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Get an overview of this hotelUpscale resort on the beach, with 5 outdoor swimming pools

Location

Located in Platanias Town, this beachfront resort is in the entertainment district and within a 10-minute walk of Platanias Beach and Platanias Square. Agia Marina Beach is 2.4 mi (3.8 km) away.

Resort Features

Catch some rays at the beach or spend the day relaxing at Porto Platanias Beach Resort & Spa's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants.

Room Amenities

All 322 rooms offer free WiFi and free wired Internet, plus balconies or patios and TVs with satellite channels. Minibars, room service, and hair dryers are among the other amenities available to guests.

Porto Platanias Beach Resort & Spa

Hotel Amenities

Hotel Amenities

Porto Platanias Beach Resort & Spa features a full-service spa and a marina. 5 outdoor swimming pools, 6 indoor swimming pools, and 2 spa tubs are also on site. Dining is available at one of the resort's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 2 poolside bars and a beach bar. A computer station is located on site and high-speed wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and meeting rooms. Event facilities measuring 8073 square feet (750 square meters) include a conference center. This luxury resort also offers a children's pool, a 24-hour fitness center, and a sauna. For a surcharge, a roundtrip airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis. A total renovation of this property was completed in January 2012.

Porto Platanias Beach Resort & Spa is a smoke-free property.

  • Garden 
  • Laundry facilities 
  • Wedding services 
  • Express check-out 
  • Marina on site 
  • Smoke-free property 
  • Express check-in 
  • Elevator/lift 
  • Babysitting or childcare (surcharge) 
  • Free valet parking 
  • Computer station 
  • Parking (limited spaces) 
  • Beach bar 
  • Luggage storage 
  • Children's pool 
  • Steam room 
  • Sauna 
  • Children's club (free) 
  • Supervised childcare/activities (surcharge) 
  • Airport transportation (surcharge) 
  • 24-hour front desk 
  • Gift shops or newsstand 
  • Children's club 
  • Babysitting or childcare 
  • Television in common areas 
  • Number of poolside bars - 2 
  • Breakfast available (surcharge) 
  • 24-hour fitness facilities 
  • Number of indoor pools - 6 
  • Free WiFi 
  • Total number of rooms - 322 
  • Number of floors - 2 
  • Free self parking 
  • Number of restaurants - 3 
  • Conference space size (feet) - 8073 
  • Business center 
  • Conference space 
  • Dry cleaning/laundry service 
  • Full-service spa 
  • Turkish bath/Hammam 
  • Hair salon 
  • Number of outdoor pools - 5 
  • Number of spa tubs - 2 
  • Pool umbrellas 
  • Tours/ticket assistance 
  • Spa treatment room(s) 
  • Meeting rooms 7 
  • Multilingual staff 
  • Porter/bellhop 
  • Conference center 
  • Snack bar/deli 
  • Year Built 2001 
  • Conference space size (meters) - 750 
  • Number of meeting rooms - 4 
  • Number of buildings/towers - 4 
  • Spa services on site 

Family Friendly Amenities

  • Family Hotel  
  • Indoor pools  
  • Outdoor pools  
  • Children's pool  
  • Free Wi-Fi  
  • Children's club (free)  
  • Snack bar/deli  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Playground on site  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi

Parking

Free self parking, Free valet parking, Parking (limited spaces)

Room Amenities

  • Television 
  • Iron/ironing board (on request) 
  • Access via exterior corridors 
  • Blackout drapes/curtains 
  • Room service (limited hours) 
  • Balcony or patio 
  • Air conditioning 
  • Phone 
  • Minibar 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Shower/tub combination 
  • Satellite TV service 
  • In-room safe 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Rollaway/extra beds (surcharge) 
  • Free cribs/infant beds 
  • In-room childcare (surcharge) 
  • Desk 

Where to Eat

Full breakfasts are available for a surcharge.

Helios and Eros - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Island - This restaurant serves breakfast, lunch, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Ikaros Roof Garden - This theme restaurant serves dinner only. Guests can enjoy drinks at the bar.

Late night fare is available from room service (during limited hours).

Nearby Things to Do

5 outdoor swimming pools, 6 indoor swimming pools, and 2 spa tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Scuba diving nearby 
  • Water skiing nearby 
  • Snorkeling nearby 
  • Surfing/boogie boarding nearby 
  • Windsurfing nearby 
  • Bicycle rentals nearby 
  • Scooter/moped rentals nearby 
  • Mountain biking nearby 
  • Fitness classes on site 
  • Playground on site 
  • Volleyball on site 

Spa Services

Sparkling Spa has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Thalassotherapy treatments 
  • Minimum age to access spa is 18 
  • Ayurvedic treatments 
  • Hot stone massage 
  • Deep tissue massage 
  • Swedish massage 
  • Prenatal massage 
  • Sports massage 
  • Detoxification wrap 
  • Sauna in spa 
  • Spa tub in spa 
  • Massages 
  • Number of treatment rooms 9 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Body treatments 
  • Facial treatments 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Roll-in shower 
  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies

Check-in

Special check-in instructions:

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Hotel Registry Number - 1042K015A0002601

24-hour check-in

Please note: The hotel restaurant has a dress code for dinner service.

Fees

You'll be asked to pay the following charges at the property:
  • Shuttle transfer per adult: EUR 50 (one way)
The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: EUR 50 per vehicle (one way)
  • Late check-out fee: EUR 60
  • Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Porto Platanias Beach
  • Porto Platanias Beach Resort
  • Porto Platanias Beach Hotel Platanias
  • Porto Platanias Beach Resort & Spa Crete - Chania

We should mention

Cash transactions at this property cannot exceed EUR 1500, due to national regulations. For further details, please contact the property using information in the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Learn more.
4.1 out of 5
84% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
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Exceptional in every way

5 out of 5
by
Posted Aug 20, 2016
Pros: Con Mortgage Comfortable..staff very helpful with suggestions of activities
Location: Archeological sites,museums,folk,Byzantine,churches,monasteries,every faith has sights love the town of Chania, beach Elophanisias, village of Kambos
This was the second time I've stayed at the hotel and I would stay there again! It's location is perfect for everything I'd give it a ten if I could😃
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Very nice hotel. Excelent location. Proximity to t

5 out of 5
by from Cyprus
Posted Aug 17, 2015
Pros: Location, Location, cleaness and proximity to a lovely beach.
Cons: Twels should be available in the rooms for the beach. The proceture of depositing security money to get a towel for the beach is very cheap proceture.
Location: Beach and lovely restaurants in the hotel and in the area around.
Very nice hotel, perfect location, beutiful beach clean waters. We enjoyed every minuete of our stay. Very rich and ideally selected breakfast.
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Pretty resort but staff needs some training/manner

3 out of 5
by from Washington, DC
Posted Aug 1, 2015
Pros: choice of pools and clean rooms
Cons: the staff needs training and wifi is horrendous!
Location: Easy walking distance to shops on main road. Quite a drive with lots of traffic to Chania. Beach in front of resort is not anything special.
I wanted to fall in love with the resort since you are paying a premium. Rooms are spacious and very clean. Pools are fine except you can't get a chair unless you are up at 7am or after 4pm. Wifi in most of the resort is terrible! Their hotspot doesn't work well, even in the lobby. Only if you are in the VIP rooms can you find a dependable connection. Very frustrating for an expensive resort. My biggest issue was the staff. Front desk staff was fine and helpful. Lots of people were around to help with baggage and questions. My issue is with the cleaning staff and restaurant staff. As a Greek-American fluent in the language, I was astonished to overhear how some of the staff spoke around guests. Do they assume no one is Greek? Lots of Dutch, Polish, Norwegians, and Italians. I overheard in the hallways from the cleaning staff frustration about people not leaving their rooms so that they could clean them and then also in the restaurant when guests showed up last minute or late to their buffet breakfast. I couldn't believe how bitter and frankly lazy they sounded. Very inappropriate to speak badly of guests that way and assuming no one understands them! You don't even need to know Greek to see their outward frustration. I would happily give my money to a smaller establishment who appreciates me, especially in these hard times for Greece. Disappointed I spent so much money considering staff and wifi problems.
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Not a 5 star but ok

3 out of 5
by
Posted Aug 10, 2014
Didn't get room we had booked. First two alternatives were not acceptive and had to make a fuss. Three pools but all small and feels crowed. Breakfast room big where you can sit but to get the food in a different area can be very busy but lots of choice and staff always have a smile. Beach small and not very clean but water nice. Sun bead cost euro 8. Central location and you can walk to all the restaurants.
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Perfect location on the beach

4 out of 5
by
Posted Jun 15, 2014
Location: On the beach. Plenty of nice restaurants in Platanias within 10 minute walk. Chania is 20 minute bus ride away which is only 2 euros
Great location, very friendly staff apart from 'guest relations'. We booked a double room and were given a room with two single beds stuck together, when we asked at reception the next day they said that's the room you booked and you can't change it but promised to put a double mattress to make it more comfortable, however they didn't actually bother. Hotel breakfast is average, not 5star standard. Good variety and food is fresh, waiters are extremely friendly and attentive. However the restaurant is packed and often have to wait for a table to be cleaned before being seated. Hotel has 3 pools which are very nice and excellent bar with very friendly staff. Very clean with games available and activities for children. Rooms are very clean and spacious. Air con did not always work and it was extremely noisy in the morning with hedge trimming taking place at 7am. Apart from that and the room mix up very good hotel.
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Good but not 5 star

4 out of 5
by from London
Posted Sep 8, 2008
We spent 10 day at this hotel with our 12 year old son. The Hotel was very satisfactory, the staff were polite and on the whole efficient. The food was OK. The swimming pool was great as it had large shaded area where kids and adults alike could stay in water for long without getting sunburnt. The hotel had a couple of ping pong and pool tables but they were all quite old and somewhat unusable. The other recreational facilities were likewise shabby. There were other small annoying issues which did not spoil out holiday but were enough to down grade this hotel in our eyes to at best a 4 star hotel. We will be happy to go back there but our expectations will be lower.
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Definitely recommend

5 out of 5
by from Port Townsend, WA
Posted Jun 2, 2008
Right on the beach. Great service and friendly staff. Gym not much, but the only downside. Very conveniently located for restaurants/stores.
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nice, modern hotel but not 5*

3 out of 5
by from Northumberland, England
Posted May 14, 2008
Porto Platanias Beach hotel has nice public rooms and comfortable but basic bedrooms.The half board buffetis repetitive and needs to be broken up with a couple of nights waiter service.The town is full of shops selling rubbishy souveniers and the hotel is almost too nice for the resort.
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Hotel in Strandnähe

2 out of 5
by from München
Posted Sep 27, 2016
Pros: Der Restaurant-Service war freundlich und bemüht
Cons: Das Hotel von 5 auf 4 Sterne reduzieren.
Location: nicht viel - ohne Auto geht gar nix
Als wir am Vormittag mit dem Mietauto ankamen war uns klar, dass wir noch nicht einchecken konnten (erst am 14:30 Uhr) wir wollten schon mal die Koffer abstellen und dann nach Chania reinfahren. Koffer sollten wir gleich bei der Rezeption stehen lassen und mit unserer Zimmernummer versehen. Ich fragte, zu den andern 20 Koffern die da alle so „herrenlos“ rumstanden. Ja, die werden dann direkt ins Zimmer geliefert. Als wir gegen 15:00 Uhr wieder kamen standen unsere Koffer alleine immer noch da. Ich fragte nach ob unser Zimmer fertig sei? Ja aber sie sind in einem anderen Hotel!!! 200m auf der anderen Straßenseite. Ich wusste dass das statt 5 Sterne nur ein 4 Sterne Hotel ist und sagte ich habe aber dieses Hotel gebucht. Nach 30 Min. Diskussion bekamen wir dann doch ein Zimmer. Angeblich wäre das Andere größer und wir können ja zum Essen etc. rüberkommen. Das Essen ist ok aber nicht sehr abwechslungsreich. Bedienungen sind alle nett und freundlich. Zimmer sind ok aber nicht 5 Sterne. Es fehlt völlig ein willkommen im Hotel. Bei 5 Sternen erwartet man zumindest ein kleines Erfrischungsgetränk wenn man ankommt. Kosmetikartikel (z. B. Duschhaube, Nagelfeile, Wattestäbchen), Kosmetikspiegel, Papiergesichtstücher, Nähzeug, Bademantel, Hausschuhe fehlen komplett. Spa/Massage etc. ist leider sehr überteuert.
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Bello ma no da 5 stelle!

3 out of 5
by from milano
Posted Aug 18, 2016
Abbiamo alloggiato 12 giorni presso questa struttura. Appena siamo arrivati ci hanno assegnato "una camera" a pian terreno, senza finestra ne balcone e totalmente diversa dalla camera standar che avevamo prenotato su internet! Dopo due giorni di lamentele ci hanno spostato in un altra camera al primo piano. Questa, decisamente più confortevole come da sito . Anche in questo caso però la camera era situata davanti ascensori e tra le scale che conducevano al ristorante . Come potete immaginare dunque, la sveglia avveniva regolarmente a causa del passaggio degli ospiti chi recavano a far colazione o in piscina. Secondo lato negativo il bagno non ha una doccia chiusa e pertanto l acqua finiva ovunque. Terzo lato negativo , nonostante il cartello non disturbare ci siamo trovate più volte la signora delle pulizie che ci chiedeva di pulire. I lati positivi che abbiamo riscontato riguardano l'ottimo servizio e qualità della ristorazione , la pulizia della struttura , buona organizzazione degli spazi nel resort. Ottima posizione tranne per il mare che non rispecchia la bellezza di altre spiagge che abbiamo visto. In definitiva , buon soggiorno ma per noi non da 5 stelle.
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