Ratings based on 785 Verified Reviews

4.4 out of 5
91% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Very disappointing and unprofessional

Posted Oct 8, 2017
We got to the hotel after 2pm but We were told by the hotel staff that we need to wait 1-2 hours for the room to be ready for checkin. After our complaint, they said they will give us the room but we were waiting in the lobby for 40 minutes. The hotel management commented on expedia’s review saying they will address the issue directly but they never contacted us.
Comment from Hotel Management
Oct 11, 2017 by Phonphan Tanthaphat, Hotel Management
Thanks for staying with us and the comment . We are sorry you we were unhappy, we will work hard to fix this issue you experience .Thanks again for letting us know. Phonphan Tanthaphat Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Portland, OR

Very cool place!

Posted Oct 7, 2017
Pros: The staff
Location: Evening Bazaar. Hard Rock Cafe, Close to Old City.
Centrally located near Evening Bazaar. The staff are incredible. Accommodating and personable. Restaurant and bar had great cocktails and delicious food.
Comment from Hotel Management
Oct 8, 2017 by Tatcha Riddhimat, Hotel Management
Thank you very much, we hope to welcome you back next time. Tatcha Riddhimat General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from San Jose, CA

Nice Hotel and centrally located.

Posted Oct 1, 2017
Spacious room. Loved the Club Level lounge and friendly staff. Great breakfast.
Comment from Hotel Management
Oct 2, 2017 by Tatcha Riddhimat, Hotel Management
Thank you very much, we hope to see you next time. Tatcha Riddhimat General Manager
5 out of 5
by James

Posted Jul 20, 2017 on Hotels
The staff at this hotel deal with guests in a warm, friendly and efficient manner. They also have very good English.
Comment from Hotel Management
Jul 23, 2017
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback. Tatcha Riddhimat General Manager
5 out of 5
by Shirley from Hong Kong

旺中帶靜

Posted Jul 5, 2017 on Hotels
地理位置不錯,步行到古城20分鐘,到屏河15分鐘。酒店大門左轉直行見一夜市,食為主,氣氛不錯,但食物多適合外國人。水壓可接受,熱水足夠,床較硬,枕頭有點兒太扁,隔音好。Checkout 只需要1分鐘,職員態度殷切。
Comment from Hotel Management
Jul 8, 2017
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback. Tatcha Riddhimat
4 out of 5
by K Y

Old fashion hotel in an old town

Posted Jun 21, 2017 on Hotels
Overall experience is slightly above satisfactory. The location is very convenient; close to the night market and tourist area. It's old fashioned and a bit run-down but still maintained in relatively good condition. Our room is close to the end. In the morning, we were occasionally disturbed by noisy conversations of the staff. The frontline staff are helpful.
Comment from Hotel Management
Jun 23, 2017
Many thanks for posting your review and for giving us the feedback on your stay experience. Your valuable comment will be brought into our action for the further improvement. We are looking forward to welcoming you again soon. Tatcha Riddhimat General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 5, 2017
Close to night market and other attractions. Gym and swim facilities lacking.
Comment from Hotel Management
Jun 10, 2017 by Tatcha Riddhimat, Hotel Management
Many thanks for posting your review and for giving us the feedback on your stay experience. Your valuable comment will be brought into our action for the further improvement. We are looking forward to welcoming you again soon. Tatcha Riddhimat General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice location

Posted May 30, 2017
Great place 2 mins to night bazzar Staff are friendly
Comment from Hotel Management
Jun 5, 2017 by Tatcha Riddhimat, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback. Tatcha Riddhimat General Manager
5 out of 5
by Jeffery

nice place

Posted May 30, 2017 on Hotels
great
Comment from Hotel Management
Jun 1, 2017
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback. Tatcha Riddhimat General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from new york

Nice to the night market

Posted May 29, 2017
I love the breakfast so many choices. The diner was really good. I loved my pad Thai and papaya salad.
Comment from Hotel Management
May 29, 2017 by Tatcha Riddhimat, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback. Tatcha Riddhimat General Manager