Ratings based on 240 Verified Reviews

4.0 out of 5
70% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted Sep 8, 2017
Hallways painted alternating lime green and dark gray--felt sick just walking to room. Pool and workout area hard to find and in basement. Room utilitarian and tiny.
4 out of 5
Recommended
for Everyone
by A verified traveler from Milton Keynes

Golf/conference hotel close to Chantilly

Posted Aug 8, 2017
Slow check-in as only one person on duty and resident in front asking concierge to alter all his golf and dinner bookings for a week long stay! Hotel an old friend so comfortable and clean. Walked into town to visit restaurants and chateau and walked safely back at night.
Comment from Hotel Management
Aug 24, 2017 by Olivier , Hotel Management
Thank you very much for sharing these lovely comments regarding your recent stay at the Dolce Chantilly. We are delighted to hear that you had a great stay with us and that our Associates helped to make your stay enjoyable. We are looking forward to your return. Kind regards Olivier Bigot General Manager Dolce Chantilly
4 out of 5
by A verified traveler

Trip

Posted May 18, 2017 on Hotels
Perfect place for visit to Chateau Chantilly
Comment from Hotel Management
Aug 24, 2017
Thank you for submitting your comments in regards to your last stay with us. Please be assured that I will personally follow up on all your comments and concerns with the team in the hotel. I hope we will have the chance to welcome you again in Chantilly. Kind Regards Olivier Bigot general Manager Dolce Chantilly
5 out of 5
by A verified traveler

Posted Nov 11, 2016 on Hotels
Comment from Hotel Management
Aug 24, 2017
Laissez-moi tout d'abord vous remercier d'avoir pris le temps de nous faire parvenir vos commentaires sur votre séjour. Nous sommes particulièrement sensibles à vos remarques, nous mettons tout en œuvre afin que notre clientèle passe un agréable moment au Dolce Chantilly. Nous espérons que vous reviendrez nous voir bientôt pour constater les progrès et solutions apportées. Très Cordialement, Olivier Bigot Directeur Général
5 out of 5
by A verified traveler from London UK

Great hotel and surrounding area!

Posted Sep 6, 2016 on Hotels
A great stay, very friendly and helpful staff. Hotel has a very picturesque feel to it, with outstanding views to the golf course.It is also very close to the Domaine and Castle of Chantilly, which is a very historic and amazing place. If you are looking for a city break, or small family holiday, this is it! It is also great for work team event and incentive travel. The only issue I would say is that there aren't many shops around. but nonetheless, it doesn't take away the fact that you can have good food at the hotel.
Comment from Hotel Management
Nov 2, 2016 by General Manager, Hotel Management
Thank you very much for sharing these lovely comments regarding your recent stay at the Dolce Chantilly. We are delighted to hear that you had a great stay with us and that our Associates helped to make your stay enjoyable. Thank you for your special mention about the staff and the good food We are looking forward to your return. Kind regards Olivier Bigot General Manager Dolce Cha
2 out of 5
by Paul from Deal

Good for Conferencing but not for a family holiday

Posted Sep 1, 2016 on Hotels
The rooms are extremely basic and more suited to a short stay conference than a holiday. The prices charged in the bar and restaurant seem to also reflect the use of this hotel as a conference destination where the high prices can be reclaimed on business expenses. The pool however was excellent.
Comment from Hotel Management
Nov 2, 2016 by General Manager, Hotel Management
Thank you for submitting your comments in regards to your last stay with us. Please be assured that I will personally follow up on all your comments and concerns with the management team in the hotel. We try our best to cater for both clientele on holiday and business trip, with different restaurants offers too. I hope we will have the chance to welcome you again Kind Regards Olivier Bigot general Manager Dolce Chantilly
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 29, 2016
Staff were rude and not very attentive. Struggled with bags and no assistance offered even at check in
Comment from Hotel Management
Nov 6, 2016 by olivier, Hotel Management
Thank you for submitting your comments in regards to your last stay with us. Please be assured that I will personally follow up on all your comments and concerns with the team in the hotel. I hope we will have the chance to welcome you again in Chantilly. Kind Regards Olivier Bigot general Manager Dolce Chantilly
5 out of 5
by David from Cardiff

splendid

Posted Aug 29, 2016 on Hotels
couldn't ask for a nicer location.
Comment from Hotel Management
Nov 2, 2016 by General Manager, Hotel Management
Thank you very much for sharing these lovely comments regarding your recent stay at the Dolce Chantilly. We are delighted to hear that you had a great stay with us and that our Associates helped to make your stay enjoyable. This will be shared We are looking forward to your return. Kind regards Olivier Bigot General Manager Dolce Chantilly
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Very good hotel close to Chantilly

Posted Aug 8, 2016
Pros: Beautiful aspects and lovely ambience. Very good value.
Cons: I think that in hotel prices of food etc too costly.
Location: Very convenient to beautiful Chantilly Chateau visit is a must.
Very nice hotel on a grand scale for us an easy drive to Chantilly race course. Beautiful view from a very comfortable room. We paid a bargain price for our room only rate. Whilst our room was very good value we did not justify the breakfast rate of E24 per person.
Comment from Hotel Management
Nov 6, 2016 by o, Hotel Management
Thank you for submitting your comments in regards to your last stay with us. Please be assured that I will personally follow up on all your comments and concerns with the team in the hotel. I hope we will have the chance to welcome you again in Chantilly. Kind Regards Olivier Bigot general Manager Dolce Chantilly
5 out of 5
Recommended
for Everyone
by A verified traveler

It is excellent hotel

Posted Aug 7, 2016
Thank you for excellent hotel I really happy by this place.
Comment from Hotel Management
Nov 6, 2016 by olivier, Hotel Management
Thank you for submitting your comments in regards to your last stay with us. Please be assured that I will personally follow up on all your comments and concerns with the team in the hotel. I hope we will have the chance to welcome you again in Chantilly. Kind Regards Olivier Bigot general Manager Dolce Chantilly