that guard the street to let us in and out. the hotel is next to the us consulate which the street is guarded 24/7 by the police. checkin staff shows us the room which is prepared with connecting room and extra bed for our kids.
Comment from Hotel Management
Jul 12, 2017 by Marine Honvault, Hotel Management
Dear Guest, Thank you very much for your response following your most recent stay to Sofitel Paris Le Faubourg. We are glad that you enjoyed the location of the hotel and your stay. We will be pleased of welcoming you back in the near futur. Sincerely, Marine Honvault Guest Relations
4 out of 5
by Patrick

Posted Jun 16, 2017 on Hotels
Comment from Hotel Management
Jun 20, 2017 by Julie Waucampt, Hotel Management
Dear Guest, Thank you very much for your response following your most recent stay to Sofitel Paris Le Faubourg. We are glad that you enjoyed the location of the hotel and your stay. We will be pleased of welcoming you back in the near futur. Sincerely, Marine Honvault Guest Relations
4 out of 5
by Teresa

Posted Jun 5, 2017 on Hotels
Enjoyed our stay, warm, friendly. would definityly stay again..Location is fabulous. one note.. on our second day, the maid service was not up to my standards... I left a note for the maid stating that there were only 2 of us staying in the room , not 3 as reserved.. I found that note torn in two and laying on the floor, the coffee pods were not replenished from that morning coffee and not water was left....
Comment from Hotel Management
Jun 7, 2017 by Julie Waucampt, Hotel Management
Dear Guest, Thank you very much for your response following your most recent stay to Sofitel Paris Le Faubourg. We are glad that you enjoyed the location of the hotel and your stay. We will be pleased of welcoming you back in the near futur. Sincerely, Marine Honvault Guest Relations
5 out of 5
by butlerflunky from uk

Great location, great hotel

Posted May 21, 2017 on Hotels
We were treat wonderfully by every member of staff. The hotel made our anniversary even more special.
Comment from Hotel Management
Jun 6, 2017 by Julie Waucampt, Hotel Management
Dear Guest, Dear Guest, Thank you very much for your response following your most recent stay to Sofitel Paris Le Faubourg. We are glad that you enjoyed the location of the hotel and your stay. We will be pleased of welcoming you back in the near futur. Sincerely, Marine Honvault Guest Relations
2 out of 5
by A verified traveler from Brazil

excellent location

Posted May 4, 2017
I travel monthly around the world and I think that two things are essential in a hotel, cleanliness and comfort (even if the hotel is simple 2 stars), this hotel is not comfortable the rooms are tiny (you can barely walk inside it with the suitcase) Without mentioning that the cleanliness of the rooms and hallways leaves something to be desired, it is impeccable in the lobby and restaurant, but the rest needs to be checked by management
Comment from Hotel Management
May 6, 2017 by Marine Honvault, Hotel Management
Dear Silva, First of all, we would like to thank you for choosing the hotel Sofitel Paris Le Faubourg for your stay in Paris. We sincerely regret to hear that the cleaning and the preparation of your room did not meet our high standards of quality. We would like to extend our deepest apologies for the inconvenience you had experienced. Please be assured that our Housekeeper has been directly informed and will make sure this kind of inconvenience will not happen again. At Sofitel, we strive to provide a superior service experience and it does not reflect what we use to provide. Once again, we appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marine Honvault Guest Relations