Ratings based on 98 Verified Reviews

4.2 out of 5
92% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 22, 2017 on Hotels
5 out of 5
by Maile

Nice Stay in Bogotá

Posted Jul 21, 2017 on Hotels
The Hotel for me was in a perfect spot near the financial and gastronomic areas. It was a nice walk, (long), to down town but interesting and safe. The staff was great and the hotel was very cute. Good choices for breakfast as well.
5 out of 5
Recommended
for Couples
by A verified traveler from Newport Beach, CA

Great time in Bogota

Posted Jun 5, 2017
Pros: Everything. Especially the attentive staff.
Cons: Nothing comes to mind.
Location: Beautiful old brick mansion neighborhood. 10 minute taxi ride to La Zona Rosa (if the cab driver knows where he´s going).
Loved the old brick home look of the hotel and the beautiful old home neighborhood in which it is located. The staff was welcoming and very accommodating. The front desk clerk let us leave our bags after check-out so we could go have fun without having to lug our bags with us. He helped us print our boarding passes and had a taxi there in minutes whenever we needed one. The hotel has a very cozy, home-like feel. Decent breakfast included and internet access just icing on the cake. Would stay there again.
Comment from Hotel Management
Jun 20, 2017 by Camilo Hurtado , Hotel Management
Hello Ken, thank you for your comments. It was a pleasure for us to have you as our guest.
3 out of 5
by A verified traveler

Very nice neighbourhood

Posted Feb 6, 2017 on Hotels
Nice hotel in a very safe neighbourhood. Plenty of eating options in Ghevre area, close to public transports. Unfortunately not a good breakfast.
5 out of 5
by edward

Good value hotel

Posted Jan 21, 2017 on Hotels
Good value hotel in a nice area close by taxi to any area.
Comment from Hotel Management
Jan 29, 2017 by General Manager, Hotel Management
Thanks Edward, it was our pleasure having you as our guest.
3 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted Jul 12, 2016
No frills hotel, small very basic breakfast.The room lighting is very poor making it difficult to see at night.Unfortunately bed bugs are present in some of the beds .The hotel is in a good location and very quiet and safe.The staff are very pleasant and helpful.
Comment from Hotel Management
Jul 20, 2016 by Johana Martínez, Hotel Management
We would like to apologize for all the inconveniences. We take very seriously your complain, it is the first time in 18 years we have been in business that a guest complains about bed bugs, we will take actions immediately. We have strong health and sanitary procedures that comply and in some cases are more strict than what the Colombian regulation requires. We send all our bedding to a specialized laundry service outside location so the highest sanitary and environmental standards are meet. We will look into this issue, and make sure you will not find this kind problem again in our Hotel. Best regards, Johana Martínez Hotel Casona del Patio
3 out of 5
by Janusz

Posted Jul 12, 2016 on Hotels
Comment from Hotel Management
Jul 19, 2016 by Johana, Hotel Management
Best regards, Johana Martínez Hotel Casona del Patio
5 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco, CA

Wonderful hotel on a quiet street-highly recommend

Posted Feb 27, 2016
Pros: The staff is amazing. The WIFI was strong the entire stay.
Cons: Window screens would be nice to keep out mosquitoes.
This is a wonderful hotel on a quiet street in the Chapinero district of Bogota. The staff provided great service and a secure facility. Despite not speaking a common language, the staff was very patient with our broken Spanish and use of Google Translate. The room did not have air conditioning but opening the windows allowed us to get a breeze in the room. Window screens would be nice to keep out mosquitoes. The WIFI was strong the entire stay. The included breakfast was nice just to get some fuel in before wandering around (but by no means great). The art in the hotel reflects local attractions and the names of the rooms refer to landmarks and districts within Bogota. I want to note this is the only hotel we stayed at in Colombia that did not charge my credit card until we checked out. I would highly recommend this hotel to anyone visiting Bogota.
Comment from Hotel Management
Mar 4, 2016 by Johana Martinez, Hotel Management
Hello Nate,Thank you very much for writing such a wonderful review of your stay at Hotel Casona del Patio. We are glad to see that our facilities, location and our staff has had a positive influence during your stay with us. Hope to see you back real soon. Best regards, Johana Martínez Hotel Casona del Patio
5 out of 5
Recommended
for Everyone
by A verified traveler

Cozy Colombian courtyard

Posted Feb 22, 2016
Beautiful hotel in a safe and convenient neighborhood. Courtyard with flowers, free breakfast, fast internet, extremely kind staff - what more could you need?
Comment from Hotel Management
Feb 24, 2016 by johana , Hotel Management
Hello, we really appreciate your detailed feedback. We are glad you enjoyed our location and that our staff fullfilled your expectations. Our goal is to deliver an outstanding service level, and we will certainly review your comments . Hope to see you back soon. Johana Martinez Hotel Casona del Patio
2 out of 5
by A verified traveler

Good price if you are there just to sleep

Posted Feb 22, 2016 on Hotels
I stayed for 4 nights. The room is very very basic. The shower was inconsistent and it was not a very good shower head - basically a single stream of water. The lighting was not great and everything is very outdated. The beds did not have mattress covers on them so they were not very comfortable. The breakfast in the morning was great and the front desk staff were very kind and helpful. It is also in a great neighborhood for dining and walking about. About 3 miles to La Candelaria and 1 mile to the super trendy neighborhoods up north.
Comment from Hotel Management
Apr 30, 2016 by Johana, Hotel Management
Hello, what a great description of our Hotel! We are really glad you enjoyed your stay and we hope to see you back soon. Johana Martínez Hotel Casona del Patio