Ratings based on 555 Verified Reviews

3.9 out of 5
79% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 22, 2017
Great room. Fair price. Nice people. Not a fan of Expedia forcing you to fill out his comment area to send review when you don’t want to
Comment from Hotel Management
Dec 14, 2017 by LQ Customer Care, Hotel Management
Dear Valued Guest, Thank you for staying at La Quinta Inns and Suites. We are delighted that you enjoyed your stay. Thank you for your comments and we wish to welcome you back to the hotel soon! Sincerely, Diana – LQ Customer Care
2 out of 5
by A verified traveler

Under total Construction

Posted Nov 10, 2017
The hotel is under remodel you have to drive all the way around back a wine D parking lot that is not in good condition yes the hotel is under remodel there's a massive amount of noise
Comment from Hotel Management
Nov 21, 2017 by LQ Customer Care, Hotel Management
Dear Valued Guest, Feedback of your recent stay is appreciated. As you mentioned, this hotel is undergoing a complete renovation, which will benefit all of our guests with its many upgrades. We are extremely sorry for the inconvenience this caused and for the negative impact it had on your stay with us. We look forward to having you as a guest again in the future to experience our completely refreshed property. Sincerely, Diana – LQ Customer Care
3 out of 5
Recommended
for Everyone
by A verified traveler

Construction

Posted Nov 8, 2017
Pros: Room was very good and clean.
Cons: Notify people of any ongoing construction or close for it.
Location: Convenient location but hard to find .
Room was great. However, we feel we should have been informed of the ongoing construction of the hotel. Very noisy and inconvenient . We had to walk next door to use pool and spa.
Comment from Hotel Management
Nov 13, 2017 by LQ Customer Care, Hotel Management
Dear Valued Guest, Thank you for taking the time to share your review. We apologize that you were not informed of our renovations prior to arriving to the hotel and for any inconvenience that may have been caused you. We hope you’ll stay with us again after our renovation has been completed and tell us what you think about our improvements. Sincerely, Diana - LQ Customer Care
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 23, 2017
It was a pleasant hotel for a overnight stay. The arrival and departure were processed expedient in view of the remodeling.
Comment from Hotel Management
Oct 27, 2017 by Operational Supervisor , Hotel Management
Dear Traveler, Thank you for choosing La Quinta-Chandler during your travels. My team and I are always so pleased to welcome you. Please do visit us soon again for our completed and beautifully improved lodging operation. Warmly, Cassandra
3 out of 5
Recommended
for Everyone
by A verified traveler from New York

The Growing Room

Posted Oct 16, 2017
Pros: it was convenient to my destination
Cons: well its already getting a face lift
The hotel was a good experience, just one thing I had a problem with and that is the bath tub will stop up when showering.
Comment from Hotel Management
Oct 18, 2017 by LQ Customer Care, Hotel Management
Richard, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. We are pleased that you had a good stay overall. However, we apologize for the issues with the bath tub and will share your feedback with the management team. We very much appreciate your business and thank you for staying with us. Respectfully, Diana - LQ Customer Care
4 out of 5
Recommended
for Everyone
by A verified traveler from Clayton, IN

Comfortable hotel near airport

Posted Oct 15, 2017
They were under construction when we were there but they still tried to make everything as comfortable as possible for us. Overall nice place, I like that they had complimentary breakfast.
Comment from Hotel Management
Oct 16, 2017 by LQ Customer Care, Hotel Management
Sage, Thank you for sharing feedback about your recent stay at our property. We hope you’ll stay with us again after our renovation has been completed and tell us what you think about our improvements. Sincerely, Diana - LQ Customer Care
2 out of 5
by A verified traveler

Hotel off the freeway

Posted Oct 12, 2017
The place was under construction. It was hard to find the lobby. Walls are paper thin. You can hear everything your neighbor does. You hear a lot of noise from the freeway. Even though the room was decent I would pay $20 more to stay somewhere further from the freeway.
Comment from Hotel Management
Oct 12, 2017 by TS, Hotel Management
We appreciate your feedback. Our proximity to the highway is indeed close. We hope the completed renovation will alleviate some of your concerns.
4 out of 5
Recommended
for Everyone
by A verified traveler from arizona

Nice hotel

Posted Oct 9, 2017
They were remodeling, but I will be back in 4 months, Thank you
Comment from Hotel Management
Oct 12, 2017 by TS, Hotel Management
Thank you for your 4 star rating. We absolutely hope to see you on your return visit.
2 out of 5
by A verified traveler from Bend Oregon

Under renovation

Posted Sep 27, 2017
Hard to rate, we stayed on the first floor and the second was being renovated the noise was unbearable starting at 7:00 AM.
Comment from Hotel Management
Sep 30, 2017 by TS, Hotel Management
We hope you have an opportunity to stay with us after the renovation to see what a beautiful product we have created
5 out of 5
by Rebecca

Posted Sep 18, 2017 on Hotels
Comment from Hotel Management
Sep 30, 2017
Thank you for your 5 star rating.