Ratings based on 328 Verified Reviews

4.2 out of 5
95% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely Homey Hotel

Posted Dec 10, 2017
The room was exceptionally clean. The hotel staff was very friendly. I enjoyed a quiet evening
Comment from Hotel Management
Jan 15, 2018 by Leona, Hotel Management
Thank you for the wonderful feed back. We consider our staff second to none and always attempt to make our guests feel welcome and comfortable.
2 out of 5
by A verified traveler

Posted Dec 2, 2017
Train tracks nearby and wake you up every night at 2am when they blow the horn
Comment from Hotel Management
Dec 4, 2017 by jean, Hotel Management
Sorry about the train noise. The next time you stay with us request a room away from the tracks, we'll be more than happy to accommodate your needs. This should assure a quiet nights sleep. Thank you for staying with us.
4 out of 5
Recommended
for Everyone
by A verified traveler from Iowa

Perfectly suitable for families

Posted Nov 26, 2017
Pros: Cleanliness and excellent customer service
Cons: Perhaps a little updating
Location: Wasn't really a consideration
We were visiting family and after reading the online reviews for accommodations in Chaska which would have been closer we opted for Chanhassan instead. The check in clerk was very courteous and helpful. Room was clean. Bed was decent. Nothing outstanding but definitely better than what we expected
Comment from Hotel Management
Nov 27, 2017 by jean, Hotel Management
Thank you Thia for taking the time to post a comment regarding the Chanhassen Inn,. We're pleased that we exceeded your expectations and certainly hope that you will stay with us again when in the area.
5 out of 5
Recommended
for Everyone
by A verified traveler from Cincinnati

Great Place to lay your head

Posted Nov 20, 2017
Pros: Location, cleanliness, comfort, and staff.
Cons: ameneties
Location: Food, Theater, Mall of America, Shops. Very good location.
Hotel was clean, and convenient. No issues to speak of. Only comment would be that the hotel and amenities were a bit dated, some updating could help to offer customers more.
Comment from Hotel Management
Nov 27, 2017 by jean, Hotel Management
Thank you Doug for the nice comments about the Chanhassen Inn. We look forward to seeing you again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 16, 2017
nice clean hotel close enough to walk to eating and shopping. hotel very clean and staff very friendly
Comment from Hotel Management
Nov 18, 2017 by jeans, Hotel Management
Thank you for your kind review. We pride ourselves on how clean the guest rooms are and our staff is second to none. We look forward to seeing you again, perhaps this time we will be able to earn a 5 out of 5. Again, thank you.
4 out of 5
by A verified traveler

Overnight

Posted Oct 17, 2017 on Hotels
It was a lovely stay. Everyone was friendly. Decent place for the price.
Comment from Hotel Management
Nov 18, 2017 by Jean, Hotel Management
So pleased that you had a lovely stay. We try our very best to give our guests and clean and comfortable place to stay. We look forward to having you stay with us again.
4 out of 5
by Todd

Nice hotel

Posted Oct 12, 2017 on Hotels
A little bit older but very clean and comfortable. Very convenient for appointments the next day.
Comment from Hotel Management
Nov 18, 2017 by Jean, Hotel Management
Thank you Todd for taking the time to post your comments. We pleased that the Chanhassen Inn was able to meet your needs. We certainly look forward to your next visit.
4 out of 5
Recommended
for Everyone
by A verified traveler from Minnesota

Not Bad!!

Posted Sep 28, 2017
Hotel was nice and clean. If your looking for fancy or high class go elsewhere, but if you want a good nights sleep it works. Continental breakfast is basically bagels, toaster waffles, and cold cereal. That could have been better, but for the price it's fine. I would recommend this hotel.
Comment from Hotel Management
Nov 18, 2017 by jean, Hotel Management
Thank you Joe for posting that you would recommend us to others. We do strive to leave our guest rooms as clean as possible. Sorry that our breakfast didn't fair better with you. We try to change our variety the best we can with limited kitchen facilities. We look forward to seeing you again at the Chanhassen Inn
5 out of 5
by A verified traveler

Nice

Posted Sep 25, 2017 on Hotels
Very clean rooms! Restaurants within walking distance. Convenience without a high price.
Comment from Hotel Management
Nov 20, 2017 by Jean, Hotel Management
Thank you for the lovely review. Our staff does, we feel, an excellent job cleaning the guest rooms, greeting guests with a smile and making sure the requests are fulfilled in a timely manner. We look forward to your staying with us again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Green Bay

Business stay

Posted Sep 19, 2017
This place is in a great location. Close to restaurants and shopping. Safe to walk around.