Ratings based on 335 Verified Reviews

4.2 out of 5
95% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from MN

Close to the Arboretum and Dinner Theater

Posted Mar 19, 2018
Pros: proximity to places we're visiting
Cons: could use some room remodeling & the bathrooms need to be cleaned better.
Location: Close to the MN Landscape Arboretum and Chanhassen Dinner Theater.
We have stayed her many times because of the convenience. Staff is very friendly. Hotel is old, but fine for what we need and the price is good. Only thing we were disappointed about this time was the bathroom was not very clean and the room was too warm, even with the fan on. We'll keep coming though.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel near Chanhassen dinner theatre

Posted Jan 21, 2018
Location: Close to Chanhassen dinner theater
Clean and comfortable hotel. Convenient location.
4 out of 5
by johnnywestly

Posted Dec 14, 2017 on Hotels
Better than expected.
Comment from Hotel Management
Jan 15, 2018 by leona, Hotel Management
Thank you johnnywestly on the 4 rating. We are certainly please that we were "better than expected". Hopefully on your next visit we can be "exceptionally better than expected".
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely Homey Hotel

Posted Dec 10, 2017
The room was exceptionally clean. The hotel staff was very friendly. I enjoyed a quiet evening
Comment from Hotel Management
Jan 15, 2018 by Leona, Hotel Management
Thank you for the wonderful feed back. We consider our staff second to none and always attempt to make our guests feel welcome and comfortable.
2 out of 5
by A verified traveler

Posted Dec 2, 2017
Train tracks nearby and wake you up every night at 2am when they blow the horn
Comment from Hotel Management
Dec 4, 2017 by jean, Hotel Management
Sorry about the train noise. The next time you stay with us request a room away from the tracks, we'll be more than happy to accommodate your needs. This should assure a quiet nights sleep. Thank you for staying with us.
4 out of 5
Recommended
for Everyone
by A verified traveler from Iowa

Perfectly suitable for families

Posted Nov 26, 2017
Pros: Cleanliness and excellent customer service
Cons: Perhaps a little updating
Location: Wasn't really a consideration
We were visiting family and after reading the online reviews for accommodations in Chaska which would have been closer we opted for Chanhassan instead. The check in clerk was very courteous and helpful. Room was clean. Bed was decent. Nothing outstanding but definitely better than what we expected
Comment from Hotel Management
Nov 27, 2017 by jean, Hotel Management
Thank you Thia for taking the time to post a comment regarding the Chanhassen Inn,. We're pleased that we exceeded your expectations and certainly hope that you will stay with us again when in the area.
5 out of 5
Recommended
for Everyone
by A verified traveler from Cincinnati

Great Place to lay your head

Posted Nov 20, 2017
Pros: Location, cleanliness, comfort, and staff.
Cons: ameneties
Location: Food, Theater, Mall of America, Shops. Very good location.
Hotel was clean, and convenient. No issues to speak of. Only comment would be that the hotel and amenities were a bit dated, some updating could help to offer customers more.
Comment from Hotel Management
Nov 27, 2017 by jean, Hotel Management
Thank you Doug for the nice comments about the Chanhassen Inn. We look forward to seeing you again.
4 out of 5
by Richard

Posted Nov 19, 2017 on Hotels
Comment from Hotel Management
Dec 7, 2017 by Jean, Hotel Management
Thank you or ftaking time to post a "star" rating. We can only assume with 4 out of 5 stars that your stay was pleasant. We hope to see you again, Richard, at the Chanhassen Inn. Have a wonderful holiday season
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 16, 2017
nice clean hotel close enough to walk to eating and shopping. hotel very clean and staff very friendly
Comment from Hotel Management
Nov 18, 2017 by jeans, Hotel Management
Thank you for your kind review. We pride ourselves on how clean the guest rooms are and our staff is second to none. We look forward to seeing you again, perhaps this time we will be able to earn a 5 out of 5. Again, thank you.
3 out of 5
by barbara

Posted Nov 14, 2017 on Hotels
Comment from Hotel Management
Dec 7, 2017 by Jean, Hotel Management
Thank you Barbara for posting a "star" rating. I see that you only gave us a 3 out of 5 stars. Wish we knew what we could do better to make you have a more pleasant stay. If you stay with us again, we'll try for 5 out of 5. Have a lovely holiday season