Ratings based on 253 Verified Reviews

3.3 out of 5
71% of guests recommend
3.1 Room cleanliness
3.5 Service & staff
3.1 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Brisbane

Hotel in Great Location

Posted Aug 18, 2017
Pros: Convenient location.
Cons: Rooms might need renovating when this is possible: (carpet, furniture).
Location: Great location close to shops.
Lovely hotel in great location. Main areas are modern. Rooms are quite old but clean and comfortable. The staff is always helpful and friendly. Great coffee.
Comment from Hotel Management
Aug 21, 2017 by Thaya / Front Office Manager, Hotel Management
We are delighted that you had such a wonderful stayed at Pornping Towel Hotel and thank you most sincerely for your high praise. Thank you for stayed with us and we look forward to welcoming you back on your next visit soon.
3 out of 5
by A verified traveler

Good

Posted Aug 7, 2017 on Hotels
The place was great. The service was excellent.
Comment from Hotel Management
Aug 9, 2017
We are glad to hear that you had such both of enjoyable and comfortable during your stayed, and thank you most sincerely for your high praise. We all hope to welcome you back. Best regards, Thaya / Front Office Manager
3 out of 5
by William

Posted Jul 27, 2017 on Hotels
Comment from Hotel Management
Jul 31, 2017
First of all, we thank you very much for stayed at Pornping Tower Hotel and are pleased that you have taken the time for sharing your comments. Your feedback is extremely valuable to us, the mentioned matters will be shared with our team concerned for further improvement.
4 out of 5
by Kai Yuan Andy

Comfy hotel

Posted Jul 17, 2017 on Hotels
Been staying in this hotel several times already with my friends whenever we are in Chiangmai. Location is next to night market. Convenient. Room is clean & hygienic. Wifi is strong. Breakfast is standard fares daily. Staff are friendly & helpful.
Comment from Hotel Management
Jul 20, 2017
On behalf of the entire team at Pornping Tower, I would like to thank you for givenus a great opportunity to welcome and served you here. We are glad to hear that you had such both of enjoyable and comfortable during your stayed, and thank you most sincerely for your high praise. We look forward to welcoming you back on your next visit soon. Best regards, Thaya / Front Office Manager
1 out of 5
by A verified traveler from Chiang Mai Thailand

Great location but poorly managed

Posted Jul 15, 2017
The staff was nice and the people were all pleasant. Location next to night market also a plus; that is where it ends. The room was terrible. Carpets were disgusting and the bathroom had mold in many areas. You can smell / breathe the mildew and age. Internet was spotty and the TV was grainy at best. I looked forward to leaving on day trips each day. The towels were old and frayed which described the entire place in general. Breakfast was absolutely tasteless and everything was cold. After the second day (I tried twice) the coffee was nasty and the only thing I could eat was the rice and breads. I never noticed the heated candles working under the metal presentation tins. I ended up walking to McDonalds for breakfast. It doesn't take much to notice that management has continued to milk profits from this old hotel and has never put money back into it. I feel sorry for the property and the employees who probably hate to go to work there but are stuck because they need employment. I also think they have received a pass from building inspectors because there were bugs in the room and mold/mildew. Again nice people but lousy ownership / management. Would not recommend or stay there again. If you want a cheap place to stay (under 800 baht) and don't plan on actually staying at the hotel during the day, perhaps this could work.
Comment from Hotel Management
Jul 17, 2017 by Thaya / Front Office Manager, Hotel Management
First of all, we thank you very much for stayed at Pornping Tower Hotel and are pleased that you have taken the time for sharing your comments. Your evaluation and comment are helpful for us to recognize the area of services we need to improve to better serve our guests. We do wish to extend our sincere apologies for the unpleasant experience that you encountered during your stay. The mentioned matters will be shared with our team concerned for further improvement. Best regards,
5 out of 5
by dtoborowsky from Louisville Kentucky USA

Perfect for Chian Mai

Posted Jul 11, 2017 on Hotels
the staff was great and in a perfect location
Comment from Hotel Management
Jul 14, 2017
Thank you very much for your kind review. I am pleased to read that our facilities and services had contributed to a memorable stay. Your review is valuable to us and will be shared with my associates to ensure that we continue to provide exceptional services and improve on areas which will make your next stay more memorable. Best regards, Thaya / Front Office Manager
4 out of 5
Recommended
for Students
by A verified traveler from London

Dated but quaint for the money

Posted Jul 11, 2017
The hotel feels old. I'm weird, so I enjoyed the archaic room design. The rooms are fairly clean and the view is fantastic. I'd recommend staying here because it has a quaint feeling, good staff, EXTREMELY cheap rooms and a great view. Also people know where it, is so telling taxi drivers to drive you there is never a problem.
Comment from Hotel Management
Jul 14, 2017 by Thaya / Front Office Manager, Hotel Management
We are delighted that you had such a wonderful stayed at Pornping Towel Hotel and thank you most sincerely for your high praise. Your comments have been noted and forwarded to all concern for further encouragements. Please do not hesitate to contact us directly for your next visit in order to arrange all you request prior to your arrival. Best regards, Thaya
4 out of 5
by Maggie

Good hotel

Posted Jul 5, 2017 on Hotels
Staying at Pornping Towel Hotel was a good choice for me. Very convenient - night bazaar nearby, easy to find food and move around. Hotel looks good from the outside. The room is ok, clean and comfortable for the price I paid. Breakfast is good with a wide variety of food to choose from. I will definitely go there again.
Comment from Hotel Management
Jul 12, 2017
We do appreciate you have taken the time for sharing your comments. I am delighted that you had such a wonderful stayed at Pornping Towel Hotel and thank you most sincerely for your high praise. We all hope to welcome you back. Best regards, Thaya
4 out of 5
by Sam

Posted Jun 26, 2017 on Hotels
Comment from Hotel Management
Jun 30, 2017
Thank you for stayed at The Pornping Tower Hotel recently. We do appreciate you have taken the time for sharing your comments We look forward to welcoming you to The Pornping Tower Hotel again in the near future. Best regards, Thaya / Front Office Manager
2 out of 5
by A verified traveler

Great location, needs upgrades

Posted Jun 22, 2017
Deer backed up out of floor drain on the 10th floor. Carpet is awful
Comment from Hotel Management
Jun 30, 2017 by Thaya / Front Office Manager, Hotel Management
First of all, we thank you very much for stayed at Pornping Tower Hotel and are pleased that you have taken the time for sharing your comments. We do wish to extend our sincere apologies for the unpleasant experience that you encountered during your stay. The mentioned matters will be shared with our team concerned for further improvement.