Ratings based on 1,580 Verified Reviews

3.6 out of 5
75% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Myrtle Beach

Good value & close to the hospital

Posted Feb 18, 2018
Pros: Location, cost and cleanliness.
Cons: The wooden furniture was dated, and could be updated. A continental breakfast would be nice.
Location: One of the closest options to the hospital!
King bed reservation room had A/C, but no heat. Staff was apologetic and helpful, but had to settle for double beds. The room was comfortable and scrupulous clean. A good value for the cost and location.
Comment from Hotel Management
Feb 19, 2018 by Chapel Hill University Inn, Hotel Management
Thank you so much Don for your review. We appreciate you staying with us and we certainly want to make sure that we are steadily improving our guests' experience here, so thank you very much for voicing your concerns. We hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 17, 2018
Very old bldg with outside rooms so very loud outside. Great spot to stay for games. Very basic.
Comment from Hotel Management
Feb 19, 2018 by Chapel Hill University Inn, Hotel Management
Thank you so much for your review. We appreciate you staying with us and we certainly want to make sure that we are steadily improving our guests' experience here, so thank you very much for voicing your concerns. We hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 9, 2018
Fantastic hotel. Everything is just great. I will recommend this place to friends.
Comment from Hotel Management
Feb 9, 2018 by Chapel Hill University Inn, Hotel Management
Thank you so much for your warm response! We really appreciate you making the Chapel Hill University Inn as your hotel destination. We hope to see you back here soon!
3 out of 5
Recommended
for Everyone
by A verified traveler from Shallotte, NC

Older motel but clean and very reasonable.

Posted Feb 1, 2018
Pros: Where it was in Chapel Hill.....convenient location. Reasonable rates. Clean and su[er manager, Rob.
Cons: T V channels were very limited.
Location: Good Mexican restaurant across the street.
Rob, manager, was fabulous, helpful and courteous. Room was clean and comfortable.
Comment from Hotel Management
Feb 6, 2018 by Chapel Hill University Inn, Hotel Management
Thank you so much for your review Karl! We certainly appreciate you choosing us as your home away from home! We're sure that Rob will be excited to know that his hospitality made your experience that much better! We will definitely do what we can to improve. We hope to see you back again soon!
3 out of 5
by A verified traveler from Chicago

Cute motel, friendly staff, close to campus

Posted Jan 29, 2018
Pros: friendly staff, clean rooms, nice pool
Cons: fix your wifi!
Not a bad place to stay, but wifi wasn't working, which is unacceptable.
Comment from Hotel Management
Feb 6, 2018 by Chapel Hill University Inn, Hotel Management
Thank you so much Dino for your review. We appreciate you staying with us and we certainly want to make sure that we are steadily improving our guests' experience here, so thank you very much for voicing your concerns. We hope to see you again soon!
3 out of 5
Recommended
for Everyone
by A verified traveler

Good for the price

Posted Jan 28, 2018
Staff was very friendly, however our air was stuck on heat so we got very hot at times, they forgot to clean our room and bring fresh towels, and WiFi was down 1 day during an essential time for us.
Comment from Hotel Management
Feb 6, 2018 by Chapel Hill University Inn, Hotel Management
Thank you so much for your review. We appreciate you staying with us and we certainly want to make sure that we are steadily improving our guests' experience here, so thank you very much for voicing your concerns. We hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from NC

Posted Jan 21, 2018
Adequate hotel, on the older side, but our room was quite fine. Had a small suite. Could hear outside noise.
Comment from Hotel Management
Feb 6, 2018 by Chapel Hill University Inn, Hotel Management
Thank you so much Rob for your review. We appreciate you staying with us and we certainly want to make sure that we are steadily improving our guests' experience here, so thank you very much for voicing your concerns. We hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Charlotte

Posted Dec 19, 2017
Pros: The price, the location and murals are great.
Cons: It's time to renovate the bathrooms. Everything works and was clean, but the dropped ceilings are really bad.
The best part of the Inn is the staff--they are always welcoming.
Comment from Hotel Management
Feb 6, 2018 by Chapel Hill University Inn, Hotel Management
Thank you so much Megan for your review. We appreciate you staying with us and we certainly want to make sure that we are steadily improving our guests' experience here, so thank you very much for voicing your concerns. We hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient location, knowledgeable staff

Posted Dec 18, 2017
Only difficulty was keeping logged into the WiFi. Rooms were very clean and the staff was extremely friendly. Will stay again
Comment from Hotel Management
Feb 6, 2018 by Chapel Hill University Inn, Hotel Management
Thank you so much for your review. We appreciate you staying with us and we certainly want to make sure that we are steadily improving our guests' experience here, so thank you very much for voicing your concerns. We hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to campus.

Posted Dec 17, 2017
Surprisingly nice for the price. Very close to UNC when we come up for games etc.
Comment from Hotel Management
Feb 6, 2018 by Chapel Hill University Inn, Hotel Management
Thank you so much for your warm response! We really appreciate you making the Chapel Hill University Inn as your hotel destination. We hope to see you back here soon!