Ratings based on 97 Verified Reviews

4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by Marin from London


Posted Aug 9, 2016 on Hotels
From the outside it does not impress, but our superior room was huge, discreetly decorated and lighted, with all the amenities expected. Very good bed and bathroom. Easy parking. People who complained about the tight space in the parking should do some training in the London NCP car parks. The breakfast was mediocre and expensive for what was offered.
3 out of 5
by A verified traveler from Los Angeles

Posted Jun 28, 2016
Good location within easy walking distance to many restaurants and there was easy parking in the garage of the hotel. The hotel layout is a bit odd and the rooms are somewhat dated. Our room was in an older wing where the whole room slanted to one side, including the bed which made it uncomfortable. The towels were tired and worn and the breakfast buffet had been raided due to some EuroCup traffic at the hotel - the staff did seem a bit overwhelmed but helpful. Overall it was standard Mercure fare, not really four star in my book.
5 out of 5
by Katy

Lovely hotel with comfortable room

Posted May 18, 2016 on Hotels
Comfortable and clean room. Great value for money and in center of the town. Underground parking not very expensive, very convenient.
4 out of 5
by Raymond

Posted Mar 14, 2016 on Hotels
Angouleme is an excellent destination
4 out of 5
for Everyone
by A verified traveler from UK

Good quality city centre base

Posted Jan 20, 2016
This is hotel is in a very fine building at the centre of a historic city. Our room was clean, comfortable, quiet and well equipped although the view into the inner well of the buildings was perhaps not the best that the hotel could offer. An underground car park was a bonus in a city where parking and road space are at a premium. Wi-fi was good when it worked. The quality and friendliness of the staff sets this hotel apart. The waitress who cheerfully served us a meal in an empty dining room at 10 pm. The helpful front desk staff who seemed to think of things from the customer's rather than the hotel's point of view. The chambermaid who greeted us with a cheerful smile. The reason for our visit was urgent and distressing. The attitude of the hotel staff did much to reduce the stresses of a very difficult few days.
4 out of 5
by Christine from Lancaster

Overnight stop on journey south

Posted Jan 20, 2016 on Hotels
Hotel in the centre of the town. Thank goodness for Sat Nav. Good secure parking garage
5 out of 5
by Steve from London

fabulous room, restaurant and friendly staff

Posted Jan 5, 2016 on Hotels
This is a gem of a hotel. The design and decoration are beautiful and it's right in the heart of the town with wonderful gardens and views of the town. Restaurant is outstanding. Thanks to all the reception, bar and restaurant staff who were there on 1st January
5 out of 5
by Thomas from Chipperfield

Perfect stop over on way to Spain/Dieppe

Posted Jan 2, 2016 on Hotels
Second time at the Hotel. Just as good as first time and in a perfect place for all amenities in this beautiful town.
5 out of 5
by DAWN from Kent

Great stay

Posted Sep 28, 2015 on Hotels
Stopover stay on way home. Lovely hotel,friendly staff Room was clean and the bed was perfect for a great nights sleep. Breakfast was good, good choices Would recommend
4 out of 5
by A verified traveler

Great location, comfortable hotel, small room

Posted Sep 16, 2015 on Hotels
Very convenient location next to market, with own underground parking. Quirky restaurant decor, but good. Room a bit cramped, even by French standards!