Ratings based on 872 Verified Reviews

4.4 out of 5
90% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 12, 2017 on Hotels
5 out of 5
by Billy

Great room

Posted Jun 12, 2017 on Hotels
Great room enjoyed the stay
5 out of 5
Recommended
for Everyone
by A verified traveler from Windsor CO

Enjoyable stay

Posted Jun 10, 2017
Pros: Location and quiet.
Cons: Shower in room 3145 needs to be addressed
Location: Location was excellent very close to my grandkids. I'll be returning.
Really enjoyed my stay at the Sheraton. The only problem I had was that the shower enclosure leaked in room 3145, otherwise it was perfect. The staff was great.
5 out of 5
Recommended
for Everyone
by A verified traveler from Windsor, CO

Great resort hotel on the southern part of Phoenix

Posted Jun 6, 2017
Pros: Design and layout
Location: Close to Chandler and downtown Phoenix. Casino, outlet shops on shuttle route.
Great resort tucked away from the hustle of Phoenix but still close to everything. Staff was great and very attentive. Rooms were large and well appointed. Grounds are immaculate.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 4, 2017 on Hotels
2 out of 5
by Joy

Not overly impressed with the stay

Posted Jun 3, 2017 on Hotels
The pool area was very dark at night. It was hard to walk around. The rooms were way over priced for what I expected to have. The enmities at the location were priced over the top so I could not bring myself to utilize them. I had a charge to my credit card for $432 done by someone else at the pool area which I never would have had food or drinks there due to cost. They told me they took it off but almost a week later it still reflects on my credit card. My first room had haunting mishaps and someone was utilizing my patio so I switched rooms after two nights. This was my first vacation and I payed a lot of money and could have had the same experience at a dump.
5 out of 5
by Karen S

Posted May 30, 2017 on Hotels
Staff was awesome very accomodating and the rooms were very neat and clean.
5 out of 5
by Stefani

Posted May 29, 2017 on Hotels
It was a really fun trip for business and personal family vacation.
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

The nicest and best spa resort hotel in the desert

Posted May 25, 2017
A perfect hotel spa resort in the desert. Wonderful views of the mountains and desert. Its a big resort with everything you can imagine to have the perfect vacation or weekend trip. Great restaurants a super nice gym and spa and lovely guest rooms with everything you need to feel at home. No need to go outside this wonderful resort - there is everything there you can dream of - even a river with its own boats or paddle boards and a nice trail through the desert and its unique vegetation for walking, hiking or jogging.
5 out of 5
by A verified traveler

Excellent Hotel!

Posted May 20, 2017 on Hotels
Fantastic hotel, comfortable room and great amenities.