Ratings based on 752 Verified Reviews

3.6 out of 5
76% of guests recommend
3.7 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver BC

Nice hotel in good location

Posted Dec 18, 2017
Efficient check-in . Nice room in 2nd tower , near pool/sundeck . good breakfast variety . Close to Night Market & river . Overall , decent value .
3 out of 5
Recommended
for Everyone
by A verified traveler

Big hotel in central night bazaar location

Posted Nov 30, 2017
I really enjoyed the ample breakfasts and poolside lounging in wicker pods; perfect for napping :). The hotel front desk staff are very rule driven No flexibility whatsoever in check in or check out times. Room amenities could use an upgrade eg old kettle, no tea, no iron (despite making 2 separate requests)....they don't exist here. Porter staff are very accommodating tho and shuttle to airport at 15 b is reasonable.
Comment from Hotel Management
Dec 5, 2017 by May, Hotel Management
Dear Guest, Thank you for your comment. We will take it to improve our services in the near future. Regards,
1 out of 5
by A verified traveler

Worst breakfast ever...

Posted Nov 20, 2017
Have traveled the world. The only thing good about this hotel is the decor of the lobby. Shocked Expedia would put there name behind this hotel....
Comment from Hotel Management
Jan 5, 2018 by May, Hotel Management
Dear Guest, Thank you for your comment. We are very sorry to hear that our service do not meet with your expectation. We will take the comment to improve our services. We do hope you have a safe trip back to home. Regards,
5 out of 5
by Snir

Posted Oct 9, 2017 on Hotels
Comment from Hotel Management
Nov 9, 2017
Dear Guest, Thank you for your comment. We will try our best to improve our hotel and service. regards, May
4 out of 5
Recommended
for Everyone
by A verified traveler from New Zealand

Nice hotel walking distance to night bazaar.

Posted Oct 9, 2017
Very efficient staff. Really good breakfast. About 10 minutes walk to night bazaar and entertainment area. Large room. Older hotel but very comfortable. Amazing lobby area with live Thai music in the evening. Would highly recommend.
Comment from Hotel Management
Oct 21, 2017 by Por, Hotel Management
Thank you very much. ^__^
4 out of 5
by Joseph

BEST BARGAIN IN CHIANG MAI

Posted Oct 2, 2017 on Hotels
This must be the best kept secret in Chiang Mai. A bargain for both short or long stay. Peaceful, relaxing, little but good vibe. Satisfactory service. Do not go if you want to be pampered
Comment from Hotel Management
Nov 9, 2017
Dear Guest, Thank you for your comment. We will take it to improve our services. Regards
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 27, 2017 on Hotels
2 out of 5
by YING

This traveler left a rating score only Posted Aug 25, 2017 on Hotels
3 out of 5
by A verified traveler from Auckland

Staff super friendly but the room was so outdated

Posted Aug 25, 2017
The staff are super friendly. The hotel is located closed to night market, restaurants, local massage and convenient store, easy to get around. The room is outdated, needs renovation!!!
Comment from Hotel Management
Oct 21, 2017 by POR, Hotel Management
Thank you.^_^
4 out of 5
by A verified traveler from hk

This traveler left a rating score only Posted Aug 19, 2017 on Hotels