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Reviews

4.6 / 5Exceptional
27 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Changsha Workers Cultural Palace
    11 min walk
  • Popular Location
    Baisha Well
    3 min drive
  • Popular Location
    Helong Stadium
    3 min drive
  • Airport
    Changsha (CSX-Huanghua Intl.)
    18 min drive

Choose dates to view prices

Book online or call:

1-800-238-0767
  • Deluxe Room, 1 King Bed

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Room, 1 King Bed (Grand)

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Twin Room

    Room Amenities

    • Sleeps 3
    • 2 Twin Beds
    More details
  • Deluxe Twin Room (Grand)

    Room Amenities

    • Sleeps 3
    • 2 Twin Beds
    More details
  • Deluxe Suite (Grand)

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Executive Room, 1 King Bed

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Executive Twin Room

    Room Amenities

    • Sleeps 3
    • 2 Twin Beds
    More details
  • Executive Suite

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details

About this area

Changsha

Located in Changsha, Kempinski Hotel Changsha is in the city center and connected to a shopping center. The area's natural beauty can be seen at Xiaoyuan Park and Martyrs' Park, while Changsha Bamboo Slips Museum and Changsha Museum are cultural highlights.

Popular Location

What's nearby

  • Changsha Workers Cultural Palace - 11 min walk
  • Baisha Well - 3 min drive
  • Changsha Bamboo Slips Museum - 3 min drive
  • No.9 Jin Tomb in Jingpenling Mountain - 3 min drive
  • Helong Stadium - 3 min drive

Getting around

  • Changsha South Station - 27 min drive
  • Changsha (CSX-Huanghua Intl.) - 37 min drive

Restaurants

  • Elements Restaurant – Serves breakfast, brunch, lunch, and dinner daily.
  • Qi Shun Restaurant – Restaurant offering Chinese cuisine. Serves lunch and dinner daily.
  • Kempi Deli – Open daily.
  • Kempinski Brewery – Open daily.
  • Lobby Lounge – Serves light fare daily.

About this property

Kempinski Hotel Changsha

5-star luxury hotel connected to a shopping center in Yu Hua
4 restaurants, an indoor pool, and a fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite. All 408 rooms boast deep soaking tubs and offer free WiFi and iPod docks. Other amenities available to guests include free wired Internet, 24-hour room service, and flat-screen TVs.
Kempinski Hotel Changsha offers 408 air-conditioned accommodations with iPod docking stations and minibars. Beds feature down comforters. Flat-screen televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.
This Changsha hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and transportation

Free self parking

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM
4 restaurants
1 bar
24-hour room service
Coffee/tea in common area(s)

Things to do

Fitness center
Indoor pool

Family friendly

Dry cleaning service
Free children's club
Free cribs/infant beds
Indoor pool
Laundry facilities
Rollaway/extra beds (surcharge)

Conveniences

ATM/banking services
Ballroom
Elevator
Free newspapers in lobby

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

Chinese
English

Business services

24-hour business center
1 meeting room
Conference center

Outdoors

Garden

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Wheelchair-accessible path of travel

More

Designated smoking areas
TV in lobby

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Down comforter
Free cribs/infant beds
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Deep soaking bathtub
Free toiletries
Hair dryer
Rainfall showerhead
Separate bathtub and shower

Entertainment

Cable/satellite channels
Flat-screen TV
iPod dock

Food and drink

Free bottled water
Minibar

More

Connecting rooms available
Desk
Free local calls
Free newspapers
Iron/ironing board
Safe
Slippers
Turndown service

Policies

Check-in

Check-in between 2 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Pets

  • No pets or service animals allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Property payment types

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

We should mention

Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.

Property is also known as

  • Kempinski Hotel Changsha
  • Kempinski Changsha
  • Kempinski Hotel Changsha Hotel
  • Kempinski Hotel Changsha Changsha
  • Kempinski Hotel Changsha Hotel Changsha

Frequently asked questions

4.6

Exceptional

5 - Excellent
19
4 - Good
7
3 - Okay
0
2 - Mediocre
1
1 - Poor
0
4.6
Cleanliness
4.7
Service and Staff
3.0
Amenities
4.5
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Jun 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very happy with the front desk staff, they are very friendly and helpful

Stayed 1 night in Jun 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Aug 2018

2/5

  • Liked: Staff & service
  • Disliked: Property conditions & facilities, room comfort

The hotel does not match its brand name

I chose this hotel because of its brand, but I was very disappointed. The worst of all was the air conditioning. It simply did not work, and the quilt was thick. The location is quite far away from downtown. It took 15 to 20 minutes to walk to the nearest subway station, and then six stops to go to the downtown. The restaurant that served Chinese food was terrible. When I walked in at around 19:30, there was not a single guest there. Only a table with several people who looked like working at the restaurant eating there. But I must say that the ladies at the front desk and the lobby were extremely helpful. So what went wrong was the top management, not the people working there.

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Aug 2017

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