Ratings based on 864 Verified Reviews

4.3 out of 5
89% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from GA

Pet friendly, but…

Posted Aug 6, 2017
Comfortable bed, nice breakfast, and they are pet friendly. However, the carpet was worn and dirty. They shoyld use the $20/night pet fee to clean or replace it.
Comment from Hotel Management
Aug 7, 2017 by Connie, Hotel Management
Dear Robert, We apologize for not meeting your expectations and would have addressed your concerns during your stay. I will bring your comments to the attention of the Housekeeping Department. We hope that you will consider staying with us again in the future. Best regards, Connie Saber General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Portland, Oregon

Great place

Posted Jul 27, 2017
Pros: Very easy to access, come and go as you please but also if you needed anything someone was always there to help.
Cons: Have a variety of different types of pillows; some super soft and some firm. All of the ones I had were super soft and I needed to pile them together.
Location: It is tucked back away from the main road which was nice for less traffic noise. Easy access to food, gas, coffee and the major freeways. Shops close.
Very friendly staff and very comfortable place. Great features and access to a lot of comforts and not far away from shops or access to necessities. I loved the breakfast bar every morning of my stay it was top notch!
Comment from Hotel Management
Jul 27, 2017 by Connie, Hotel Management
Dear Amy, Thank you for your positive review and comments! We are so glad that you enjoyed your stay with us at the Comfort Inn Chandler Phoenix South. We hope that you will come stay with us again soon! Best regards, Connie Saber General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Cool haven for us and pets while air out at home

Posted Jun 30, 2017
Pros: Comfortable for us and our two dogs
Cons: Cant think of anything
Location: Close to our home
The staff at the Chandler Comfort Inn made us feel welcome in a crisis situation. Made a very bad situation tolerable! Grateful and thankful!
Comment from Hotel Management
Jul 3, 2017 by Connie, Hotel Management
Dear Guest, Thank you for your positive review and comments about your stay with us at the Comfort Inn Chandler Phoenix South. We are glad that your family and fur babies enjoyed our service. We hope that you will consider us for your friends and family lodging needs. Best regards, Connie Saber General Manager
3 out of 5
by A verified traveler

Posted Jun 25, 2017
Rooms were not very clean did experience bedbugs, hotel manager was not very professional
Comment from Hotel Management
Jun 28, 2017 by Connie, Hotel Management
Dear Guest, Since I do not have a name to formally research this reservation and review your claim. We do not have any issues with your statement. If you have further comments or want to discuss your experience, please contact me at your convenience. Best regards, Connie Saber General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from San jose

Serves the purpose of my visit

Posted Jun 5, 2017
It was to the freeway and a really good BBQ restaurant. The hotel itself has plenty of parking and nice staff. The room was decent but the bathroom, especially the tub, has some paint peeling off. Otherwise, my stay there served my purpose for the price I paid.
Comment from Hotel Management
Jun 6, 2017 by Connie, Hotel Management
Joy, Thank you for your great review and positive comment about your stay with us at the Comfort Inn Chandler. We appreciate you and your loyalty to the Choice Brand, and hope to see you again soon! Best regards, Connie Saber General Manager
4 out of 5
by judith

Comfortable stay near the fwy

Posted May 22, 2017 on Hotels
Overall it was a great experience. Checking in and out was a breeze. The staff was friendly and helpful.
Comment from Hotel Management
May 27, 2017 by Bridgette, Hotel Management
Dear Judith, Thank you for the positive review and comments about your recent stay with us at the Comfort Inn Chandler. We are glad that you enjoyed your stay and our friendly staff. We hope to see you again. Best regards, Connie Saber General Manager
4 out of 5
by Roger

a pleasant stay

Posted May 22, 2017 on Hotels
They have a pool there and they open it early so we could swim. staff was friendly . Breakfast was ok but the fruit they put out was not the best . we where their for 4 days. the beds are very comfortable and the pillows also. room very clean. a little hard to find but really quite and near the freeway.
Comment from Hotel Management
May 27, 2017 by Bridgette, Hotel Management
Dear Roger, Thank you for the positive review and comments about your recent stay with us at the Comfort Inn Chandler. We are glad that you enjoyed our amenities and comfy bed. We hope to see you again. Best regards, Connie Saber General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, WA

Very helpful staff

Posted May 20, 2017
We had a great time here, the staff was so accommodating! We had a few requests and later some questions that were all taken care of with smiles and care. I would always recommend this location!
Comment from Hotel Management
May 22, 2017 by Connie, Hotel Management
Dear Toni, Thank you for your positive review and comments about your recent stay with us at the Comfort Inn Chandler. We appreciate your recommendation and hope to see you again soon. Best regards, Connie Saber General Manager
3 out of 5
by Ann

Glad it was a quick stay!!!

Posted May 19, 2017 on Hotels
This was a very quick stay as we were to have picked up a dog from the airport but it ended up not being able to be sent...too hot in Phoenix during our stay. The hotel needed to be a little cleaner. Our bathroom had some mold in it but the bed was comfortable and we were happy it was a short stay. It was not the easiest access to the hotel.
Comment from Hotel Management
May 22, 2017 by Bridgette, Hotel Management
Dear Ann Thank you for your review and comments. We hope that you will consider staying with us again, in the future. Best regards, Connie Saber General Manager
5 out of 5
by Kaila

Nice stay

Posted May 19, 2017 on Hotels
Great place to stay close to the highway
Comment from Hotel Management
May 22, 2017 by Bridgette, Hotel Management
Dear Edward, Thank you for your positive review and comments regarding your recent stay with us at the Comfort Inn Chandler. We hope to see you again soon! Best regards, Connie Saber General Manager