Ratings based on 3 Verified Reviews

4.7 out of 5
5.0 Room cleanliness
5.0 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by Robin from Vancouver, BC, Canada

Class Act

Posted Apr 29, 2012
Pros: Service, cleanliness, fitness room, pool, food, communication, front desk staff
Cons: -
Location: great
Great stay! We were very well cared for. One small issue with the air conditioning but we turned the thermostat all the way down and left it on all day, even when we were out. That solved it. Attentive, friendly staff. Great meals. We'll stay again in July.
5 out of 5
Recommended
by A verified traveler from Calgary, Alberta Canada

Changsha's Finest

Posted Apr 12, 2011
I thought the hotel was great. I walked through the other highly rated hotels in Changsha and the Grand Plaza Royale was superior to all of the other hotels. The staff was friendly and courteous. The only thing I disliked was that there were no designated non-smoking areas but that is common in China. Also, I disliked the fact that people were spitting in the lobbies and elevators, but that is more of a complaint about the people rather than the hotel. The hotel was great and I would recommend it to anyone traveling to Changsha, Hunan.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 13, 2016
とても内装も豪華で清潔でした。 ウェルカムフルーツやウェルカムケーキもあって幸せな気分になれました。
Comment from Hotel Management
Nov 15, 2016 by GSM, Hotel Management
尊敬のお客さん、ありがとうご入居し、我々のホテルのサービスに満足し、お客様の満足度はもっと励み、ぜひおよりください、ありがとう!