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Domes Zeen Chania, a Luxury Collection Resort, Crete

Photo gallery for Domes Zeen Chania, a Luxury Collection Resort, Crete

Property amenity
Garden
Minibar, in-room safe, laptop workspace, blackout drapes
Restaurant
Lobby

Overview of Domes Zeen Chania, a Luxury Collection Resort, Crete

Domes Zeen Chania, a Luxury Collection Resort, Crete

5.0 star property
9.4 out of 10 Exceptional
9.4/10 Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
Map
Makrys Tichos, Chania

Explore the area

  • Popular LocationNea Chora Beach16 min walk
  • Popular LocationGolden Beach18 min walk
  • Popular LocationFirka Fortress4 min drive
  • AirportChania (CHQ-Ioannis Daskalogiannis)30 min drive

Room options

About this area

Chania

Located in Chania, Domes Zeen Chania, a Luxury Collection Resort, Crete is near the beach. Agioi Apostoloi Beach and Firka Fortress are local landmarks, and the area's natural beauty can be seen at Agia Marina Beach and Aptera. Maritime Museum of Crete and Limnoupolis Water Park are also worth visiting.
Visit our Chania travel guideOpens in a new window
Map

What's nearby

  • Nea Chora Beach - 16 min walk
  • Golden Beach - 18 min walk
  • Cathedral of the 3 Martyrs - 4 min drive
  • Firka Fortress - 4 min drive
  • Etz Hayyim Synagogue - 5 min drive

Getting around

  • Ioannis Daskalogiannis Airport (CHQ) - 31 min drive

Restaurants

  • Ζάχαρη & Αλάτι Χανίων - 2 min drive
  • Papanikolakis - 2 min drive
  • Woodstock - 19 min walk
  • Piranhas Beach Bar - 15 min walk
  • Kaiki - 19 min walk

About this property

Domes Zeen Chania, a Luxury Collection Resort, Crete

5-star luxury hotel
You can look forward to a free breakfast buffet, a roundtrip airport shuttle, and a poolside bar at Domes Zeen Chania, a Luxury Collection Resort, Crete. Treat yourself to a massage or other spa services. Aerobics classes and Pilates classes are offered at the gym; other things to do include beach yoga. In addition to a terrace and shopping on site, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Free self parking and valet parking
  • Meeting rooms, a porter/bellhop, and a computer station
  • A gift shop, a 24-hour front desk, and luggage storage
  • Guest reviews speak well of the pool and helpful staff
Room features
All 65 rooms have comforts such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
Other amenities include:
  • Showers, free toiletries, and hair dryers
  • 43-inch TVs with satellite channels
  • Balconies or patios, wardrobes/closets, and electric kettles

Languages

English, German, Greek, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of Health First (Greece)
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of SGS (3rd party expert - Global), Ecolab (3rd party expert - Global), and COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Things to do

  • Beach yoga
  • Children's pool
  • Fitness classes
  • Gym
  • Outdoor pool
  • Pilates classes
  • Shopping

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom available in select rooms
  • Area rug in room
  • Grab bar in bathtub
  • Grab bar near toilet
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • No elevator
  • Roll-in shower available in select rooms
  • Tile flooring in room
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Biodegradable drinking straws available
  • Designated smoking areas
  • No plastic coffee stirrers

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower only
  • Slippers
  • Towels

Entertainment

  • 43-inch TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Minibar

Outdoor space

  • Balcony/patio

More

  • Air conditioning
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between November 1 and March 31.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per day, plus a deposit of EUR 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 per room (up to 13 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 45 per vehicle (one-way)
  • Airport shuttle fee per child: EUR 45 (one-way)
  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Property Registration Number 7918/18

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Casa Cook Chania Hotel
Casa Cook Hotel
Casa Cook Chania
Domes Zeen Chania
Domes Zeen a Luxury Collection Resort Chania
Domes Zeen Chania, a Luxury Collection Resort, Crete Hotel
Domes Zeen Chania, a Luxury Collection Resort, Crete Chania

Frequently asked questions

Does Domes Zeen Chania, a Luxury Collection Resort, Crete have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Domes Zeen Chania, a Luxury Collection Resort, Crete?

As of May 30, 2023, prices found for a 1-night stay for 2 adults at Domes Zeen Chania, a Luxury Collection Resort, Crete on Jun 15, 2023 start from $403.21, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Domes Zeen Chania, a Luxury Collection Resort, Crete pet-friendly?

Yes, this hotel allows dogs (limit 1 per room) with a maximum weight of up to 13 lbs per pet. There's a deposit of EUR 100 per stay and a fee of EUR 20 per pet, per day. Service animals are exempt from fees.

How much is parking at Domes Zeen Chania, a Luxury Collection Resort, Crete?

Self parking and valet parking are free at this property.

What time is check-in at Domes Zeen Chania, a Luxury Collection Resort, Crete?

Check-in is from 2:00 PM - anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Domes Zeen Chania, a Luxury Collection Resort, Crete?

Check-out is at 11:30 AM. Late check-out is available for a fee (subject to availability).

Does Domes Zeen Chania, a Luxury Collection Resort, Crete provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 45 per vehicle applies.

Where is Domes Zeen Chania, a Luxury Collection Resort, Crete located?

Situated near the beach, this luxury hotel is 0.4 mi (0.7 km) from Aptera and 1.5 mi (2.5 km) from Old Venetian Harbor. Nea Chora Beach and Golden Beach are also within 1 mi (2 km).

Domes Zeen Chania, a Luxury Collection Resort, Crete Reviews

Domes Zeen Chania, a Luxury Collection Resort, Crete Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 56 out of 72 reviews" "
" "10 - Excellent 78%
Rating 8 - Good. 11 out of 72 reviews" "
" "8 - Good 15%
Rating 6 - Okay. 5 out of 72 reviews" "
" "6 - Okay 7%
Rating 4 - Poor. 0 out of 72 reviews" "
" "4 - Poor 0%
Rating 2 - Terrible. 0 out of 72 reviews" "
" "2 - Terrible 0%

9.5/10

Cleanliness

9.3/10

Staff & service

9.2/10

Amenities

9.5/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location surrounded by sea and mountains. The staff were truly friendly and welcoming.
Stayed 7 nights in Apr 2023

10/10 Excellent

Alex

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very nice private option. Beautiful hotel with modern rooms. Staff very courteous. Very quiet and peaceful environment at time of our visit. On the con side, Access road was difficult to find as it’s a side street. lots of walking up and down stairs to get to your room. Having a rental car was very helpful as it’s about a 10 minute drive to Chania’s sites. Adjacent lots are undeveloped and unsightly.
Stayed 3 nights in Apr 2023

6/10 Okay

Rachel

Traveled with family and small children
Liked: Property conditions & facilities
Pros - Room set up is good, with two children they top and tailed which worked well - Good kids club we used a couple of times with very good staff who engaged our children - Very cool hotel design - Quick transfer from the airport just 30 mins Cons - The pools aren't heated - had we known this we'd probably have chosen a different resort - Only one restaurant which was very busy, noisy, and the service was incredibly slow between courses - Cleaning wasn't really up to scratch for a 5* hotel, often parts of our bathroom were missed as in communal areas - It's on a very steep site, a couple of times we asked for a golf buggy as it can be a challenging walk and the wait was 30 mins - Power didn't work in our room twice, and we were offered a very limited apology for the inconvenience - It's quite remote and with limited things to do at the hotel would recommend a hire car to explore the island
Stayed 7 nights in Apr 2023

8/10 Good

Daniella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel
Great location and services
Stayed 3 nights in Oct 2022

10/10 Excellent

Anat

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is amazing! Very warm, gracious, helpful, informative ( we received many wonderful suggestions from hikes to food from concierge as well as other staff) The property is beautiful as was the room. Perfect location to explore west side of Crete
Stayed 3 nights in Oct 2022

10/10 Excellent

Jamil

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Sep 2022

10/10 Excellent

Christina, Amherst

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2022

10/10 Excellent

Heidi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, amazing staff excellent food and in a great location. Our only regret is that we could not use the private pool. I wish they had a option to have it heated .
Stayed 5 nights in Sep 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2022

10/10 Excellent

Alexander

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The best resort in crete! Amazing service and staff, friendly and accommodating- gorgeous venue, great food, drinks, and location everything you need!
Stayed 6 nights in Aug 2022