Ratings based on 451 Verified Reviews

4.2 out of 5
91% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Families
by A verified traveler from Utah

Nice hotel

Posted Nov 21, 2017
The hotel was decent - not amazing, but acceptible for a family stay. Breakfast was fine - not amazing.
3 out of 5
by A verified traveler

Ok hotel

Posted Nov 12, 2017
Pros: Convenient location. Near shopping.
Cons: Stayed an extra day and had to check out and check back in. Process took a long time and confused the desk clerk. Breakfast cold and tasteless.
We picked the hotel for it's location and the breakfast. The rooms were a bit dated but were comfortable. The breakfast was disappointing. The hot foods were cold and tasteless.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 3, 2017
Nice hotel, breakfast was pretty good. Very nice people.
Comment from Hotel Management
Nov 5, 2017 by Rebecca W., GM, Hotel Management
Thank you for your 4 out of 5 review! We are happy to hear you liked our hotel, breakfast and team! Please come see us again!
4 out of 5
Recommended
for Everyone
by A verified traveler from Lakeside

Nice hotel---great location

Posted Oct 30, 2017
Hotel is close to many shopping, entertainment, and dining opportunities.
Comment from Hotel Management
Nov 5, 2017 by Rebecca W., GM, Hotel Management
Thank you for the 4 out of 5 review! We are happy to hear you enjoyed your stay and hope you'll come stay with us again, soon!
3 out of 5
by A verified traveler from mexico

I stay at Hampton inns for the comfy beds

Posted Sep 16, 2017
Bed was very below standard, pillows the same, room had a disagreeable odor. Very dissapointed in Hampton Inn
Comment from Hotel Management
Sep 24, 2017 by Rebecca Tuck-White, GM, Hotel Management
I am very sorry to hear that our hotel did not meet your expectations. We strive to provide clean, comfortable rooms for each of our guests. We will make sure to address your concerns directly with the team and we appreciate the candid response!
5 out of 5
Recommended
for Everyone
by A verified traveler from Tijuana, Mexico

This closest to home you'll get.

Posted Aug 29, 2017
Clean, comfortable, secure and the best bed around.
Comment from Hotel Management
Sep 22, 2017 by Rebecca Tuck-White, GM, Hotel Management
Thank you so much for the great score and kind feedback! We are so happy that you enjoyed your stay with us and hope you will come stay with us, again, the next time you are in the Phoenix area!
5 out of 5
by Kent

Posted Aug 22, 2017 on Hotels
Comment from Hotel Management
Sep 22, 2017
Thank you for the great score! We are glad that you enjoyed your stay and surely do hope you'll come stay with us again the next time you need a room in the Chandler area!
4 out of 5
Recommended
for Everyone
by A verified traveler from Sacramento

why?

Posted Aug 20, 2017 on Orbitz
Pros: For a dated hotel, a very solid pick with great value, in a quiet, safe, clean, well-managed location.
Cons: Due for renovation. Wish the room had a fridge, and perhaps a microwave.
Location: Phoenix seems to be a mecca for real fruit smoothies, pita wraps, massage, yoga, frozen yogur etc. There are many strip malls that have these things.
I stayed there an entire week. I saw they offered complimentary items so I asked for a book of matches. The employee was not clear they had any, but looked through about five different drawers before finding a single book of matches!! Everyone that worked the front desk went out of their way when asked. I don't know why I always have a pleasant stay at Hampton - perhaps I go there anticipating I will enjoy myself. Also, I checked in early, and the guy gave me a choice of rooms. When I couldn't decide which, he gave me several choices without checking me in - until I chose one. But he applied no pressure. And I secured it through Orbitz but he treated me same. Unbelievable really. I got there tired, overheated, thirstly, and way early to check in. The guy made sure I found a comfortable, clean room of my choosing. Exceptional. One desk guy was working two jobs and a bit frustrated, but he made sure the breakfast was out and was most pleasant. Again, exceptional. A week of breakfast there becomes a bit routine, but in a good way. Elsewhere it is all carbohydrates. Hampton always has a far above-average breakfast. Every employee that I ran into at that location was very pleasant. That has been my experience in the past at Hampton Inn. My Mom has more $ than me but also prefers Hampton - I didn't know this until I remarked how I had an awful evening of searching for a hotel one night until the Hampton rescued me. I suppose they just appeal strongly to my sensibilities.
Comment from Hotel Management
Sep 22, 2017 by Rebecca Tuck-White, GM, Hotel Management
Thank you so much for the great score and the really thorough feedback! We are so happy that you enjoyed your stay and shared your experience with us! We have one of the best teams around and your review really highlighted that and I will be sure to share your words with them as an example of team work in action! Please come see us again the next time you are in the Phoenix area!
4 out of 5
by A verified traveler

Posted Aug 14, 2017 on Hotels
Comment from Hotel Management
Sep 22, 2017
Thank you for the 4/5 score! We are happy that you enjoyed your stay and hope you will come stay with us again the next time you are in the Chandler area!
4 out of 5
by Flor

Good hotel

Posted Aug 13, 2017 on Hotels
I only stayed for a night but it was good! We loved the pool
Comment from Hotel Management
Sep 22, 2017
Thank you for the 4/5 score! We are pleased to hear you enjoyed your stay. The pool is always nice on a hot summer day (or night)! Please come see us again the next time you are in the Chandler area!