Ratings based on 181 Verified Reviews

4.4 out of 5
93% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to Chanhassan Dinner Theatre!

Posted Jul 16, 2017
Great clean well kept hotel! Close to dinning spots--Alexic's!
Comment from Hotel Management
Jul 17, 2017 by Anita, Hotel Management
Thank you for your feedback, we are delighted that you enjoyed your stay here with us. We hope your travels will bring you back to our area again! Anita Ward Director of Sales
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice !

Posted May 22, 2017
Pros: see above
Cons: Breakfast food.
Location: Cose to our basketball tournaments, 15 minutes from Mall of America
Very pleasant room. Beds are super comfortable! We slept very well.
Comment from Hotel Management
May 22, 2017 by Anita, Hotel Management
We are delighted that you enjoyed your stay with us! We hope your tournament will bring your team back to us in the future! Anita Ward Director of Sales
5 out of 5
Recommended
for Everyone
by A verified traveler

Saw Grease at the Chanhansen

Posted Apr 19, 2017 on Orbitz
The only thing wrong is when the heat turned off it would click and keep me awake, also there were two trains that passed in the night and woke us up. The breakfast was great so was the staff check in took 1 minute, it was very clean and I was very happy.
Comment from Hotel Management
Apr 24, 2017 by Anita, Hotel Management
We are glad to hear you enjoyed your stay! I'm sorry about the train, that's something we just can't control. We do have earplugs available, as we know noises you aren't used to can disrupt your sleep. We hope to see you again if you are in the area! Anita Ward Director of Sales
5 out of 5
by Holly

Posted Apr 16, 2017 on Hotels
Comment from Hotel Management
Apr 18, 2017 by Lyn, Hotel Management
Thank you for the 5-star rating of the Country Inn & Suites in Chanhassen! We hope to see you again! Anita Ward Director of Sales
5 out of 5
Recommended
for Everyone
by A verified traveler from Colorado

Great stay.

Posted Apr 11, 2017 on Orbitz
Pros: The location was great for us as we were visiting relatives in the area.
Cons: The computers didn't always work.
Location: Close to several different stores and restaurants.
Stayed here for a week. It was a quiet hotel and the breakfast was great.
Comment from Hotel Management
Apr 13, 2017 by Anita, Hotel Management
Donna, thank you for letting us know about your experience here at the Chanhassen Country Inn & Suites! We are glad to hear that you enjoyed your stay and found our location convenient. We look forward to your next visit! Anita Ward Director of Sales
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 2, 2017
Great hotel within walking distance of Chanhassen Dinner Theatre.
Comment from Hotel Management
Apr 24, 2017 by Anita, Hotel Management
Thank you for choosing to stay with us on your recent visit! We are delighted to know that you enjoyed your stay, and we hope to see you again on your next visit to the Chanhassen Dinner Theatres! Anita Ward Director of Sales
4 out of 5
by Micheal

Cozy hotel

Posted Mar 13, 2017 on Hotels
Great place, clean rooms and good breakfast.
Comment from Hotel Management
Mar 15, 2017 by Lyn, Hotel Management
Michael, Thank you for the feedback on your stay with us. We are glad to hear you enjoyed your night and we look forward to seeing you the next time you visit Chanhassen! Anita Ward Director of Sales
5 out of 5
Recommended
for Everyone
by A verified traveler from Minnesota

Walking distance to Chanhassen Dinner Theater

Posted Feb 21, 2017
Pros: Loved the location, very close to Chanhassen Dinner Theater.
Cons: Perhaps better training for some of the front desk staff?
Location: I would highly recommend this hotel if you're attending Chanhassen Dinner Theater. Just a short walk away.
We had a great stay at this hotel, although the check-in was a little funky. The staff didn't know that my card had already been charged through Expedia and tried to run my card again (which thankfully didn't go through). They blamed it on their new computer system, but I'm guessing they weren't used to dealing with bookings through Expedia. The staff that I talked to the next morning knew right away what happened and explained the booking/payment process thoroughly. The room was very nice, and the breakfast was delicious. Great selection of food and drinks.
Comment from Hotel Management
Feb 28, 2017 by Anita, Hotel Management
Cindy, thank you for the 5-star review of the Chanhassen Country Inn & Suites! Sorry about the mix-up at your check-in, I know our Guest Services Manager will be sure to re-train our staff. We are delighted that you enjoyed the breakfast, and we hope to see you again the next time you come for a show at the Chanhassen Dinner Theatres! Anita Ward Director of Sales
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel within walking distance to Chanhassen

Posted Feb 19, 2017
Really nice hotel, great breakfast, & within walking distance to Chanhassen Theater. I have stayed there numerous times but wished that we could have gotten a room on the first floor & closer to the dining/ front desk area. I was with my mom of 83 who is blind. We were way on the other end & on the 2nd floor and it is harder & harder for walking longer distances.
Comment from Hotel Management
Feb 20, 2017 by Anita, Hotel Management
Thank you for taking time to give us your feedback. We appreciate you telling us about your experience and are delighted that you choose to stay with us when you go to the Chanhassen Dinner Theatres! I'm sorry to hear we did not have a room closer to the lobby available for your stay this time. We'll try to do better next time! Anita Ward Director of Sales
4 out of 5
by Margaret

Wonderful Room - Questionable Breakfast.

Posted Feb 17, 2017 on Hotels
Room was great, loved the convenience to the dinner theater, & service, helpfulness & politeness of the staff were exceptional! We were disappointed, however, with the breakfast: all the hot stuff - oatmeal, bacon & eggs - was quite cold! Wrapped sweet rolls very hard & not fresh. Would have to think seriously about going here again. Sorry.
Comment from Hotel Management
Feb 20, 2017 by General Manager, Hotel Management
Thank you for letting us know about your experience here. I'm sorry that the breakfast was not satisfactory. I've spoken to our management team about monitoring the breakfast stations, and we will use your feedback to improve our services. I would be interested in more specifics of your experience if you would be interested in contacting me. We hope you will come back and give us another try the next time you are in Chanhassen. Anita Ward Director of Sales