Posted Apr 15, 2016 on Hotels
Our overall experience in this place was great, even though we came a little too early before most of the bars and tours were open. Ermis Suites has an amazing customer service. The owner reserved a taxi for us when we arrived in the Chania International Airport, and the driver arrived on time. When we arrived in the hotel, the owner happily welcomed us and even helped me with my carry-on luggage to take to our room. The owner answered all the questions we had when it comes to figuring out what to do nearby the hotel, since a lot of places in the street was still closed. The room service was also nice, we asked for new towels and blankets, and we received them in less than 10 minutes. The cleaning lady (I apologize I didn't get her name) was really sweet, she gave us the biggest smile and was more than willing to take the dirty towels we had. The view from our balcony was beautiful and relaxing, since it is in front of the beach.
I do recommend this place to those who wants to stay in Crete. It was only about 15-30 minutes bus ride of €1,20 from the hotel to Chania and back.