Christmas party haven
Posted Dec 16, 2015 on Hotels
We had a annual Christmas party in the area, and this hotel has always provided great service and clean rooms. It did not fail this year. However, when we stepped into the room the smell of room deodorizer/fabric freshner was overpowering. Since we were on the 3rd floor, we couldn't open the windows. We were in a king suite. It would be nice if they had 2 chairs instead of one.
Comment from Hotel Management
Apr 9, 2016 by Arturo Canales, Hotel Management
Thank you for taking the time to convey your comments regarding your recent experience Your willingness to share your thoughts with us in regards to the smell is genuinely appreciated.
We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. The hotel’s management has reviewed your comments and appropriate action has been taken to ensure a situation of this nature will not be repeated in the future.
We hope you will continue to use Marriott hotels as your lodging of choice, and look forward to welcoming you back in the future.