Ratings based on 11 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
100% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by sze wai from 香港


Posted Dec 29, 2015 on Hotels
Comment from Hotel Management
May 21, 2016 by 3014627, Hotel Management
3 out of 5
by A verified traveler

Disappointing experience

Posted Jan 6, 2015 on Hotels
Quite a disappointing experience to stay in this hotel. First of all, the check-in is really slow. Secondly the firstly assigned room is very stuffy and the room temperature cannot be lowered. Only after several complaints that I can have the room changed. I will not stay in this hotel on my next visit.
4 out of 5
by D Lo from Hong Kong

good hotel but location so so

Posted May 29, 2014 on Hotels
Not bad for business trip
4 out of 5
by Law from Hong Kong

Nice hotel, but location....

Posted May 26, 2014 on Hotels
Nicely maintained and decorated. Price is reasonable but should give option of no breakfast (less price) as I don't eat breakfast at all. Location is a bit in middle of no where but about RMB 10 taxi to the central Chang Sha. Taxi sometimes hard to get and therefore needs patient.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 27, 2014 on Hotels
4 out of 5
by A verified traveler

Nice Hotel

Posted May 10, 2013 on Hotels
Good choice to stay during your visit to Changsha.
4 out of 5
by Pumit from Bangkok

Great location

Posted Apr 12, 2013 on Hotels
Great stays but pricey for hotel in a small city
4 out of 5
by A verified traveler

A good business Hotel

Posted Apr 2, 2013 on Hotels
A very nice Hotel with friendly staff. I would be very happy to stay here again.
5 out of 5
by Robin from Vancouver, BC, Canada

Class Act

Posted Apr 29, 2012
Pros: Service, cleanliness, fitness room, pool, food, communication, front desk staff
Cons: -
Location: great
Great stay! We were very well cared for. One small issue with the air conditioning but we turned the thermostat all the way down and left it on all day, even when we were out. That solved it. Attentive, friendly staff. Great meals. We'll stay again in July.
5 out of 5
by A verified traveler from Calgary, Alberta Canada

Changsha's Finest

Posted Apr 12, 2011
I thought the hotel was great. I walked through the other highly rated hotels in Changsha and the Grand Plaza Royale was superior to all of the other hotels. The staff was friendly and courteous. The only thing I disliked was that there were no designated non-smoking areas but that is common in China. Also, I disliked the fact that people were spitting in the lobbies and elevators, but that is more of a complaint about the people rather than the hotel. The hotel was great and I would recommend it to anyone traveling to Changsha, Hunan.