Ratings based on 115 Verified Reviews

4.8 out of 5
93% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Connecticut

Wonderful hotel!!

Posted Jul 24, 2017
Pros: First and foremost the staff!!! However, we really appreciated the size of the room, the comfortable beds and the shuttle to and from town.
Cons: Can't think of anything!
We attended a wedding near Chapel Hill and needed a hotel for four nights. We tried to stay at the Chatham Inn, but it was full, so we settled on The Rizzo Center based on reviews. We could not have selected a better place to stay! The room was large, the beds were comfortable and the amenities were great (pool, pub, shuttle to and from town). The hotel was extremely well run. However what made this hotel really special was the staff! They could not have been more accommodating. Without exception every staff member we encountered (at the desk, in the shuttle, in the pub, cleaning staff) bent over backwards to meet the needs of guests. We highly recommend The Rizzo Conference center to anyone who needs a place to stay in or around Chapel Hill. It will not disappoint!
Comment from Hotel Management
Jul 31, 2017 by Another Nancy, Hotel Management
Nancy - Thank you for your glowing review! We agree - Rizzo Center is a pretty special place - and our team is the reason for that! We know we have an awesome group of people that take care of our guests every day! They are proud of our property and we are glad it shows! Hope that if you have the opportunity to travel back to Chapel Hill we at Rizzo will have the chance to serve you again!
5 out of 5
Recommended
for Everyone
by A verified traveler from chatlotte

Best find in along time.

Posted Jun 5, 2017
I don't want to tell anyone about this gem because I want to keep it to myself!!!
Comment from Hotel Management
Jun 7, 2017 by Amy, Hotel Management
Dear Mark and Amy, thanks for staying with us. It sounds like you enjoyed your stay and we are thrilled that you did! We hope to see you next time! Best regards, Amy Straubel
5 out of 5
Recommended
for Everyone
by A verified traveler from Jerusalem, Israel

Great stay!

Posted Apr 26, 2017
The hotel is beautiful without being posh, extremely comfy, friendly staff, lots of parking and easy access. This was the last night of our road trip through NC and we wanted to pamper ourselves. Jackpot! This was exactly what we had hoped for. The room was spacious, elegant and clean, with comfy beds. It felt as though someone made a point of implementing ideas they had come up with throughout years of travel in order to maximize the guests' comfort. The shower is larger than most hotel showers and has proper sized shampoo, conditioner and soap (so you don't have to wrestle the standard small hotel bottles), the fridge is also larger than most, and our room had plenty of seating and storage space. A surprising and very fun feature was the 'guest pantry', offering complimentary soft drinks, popcorn, coffee and ice cream, and a washer and dryer (including soap etc.) 24/7.
Comment from Hotel Management
May 1, 2017 by Amy, Hotel Management
Dear Shua, thank you for letting us know about your stay with us. I am so glad you had a chance to use all of our amenities! I hope you enjoyed your visit to North Carolina as much as your stay with us! Best regards, Amy Straubel
5 out of 5
by Wendell

Not your traditional chain hotel, and I loved it!

Posted Apr 23, 2017 on Hotels
Very nice place tucked back in a quiet wooded area. The surrounding area is quite beautiful and peaceful... a very pleasant difference from my previous night's lodging at a brand new place built adjacent to a highway exit ramp! It took a little extra time to get to Rizzo compared to traditional places that are directly off the main road, but it is WELL worth the couple of additional minutes in the car. The staff was friendly, and the facility is clean and very well maintained. Our room was spacious, and the beds were very comfortable. The free WiFi was the fastest I've ever had in a US hotel. There was a "pantry" in the common area on our floor, and they give you free access to soft drinks, juice, popcorn, and ice cream (not cheap no-name stuff either)! It made for a fun way to unwind at the end of the day. They also have a (shallow) lap pool that was great for getting in some exercise. Literally the only disappointment was the free breakfast, and it wasn't bad, but it didn't live up to the expectations set by all of the other fabulous features and perks of the rest of the facility. I definitely plan to stay here again if I'm in the area in the future.
Comment from Hotel Management
Apr 24, 2017
Dear Wendell, thank you for taking the time to comment about your stay with us. I am so glad your enjoyed our property and amenities, I hope to see you next time! Best regards, Amy Straubel
4 out of 5
by A verified traveler

Beautiful facility with free shuttle service

Posted Apr 18, 2017 on Hotels
The check-in and staff are incredible. Property is beautiful. However, no room service or full dining opportunities onsite. Positive was there is a guest pantry free for soft drinks, juices, popcorn and ice cream and a nice free breakfast. Bar has just a few bar food options.
Comment from Hotel Management
Apr 24, 2017
Dear Anonymous, thank you for commenting on your stay with us. We look forward to your next visit! Best regards, Amy Straubel
4 out of 5
by A verified traveler

Posted Apr 18, 2017 on Hotels
Great facility. Great gardens surrounding. Good buffet breakfast. Comfortable rooms. Front desk service was very poor. Not very knowledgeable about the area, and at time seem disinterested in assisting.
Comment from Hotel Management
Apr 24, 2017
Dear Anonymous, thank you for taking the time to letting us know about your stay. We would love to have you stay with us again. Best regards, Amy Straubel
5 out of 5
by Thomas

Family trip

Posted Apr 17, 2017 on Hotels
Enjoyable stay
Comment from Hotel Management
Apr 24, 2017
Dear Thomas, thank you for staying with us. I am glad your stay was enjoyable! We look forward to your next stay. Best regards, Amy Straubel
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami

Excellent location!!! Nice clean rooms!!!

Posted Apr 14, 2017
It was excellent location! The rooms were big and very clean!!!
Comment from Hotel Management
Apr 24, 2017 by Amy , Hotel Management
Dear Mari, thank you for commenting on your stay with us. We look forward to your next stay! Best regards, Amy Straubel
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 5, 2017 on Orbitz
Clean and beautiful hotel with a great staff and shuttle service.
Comment from Hotel Management
May 6, 2017 by Amy, Hotel Management
Dear Anonymous, thank you for staying with us! I am glad you enjoyed the hotel and the shuttle. We hope to see you next time! Best regards, Amy Straubel
2 out of 5
by A verified traveler

Started out good,ended BAD

Posted Apr 1, 2017
Pros: Location and breakfast included (although this didn't work out)
Cons: Later breakfast, employees should not give guests conflicting info
It is a good place to stay but clearly caters to locals (meetings etc) - not much attention to out-of-towners. Breakfast closes at 9am (visiting from the west coast this was very early). We called the front desk around 9:15 to ask where we could get coffee (none in room) and were told there was a spot above the lobby where we could get coffee,drinks,snacks etc. We went over there and a hotel employee turned us away and said this was NOT for hotel guests. Not only embarrassing but annoying, will not stay here next time we come.