Ratings based on 94 Verified Reviews

4.0 out of 5
85% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

OK hotel in a very good location

Posted Jan 16, 2018
Pros: Location was great.
Cons: The hotel should ensure that it has correct photos for the bathroom on this website or some disclaimer should be put on the website to let us know.
Location: Shopping and sightseeing were all closeby!
Booked this hotel since it is one of the hotels that got VIP star from Expedia. It was quite good but I expected more from my previous experience staying with VIP hotels. Wanted to have a bath and saw in the photo that there would be one. Turned out my room has no bathtub and the staff told me that bathtub is available in some rooms only. A bit of a disappointment. The bathroom also has unpleasant smell, though it is newly decorated. The towel also has unpleasant smell on the first night I checked in. The second night was fine. The room is also a bit too small.
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Very Cozy and Friendly staff!

Posted Jan 2, 2018
The service was amazing. The hotel staff very helpful. Spoke French, Spanish and English (amazed!). Gave us tips on places to go. We were only there 1 night, we hoped we could have stayed longer.
Comment from Hotel Management
Jan 3, 2018 by The management, Hotel Management
Dear Guest, Many thanks for your very nice coment about your hotel. We are glad you appreciate your stay with us ans it will be a pleasure to welcome you again for your next trip in Paris.
4 out of 5
Recommended
for Everyone
by A verified traveler from london

Paris trip

Posted Dec 19, 2017
Centrally located ideal for getting around. Not far from metro and all major sites to visit. 5 min walk to champs Elyse.
Comment from Hotel Management
Jan 3, 2018 by The management, Hotel Management
Dear guest, Thnak you for you nice comment about our hotel. It will be a pleasure to welcome you again in our hotel for your next trip in Paris.
3 out of 5
by A verified traveler

Great location

Posted Dec 4, 2017
Pros: Location.
Cons: Breakfast and service levels.
Disappointed stay. Breakfast was a mess one day with no warm items (eggs & bacon) because they only had one person working. Wouldn't serve us a drink in their reception area (they have menus with beverages) even though it was during their set times. Overall it was overpriced for the quality of service. It is a great location close to many attractions.
Comment from Hotel Management
Dec 7, 2017 by jrivaud, Hotel Management
Dear Guest, We are very sorry about the dissapointment you met during your stay and are just wondering why you did not mentionned it on your check out at the Reception desk. Be sure that we are going to see what happened to clarify all this. Once apologize. Kind regards, Management
3 out of 5
by A verified traveler from Portland, OR

Convenient Madeleine hotel, but loud drafty rooms

Posted Dec 1, 2017
The friendly and always helpful multilingual staff are the stars of Waldorf Madeleine. The hotel is located about a block from the metro station and historic Madeleine Church. Many of Paris famous museums and tourist spots are within walking distance or take a train for farther destinations. Our room did not include breakfast ($22/day/person), but we did try it one morning and liked the variety of food available in the tiny alcove with enough almost enough space to squeeze in about 10 diners at once. It’s a small hotel with matching quaint offerings for business services or bar service. It’s Paris, so get out of the hotel for food and drink. The room (#105) had two adjoined twin beds that were comfortable after a long day sightseeing. The bathroom is modern and fine for 1 person at a time. The shower is compact, but has a flexible shower head making it fully functional. Bring ear plugs to sleep because the windows open and aren’t sealed well. The temp in the room by the window was several degrees cooler because of the draft coming through with the noise. Overall, the hotel is ok at 3-stars Thanks in large part to the front desk and concierge services. They were eager and able to answer any questions that arose.
Comment from Hotel Management
Dec 5, 2017 by jrivaud, Hotel Management
Dear Michael, What a long and pleasant comment to read. Thank you so much about it. We just would like to precise that, according the french criteria, our hotel is up to standars, These were renewed this year for a period of 5 years. Anyway, we hope to welcome you agin during your next travel in Paris. Regards, Management.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 19, 2017
NICE HOTEL IN GOOD LOCATION, SAFE CLEAN AND COMFORTABLE ROOMS; CLOSE THE SHOPPINGA ND ENTERTAINMENT AREAS.
Comment from Hotel Management
Nov 10, 2017 by Jrivaud, Hotel Management
Dear Guest, We would like to thank you very much to take on your time to write down your own feeling regarding your stay with us. We really hope that you will book again with us during your next travel in Paris. Warm regards, Management.
3 out of 5
Recommended
for Everyone
by A verified traveler

Great location , comfortable,

Posted Oct 16, 2017
The staff are helpful and extremely kind. They gave us all the information about Paris and the landmarks of Paris. The location of the hotel is very good. Close to many landmarks. If you are coming to Paris for pleasure and the hotel is only for sleeping. This is would be a wise choice. The hotel is comfort and quiet and the staff are informative. Thats all what you need.
Comment from Hotel Management
Nov 10, 2017 by jrivaud, Hotel Management
Dear Guest, Thank you so much to post this kind comment. It is really important for us to know that guest enjoyed their stay. Anyway, we really hope to welcome you again during your next travel in Paris. Kind regards, Management.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, Canada

Fabulous!!

Posted Oct 14, 2017
From the time we arrived to when we left four days later, we loved our stay at the Waldorf Madeleine. The staff was most welcoming, friendly and helpful. Our suite was a good size, compared to most European hotels. The bed was comfortable with good quality bedding and the French-door windows opened to a view of the Eiffel Tower, which was such a lovely surprise. our washroom was bright and modern, with a full-size bathtub and hand shower. A small room off the bedroom included a desk and enough room for our luggage. And, the location was within walking distance to everything, including shopping and the Metro. We'd go back in a heartbeat.
Comment from Hotel Management
Nov 10, 2017 by Jrivaud, Hotel Management
Dear Irene, We would like to thank you very much for this so kind comment regarding your stay with us. We really hope that you will book again with us during your next travel in Paris. Warm regards, Management.
5 out of 5
by A verified traveler

Europe adventure

Posted Sep 18, 2017 on Hotels
just wonderful. Again hotel staff exceeded all expectations. always helpful and accommodating. location perfect.
Comment from Hotel Management
Sep 22, 2017
Dear Guest, thank you so much for this kind comment. We always try to do our best to satisfy our guest and we are proud to read that they enjoyed it. Anyway, we hope to see you again during your next travel in Paris. Kind regards, Management.
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Lovely hotel

Posted Jul 29, 2017
Pros: Great location. Wonderful breakfast. Nice room.
Location: Very close to La Madeleine Church and lots of shopping is nearby.
The Waldorf Madeline is in a great location and is close to the shopping area (Galleries De Lafayette and Printemps). It's close to the Metro and train stations (10-15 minute walk). Our room was upgraded and it was roomy! The staff was kind and friendly. The free continental breakfast was wonderful...lovely crispy croissants and fresh orange juice.
Comment from Hotel Management
Aug 18, 2017 by jrivaud, Hotel Management
Dear Guest, Thank you so much to post your kindly comment regarding your saty with us. We really hope to welcoem you again during your next travel in Paris. Warm Regards, General Manager